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Retail Lockbox Jobs (NOW HIRING)

S and T Bank

Lockbox Specialist II

Indiana, PA · On-site

$15 - $30.53/hr

Performs various administrative and clerical duties in support of the Wholesale and/or Retail Lockbox groups and Bank mail deposits / payments. Duties and Responsibilities: Directly responsible for ...

Stbancorp

Lockbox Specialist II

North, SC · On-site

$15 - $30.53/hr

Performs various administrative and clerical duties in support of the Wholesale and/or Retail Lockbox groups and Bank mail deposits / payments. Duties and Responsibilities: Directly responsible for ...

Stbancorp

Lockbox Specialist I

North, SC · On-site

$15 - $27.76/hr

Performs various administrative and clerical duties in support of the Wholesale and/or Retail Lockbox groups and Bank mail deposits / payments. Duties and Responsibilities: Directly responsible for ...

S and T Bank

Lockbox Specialist I

Indiana, PA · On-site

$15 - $27.76/hr

Performs various administrative and clerical duties in support of the Wholesale and/or Retail Lockbox groups and Bank mail deposits / payments. Duties and Responsibilities: Directly responsible for ...

TransCentra, Inc.

Lockbox Processing Clerk

Carson, CA · On-site

$20 - $24/hr

Handle straightforward tasks associated with retail accounts, applying established departmental processes. * Accomplish tasks under direct supervision, with limited creativity required.

XBP ASIA

Lockbox Processing Clerk

Carson, CA · On-site

$20 - $24/hr

Handle straightforward tasks associated with retail accounts, applying established departmental processes. * Accomplish tasks under direct supervision, with limited creativity required.

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Retail Lockbox information

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How much do retail lockbox jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for retail lockbox in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Retail Lockbox vs Accounts Receivable Clerk?

AspectRetail LockboxAccounts Receivable Clerk
CredentialsBasic accounting knowledge, familiarity with banking proceduresAccounting or finance degree often preferred
Work EnvironmentBanking or financial institution, processing paymentsOffice setting, handling invoicing and payment records
Industry UsageCommon in banking, retail, and finance sectorsUsed across various industries for managing receivables
Job FocusProcessing incoming payments via mail or electronic methodsManaging accounts receivable, invoicing, and payment reconciliation

Retail Lockbox roles primarily focus on processing incoming payments for companies, often within banking or retail sectors, requiring knowledge of banking procedures. Accounts Receivable Clerks handle broader invoicing and receivables management, often with a finance or accounting background. While both roles involve payment processing, Retail Lockbox specialists concentrate on payment intake, whereas Accounts Receivable Clerks manage overall receivables and billing tasks.

What is a retail lockbox?

A Retail Lockbox is a service offered by banks to process payments received by businesses, primarily from their retail customers. Companies direct their customers to send payment checks to a special post office box controlled by the bank. The bank then collects, processes, and deposits these payments directly into the company's account, speeding up cash flow and reducing manual processing. Retail lockbox services are commonly used by businesses that receive a high volume of consumer payments, such as utilities or insurance companies.

What are the key skills and qualifications needed to thrive as a retail lockbox specialist, and why are they important?

To thrive as a Retail Lockbox Specialist, you need strong attention to detail, basic accounting skills, and familiarity with banking operations, typically supported by a high school diploma or equivalent. Proficiency with lockbox processing systems, document scanners, and payment processing software is essential. Strong organizational skills, reliability, and the ability to work efficiently under deadlines help individuals stand out in this position. These skills ensure accurate and timely processing of payments, which is critical for maintaining client trust and operational efficiency in financial institutions.

What are some typical challenges faced by professionals working in a retail lockbox environment, and how can they be managed?

Professionals in a retail lockbox environment often face challenges such as handling high volumes of transactional data under tight deadlines, maintaining accuracy while processing payments, and adapting to evolving security protocols. Effective time management and attention to detail are essential for minimizing errors and ensuring timely processing. Collaboration with team members and strong communication with supervisors also help in troubleshooting discrepancies quickly and maintaining a smooth workflow.
More about Retail Lockbox jobs

What cities are hiring for Retail Lockbox jobs?

Cities with the most Retail Lockbox job openings:

What states have the most Retail Lockbox jobs?

States with the most job openings for Retail Lockbox jobs include:

What job categories do people searching Retail Lockbox jobs look for?

The top searched job categories for Retail Lockbox jobs are:

Retail Lockbox jobs near you
Infographic showing various Retail Lockbox job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Lockbox Specialist II

S and T Bank

Indiana, PA • On-site

$15 - $30.53/hr

Full-time

Posted 19 days ago

Job description

Location:
324 North 4th Street
Indiana, PA 15701
Hours:
Monday - Friday: 8:00AM - 5:00PM
(Additional hours as necessary to meet the objectives of the department)
Function: Performs various administrative and clerical duties in support of the Wholesale and/or Retail Lockbox groups and Bank mail deposits / payments.
Duties and Responsibilities:
Directly responsible for performing all the following Lockbox tasks at a fully functional level:
  • Sort, open, and distribute incoming mail from various Post Office boxes.
  • Ensure all incoming mail items are processed, balanced, and reported in a timely manner. This includes lockbox items as well as incoming mail deposits and payments (loan, safe box, etc.).
  • Have a working knowledge of customer lockbox agreements to meet deadlines, provide communications and meet processing expectations.
  • Accurately process payments received for Wholesale and Retail lockbox customers. Scan checks and any additional documentation.
  • Prepare scanned mail and lockbox paper items for retention. Prepare and mail paper items to lockbox customers, when appropriate.
  • Send exceptions, image statements, or other notifications of lockbox activity to customers daily or weekly, depending on the lockbox agreement.
  • Create and maintain customer access to websites for access to historical data and reports.
  • Act as primary contact for all lockbox customers. Assist with questions regarding incoming payments, accounts receivables files, and the use of websites.
  • Complete the process of opening and closing of lockbox accounts.
  • Maintain a monthly production tracking log to be used for the billing of lockbox customers and departmental productivity.
  • Scan documents received from various departments and commit them to Optima/OnBase for retention purposes.
  • Act as primary contact for various equipment and software vendors as well as maintain a working relationship with courier services.
  • Understand, maintain, and ensure accuracy of all Lockbox products, procedures, and policies.
  • Assist with annual disaster recovery testing.
  • Oversee the training of newly hired lockbox employees on all products/procedures/policies, as needed.
  • Oversee the review and updating of procedures related to lockbox tasks.
  • Cross train and assist others in Enterprise Payment Operations departments with tasks, as needed.
  • Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization.
  • Performs additional duties as required.

Education
Requires a high school diploma or equivalent, plus specialized training, trade school, or a two year degree.
Experience
One to two years general experience, plus one to two years of specialized training/experience.
Physical Demands
Operates a keypad device, operates electronic equipment and operates office equipment 90% of the day. Must be able to occasionally lift and/or move up to 30 lbs. Use of manual dexterity skills for typing, and data entry up to 75% of the business day. Specific vision requirements include close vision of 18"-20" and depth perception for computer work. Frequent use of extremities to stand, reach, kneel, or bend throughout an eight-hour shift. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Offered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements.
For roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Salary Range:
$15.00 - $30.53

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