Lockbox Operations Jobs in Pennsylvania (NOW HIRING)

Who are we?

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.

From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You’re a relationship-driven professional who enjoys helping businesses find solutions that make managing their finances easier. At C&N, we’re seeking a Business Banking Specialist to develop new business relationships while delivering Treasury Management products and services that help businesses operate more efficiently. 

In this role, you’ll work directly with business clients to understand their needs, recommend tailored financial solutions, and serve as a trusted advisor for Treasury Management services. If you enjoy networking, building relationships, and helping local businesses succeed, this could be the perfect opportunity for you.

You will be responsible for:

1. Business Development: Develop new business relationships by identifying prospects, cultivating referral sources, and expanding C&N's Treasury Management and business banking services. 

2.  Client Relationship Management: Build and maintain strong relationships with business clients by understanding their financial needs, providing ongoing support, and delivering exceptional customer service.

3. Treasury Management Solutions: Recommend, implement, and support Treasury Management products and services, including digital banking, Remote Deposit Capture, Positive Pay, Merchant Services, Lockbox, and business credit cards.

4. Collaboration & Business Partnerships: Partner with Commercial Lenders, Relationship Managers, branch teammates, and other business partners to deliver comprehensive financial solutions and identify cross-sell opportunities.

5. Documentation & Compliance: Prepare and review account documentation, complete required disclosures, ensure regulatory compliance, and maintain accurate client records.

Requirements:

Education & Experience – You will need an Associate's Degree in a related field AND one 2-4 years of related banking, business development, sales, or Treasury Management experience OR an equivalent combination of education and experience.

Skills – You should possess well-developed abilities and a proven track record in the following areas:

• Business Development 
• Sales Experience
• Relationship Building
• Treasury Management Knowledge
• Strong Communication
• Active Listening
• Critical Thinking
• Problem Solving
• Customer Service
• Organization & Time Management
• Technical Proficiency
• Collaboration & Teamwork

Key Competencies – The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
• Manages Complexity: Analyzes situations, gathers data, and evaluates options to solve complex problems effectively.
• Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
• Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
• Ensures Accountability: Takes ownership, follows through on commitments, and holds self and others responsible for results.

Why C&N?

At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.

• Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals.
• Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth.
• Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
• Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.

We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.

Comprehensive Benefits for Your Success:

At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:

• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health & Wellness:
  • Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
  • Employer-paid life and disability insurance.
  • Additional voluntary coverages to meet your unique needs.
• Career Development: Access to education and development programs and ongoing support for personal and professional growth.

With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.