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Lockbox Operations Manager Jobs (NOW HIRING)

US Bank

Operations Manager

Cincinnati, OH · On-site

Oversee daily lockbox operations and ensure service level agreements are consistently met. * Lead ... Manage multiple priorities in a dynamic environment where unforeseen issues frequently arise.

New

US Bank

Operations Processor- Lockbox

Gresham, OR · On-site

$20 - $24.09/hr

The Lockbox Operations Processor provides cross-functional production support across Operations ... Good time management and organizational skills * Ability to analyze data and resolve exceptions

Soni Resources

AR Manager

New York, NY · On-site

$150K/yr

Oversee lockbox operations and ensure timely application of customer payments. * Foster a customer ... Experience managing teams in a multi-location environment. * Strong customer service, communication ...

Amicis Global

Transaction Processor

Nashville, TN · On-site

$19 - $22/hr

The Administrative Transaction Processor is responsible for supporting Lockbox operations by ... Strong organizational and time-management abilities. * Excellent hand-eye coordination and ...

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Fnbcorp

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

CINC Systems

Lockbox Specialist (On-site)

Commerce, GA · On-site

Lockbox Specialist - In Office Location: Commerce, Georgia (30529) CINC Systems is the largest ... With CINC, community management companies can more effectively leverage accounting, bank operations ...

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Lockbox Operations Manager information

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$31K

$63.5K

$118.5K

How much do lockbox operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for lockbox operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a lockbox operations manager?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What skills and qualifications are needed to be a lockbox operations manager?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.

What are common challenges faced by a lockbox operations manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

More about Lockbox Operations Manager jobs

What cities are hiring for Lockbox Operations Manager jobs?

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Who are the top companies hiring for Lockbox Operations Manager jobs?

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What states have the most Lockbox Operations Manager jobs?

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Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Mailroom Associate, Lockbox Operations

MMC Group

Stockbridge, GA • On-site

$16.50/hr

Other

Medical, Dental, Vision, Life

Posted 5 days ago

Job description

Mailroom Associate, Lockbox Operations
Pay Rate: Up to $16.50 per hour
Employment Type: Temporary, potential for future conversion
Department: Treasury Management Operations, Wholesale Lockbox
Position Overview
Our client is seeking a dependable and detail-oriented Mailroom Associate to support high-volume Wholesale Lockbox operations. This production-focused position is responsible for receiving, sorting, preparing, and distributing incoming and outgoing mail while operating automated mail-processing equipment.
The ideal candidate has previous lockbox, mailroom, banking operations, document processing, or similar high-volume production experience and is comfortable working under strict deadlines and productivity expectations.
Key Responsibilities
  • Receive, sort, and distribute incoming mail daily
  • Scan incoming priority, express, certified, and FedEx packages as required
  • Operate the automated MPS40 mail sorter efficiently and accurately
  • Prepare incoming mail for delivery to appropriate processing areas within the lockbox department
  • Ensure timely delivery of mail to processors on the production floor
  • Receive completed batches from the production floor and prepare them for outgoing mail
  • Sort and stage completed lockbox batches into the appropriate mail-out bins
  • Set up mail bins for incoming and outgoing accounts
  • Print, organize, and maintain required mail-out labels
  • Review rejected items and ensure issues are addressed before established mail-out deadlines
  • Monitor postal and courier deliveries and pickups for timeliness
  • Assist with researching mailroom errors and identifying potential root causes
  • Complete required daily reports accurately and on time
  • Perform basic cleaning and routine maintenance of assigned mail-processing equipment
  • Escalate equipment, processing, or service issues to management when necessary
  • Work closely with management and production staff to ensure Service Level Agreements, SLAs, are achieved
  • Assist with training and cross-training team members as needed
  • Maintain established production, quality, accuracy, and processing standards
  • Perform additional mailroom and lockbox duties as assigned

Required Qualifications
  • Must be at least 18 years of age
  • High school diploma or GED required
  • 1 to 3 years of lockbox or related experience required
  • Previous experience working in a production-oriented environment with strict processing deadlines
  • Basic computer skills and ability to use standard office equipment, including telephone, fax, and adding machine
  • Strong attention to detail and accuracy
  • Good analytical and problem-solving skills
  • Ability to accurately interpret information and follow detailed written and verbal instructions
  • Excellent communication skills
  • Ability to work effectively in a deadline-driven, production-focused environment
  • Ability to remain at work until daily processing is completed
  • Must be available to work overtime as needed
  • Ability to meet the physical requirements of the position, including frequent bending, lifting, twisting, turning, sitting, and standing for extended periods
  • Must successfully complete required background screening and drug screening

Preferred Experience
  • Wholesale or banking lockbox operations
  • Mailroom or remittance processing
  • MPS40 automated mail sorter operation
  • High-volume document or payment processing
  • Production environments governed by Service Level Agreements
  • Mail sorting, staging, scanning, and distribution

Ideal Candidate
The ideal candidate understands that lockbox operations are deadline-driven and production-focused. You should be comfortable handling high volumes of mail, maintaining accuracy while working quickly, following established procedures, and remaining on shift until required daily processing is completed.
Candidates with recent experience in lockbox processing, bank operations, remittance processing, high-volume mailrooms, or automated mail sorting are strongly encouraged to apply.
Key Skills
Lockbox Operations | Mailroom | MPS40 | Wholesale Lockbox | Remittance Processing | Mail Sorting | Document Processing | Production Operations | SLA | Quality Control | Mail Scanning | Banking Operations | Deadline Management
Throughout the past 35 years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000 employees, working in 40 states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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