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Lockbox Operations Manager Jobs in Arizona (NOW HIRING)

ATR International

Clerical Clerk

Tempe, AZ · On-site

$18 - $20.70/hr

... Operations (Lockbox) organization The individual will support the assigned Program Manager working together with Operations, Product Management, Real Estate, Security and technology partners to build ...

ATR International

Clerical Associate

Tempe, AZ · On-site

$18 - $20.70/hr

... Operations (Lockbox) organization The individual will support the assigned Program Manager working together with Operations, Product Management, Real Estate, Security and technology partners to build ...

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.25 - $19.75/hr

Manage treasury and payment operations, including ACH transactions, wire transfers, positive pay, and lockbox services * Perform exception processing and resolve discrepancies with strong attention ...

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.75 - $20.50/hr

Manage treasury and payment operations, including ACH transactions, wire transfers, positive pay, and lockbox services * Perform exception processing and resolve discrepancies with strong attention ...

Western Alliance Bank

Relationship Banker

Chandler, AZ

$18.25 - $24/hr

Responsible for supporting the Operations Manager in account opening and closing, including but not ... Utilize all resources to assist clients with account payment research and lockbox inquiries. Assist ...

Western Alliance Bank

Relationship Banker

Chandler, AZ

$18.25 - $24/hr

Responsible for supporting the Operations Manager in account opening and closing, including but not ... Utilize all resources to assist clients with account payment research and lockbox inquiries. Assist ...

Western Alliance Bank

Relationship Banker

Chandler, AZ · On-site

$18.25 - $24/hr

Responsible for supporting the Operations Manager in account opening and closing, including but not ... Utilize all resources to assist clients with account payment research and lockbox inquiries. Assist ...

Agility 360

Customer Service Associate (Banking)

Chandler, AZ · On-site

$14.25 - $19.75/hr

Manage treasury and payment operations, including ACH transactions, wire transfers, positive pay, and lockbox services * Perform exception processing and resolve discrepancies with strong attention ...

Western Alliance Bank

Relationship Banker

Chandler, AZ · On-site

$18.25 - $24/hr

Responsible for supporting the Operations Manager in account opening and closing, including but not ... Utilize all resources to assist clients with account payment research and lockbox inquiries. Assist ...

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All JobsLockbox Operations JobsLockbox Operations Manager JobsLockbox Operations Manager Jobs in Arizona

Lockbox Operations Manager information

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What does a lockbox specialist do?

A lockbox specialist manages the processing of payments received through lockbox services, which involves opening, sorting, and depositing payments such as checks and remittances. They ensure accurate data entry, reconcile transactions, and often use banking or accounting software to maintain financial records efficiently.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and managing teams. The position's seniority can vary by organization, but it generally involves significant responsibility and decision-making authority.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

How much does a lockbox processor make?

A lockbox processor typically earns between $30,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with banking software or processing systems.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

Is operations manager a high paying job?

An Operations Manager, including Lockbox Operations Managers, typically earn a competitive salary that varies by industry, location, and experience. In financial services and banking, they often receive higher compensation due to the specialized nature of their responsibilities and required skills such as process optimization and team management.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Arizona? For Lockbox Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Lockbox Operations Manager jobs in Arizona look for? The top searched job categories for Lockbox Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Lockbox Operations Manager jobs? Cities in Arizona with the most Lockbox Operations Manager job openings:
Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Arizona as of July 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution.
Property Management Operations Coordinator

Property Management Operations Coordinator

AZ REAL ESTATE & PROPERTY MGMT

Phoenix, AZ • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

The Property Management Operations Coordinator is responsible for supporting the daily operations of the Property Management Division by coordinating workflows, notices, inspections, renewals, training, compliance tracking, and administrative processes. This position serves as a central point of coordination between tenants, owners, vendors, and internal team members while ensuring company systems, workflows, and documentation remain accurate and up to date.

This is an unlicensed position and may not perform any activities requiring a real estate license under Arizona law. All licensed activities shall be performed under the direction of the Designated Broker or an appropriately licensed team member.

CORE RESPONSIBILITIES

Workflow & Process Management

Create, document, and maintain company workflows and standard operating procedures.

Identify workflow gaps and recommend process improvements.

Assist management with operational audits and accountability tracking.

Maintain workflow documentation and training resources.

Property Management Administration

Coordinate PMA renewals and cancellations.

Assist with notices to tenants and owners as directed.

Coordinate periodic inspection scheduling and tracking.

Maintain accurate tenant, owner, vendor, and property records.

Coordinate utility transfers and utility-related tracking.

Manage portable AC inventory and chargeback tracking.

Track monthly meter readings and related reporting.

Assist with eviction file preparation and coordination under management direction.

Monitor compliance deadlines and recurring operational tasks.

Team Support

Schedule and coordinate team training sessions.

Maintain training calendars and attendance records.

Assist with onboarding new employees.

Schedule recurring Property Manager training sessions.

Assist management with implementation of new systems and procedures.

Communication & Coordination

Answer incoming calls and direct inquiries appropriately.

Coordinate communication between departments.

Follow up on assigned tasks to ensure completion.

Maintain professional communication with owners, tenants, vendors, and staff.

Escalate issues requiring management review.

Assist with company-wide accountability initiatives and follow-up.

Assist with Showmojo showings

Maintain Lockbox log

Maintain Key log

Sort, scan and file incoming mail

Organize OneDrive files

SYSTEMS & SOFTWARE

 Employee must become proficient in:

 AppFolio

Property Meld

Follow up Boss

ShowMojo

Microsoft Office

Google Workspace

Company communication platforms

PERFORMANCE EXPECTATIONS

 The employee will be expected to:

 Maintain accurate records and documentation.

Ensure assigned tasks are completed timely and accurately.

Maintain complete and accurate notes within AppFolio.

Follow company workflows and procedures.

Identify operational inefficiencies and recommend solutions.

Demonstrate professionalism, accountability, and attention to detail.

Maintain confidentiality regarding company, owner, and tenant information.

Company Description

AZ Real Estate and Property Management is a relationship-driven company offering Residential & Commercial Sales, Residential & Commercial Property Management proudly based in Central Phoenix.
We operate in a fast-paced, energetic environment and believe our workspace matters. Our third-floor office is filled with natural light, large windows, and background music, creating a space that feels comfortable, warm, and inviting. Our team is incredibly important to us, and we take pride in creating an environment where people enjoy showing up and doing great work together.
Our culture is built on customer service, connection, and heart. We are a diverse, open-minded, heart-led team with a mindset of “How can we help?"