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Retail Lockbox Jobs (NOW HIRING)

Global Channel Management

Lockbox Processor

Charlotte, NC · On-site

$17 - $19.75/hr

Background in financial industry or retail sales experience. * Ability to lift/carry 10-15 lbs as needed (trays of mail). * Ability to stand for longer periods of time (for scanning work) Lockbox ...

Beef Northwest Feeders

Accounting Specialist

North Powder, OR · On-site

$21 - $28.25/hr

Key Responsibilities Accounts Receivable • Process daily check deposits for BNW and NWPB and record transactions in NetSuite. • Receive and apply customer payments from retail lockbox, ACH, and ...

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How much do retail lockbox jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for retail lockbox in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Lockbox Specialist, and why are they important?

To thrive as a Retail Lockbox Specialist, you need strong attention to detail, basic accounting skills, and familiarity with banking operations, typically supported by a high school diploma or equivalent. Proficiency with lockbox processing systems, document scanners, and payment processing software is essential. Strong organizational skills, reliability, and the ability to work efficiently under deadlines help individuals stand out in this position. These skills ensure accurate and timely processing of payments, which is critical for maintaining client trust and operational efficiency in financial institutions.

What are some typical challenges faced by professionals working in a retail lockbox environment, and how can they be managed?

Professionals in a retail lockbox environment often face challenges such as handling high volumes of transactional data under tight deadlines, maintaining accuracy while processing payments, and adapting to evolving security protocols. Effective time management and attention to detail are essential for minimizing errors and ensuring timely processing. Collaboration with team members and strong communication with supervisors also help in troubleshooting discrepancies quickly and maintaining a smooth workflow.

What is a Retail Lockbox?

A Retail Lockbox is a service offered by banks to process payments received by businesses, primarily from their retail customers. Companies direct their customers to send payment checks to a special post office box controlled by the bank. The bank then collects, processes, and deposits these payments directly into the company's account, speeding up cash flow and reducing manual processing. Retail lockbox services are commonly used by businesses that receive a high volume of consumer payments, such as utilities or insurance companies.

What is the difference between Retail Lockbox vs Accounts Receivable Clerk?

AspectRetail LockboxAccounts Receivable Clerk
CredentialsBasic accounting knowledge, familiarity with banking proceduresAccounting or finance degree often preferred
Work EnvironmentBanking or financial institution, processing paymentsOffice setting, handling invoicing and payment records
Industry UsageCommon in banking, retail, and finance sectorsUsed across various industries for managing receivables
Job FocusProcessing incoming payments via mail or electronic methodsManaging accounts receivable, invoicing, and payment reconciliation

Retail Lockbox roles primarily focus on processing incoming payments for companies, often within banking or retail sectors, requiring knowledge of banking procedures. Accounts Receivable Clerks handle broader invoicing and receivables management, often with a finance or accounting background. While both roles involve payment processing, Retail Lockbox specialists concentrate on payment intake, whereas Accounts Receivable Clerks manage overall receivables and billing tasks.

More about Retail Lockbox jobs
What cities are hiring for Retail Lockbox jobs? Cities with the most Retail Lockbox job openings:
What states have the most Retail Lockbox jobs? States with the most job openings for Retail Lockbox jobs include:
What job categories do people searching Retail Lockbox jobs look for? The top searched job categories for Retail Lockbox jobs are:
Retail Lockbox jobs near you
Infographic showing various Retail Lockbox job openings in the United States as of May 2026, with employment types broken down into 96% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.
Specialist, Lockbox 17.50/hr + 10% Shift Differential Omaha, NE

Specialist, Lockbox 17.50/hr + 10% Shift Differential Omaha, NE

First National Bank of Omaha

Omaha, NE • On-site

$35.72K - $53.57K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Summary of the Job:
Prepare and process customer/Bank deposits to meet or exceed established goals and deadlines. Utilizing Opex equipment. Participate in ongoing meetings to assist in further development of efficiencies and saves for the overall team. Learning and being knowledgeable across all functions in Retail Lockbox. Position can float from day to day depending on volume and staffing.
About This Role:
Scheduled workdays are:
Thursday-Monday 12:00am to 8:30am
Off on Tuesday & Wednesday
Prepare and process customer/Bank deposits to meet or exceed established quality and quantity standards.
  • Ability to run Opex Equipment for capturing customer transactions. This includes for sitting or standing for an 8hrs shift depending on workload.
  • Focus on attention to detail and accuracy.
  • Ability multi-task as needed.
  • Ability understand and follow standard procedures, oral or written instruction.

Support the development and enhancement of established processes within the Lockbox department.
Support the generation and implementation of new business and products within the Lockbox department.
Actively participate in all training to existing or new procedures within retail lockbox department.
Understand and comply with the Bank's BSA/AML Program; adhere to all bank policy, laws, and regulations applicable to role.
  • Complying with the Bank's Customer Identification Program and Customer Due Diligence Policy.
  • Identifying, monitoring, and reporting suspicious activity.
  • Completing BSA/AML and other assigned training in a timely manner as directed by management.
  • Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNO Compliance Accountability Program.

Demonstrate professional behavior and promote positive working relationships.
  • Practice the FNNI Operating Philosophy and FN Operations' values, support goals and strategic plan.
  • Employ and promote a strong work ethic, encouragement, and positive feedback to team members.
  • Maintain constructive working relationships, engage in open communication, and demonstrate commitment, dependability, and respect for team members.
  • Demonstrate regular and predictable attendance, punctuality, and adherence to agree upon schedule.
  • Project a professional image in dress, manner, communication, and focus.
  • Be accountable for continuous best efforts to complete the job assigned.

In line with the role Attributes for this position which is Acquiring on the following: Accountability, Adaptability, Collaboration, Customer Focus, Initiative, Learning Orientation and Problems Solving.
Special Note:
The role requires operating the Opex 150 or the Opex Eagle. When operating these, the role would require someone to stand for 8 hours a day (though there are breaks); and sometimes you would have to operate the equipment 5 days a week. The other equipment an operator would operate is the Opex Falcon; though, this would require sitting down for 8 hours opening mail. Again, this might be 5 days a week depending on staffing each day.
https://www.youtube.com/watch?v=cXvdpOmAkrs
https://www.youtube.com/watch?v=8e7QhP-vods
The Ideal Candidate for This Role:
Required:
High school diploma or equivalent
Regular and predictable attendance is a required essential function of the job.
Excellent time management skills
Compensation:
Compensation range (base pay): $35,715.00-$53,572.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Work Environment:
It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.
Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Time Off Programs
  • Health Savings Account (HSA)/Dependent Care
  • Employee Banking
  • Growth Opportunities
  • Tuition Assistance
  • Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20260758
Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves-no matter their role or where they are in their journey.
Learn more here.
FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

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