... toEbox, Lockbox, electronic payments, and returns. Facilitate and/or create new operational ... Serve assubjectmatter expert (SME) related to claims, billing, and cash management. Responsible for ...
... toEbox, Lockbox, electronic payments, and returns. Facilitate and/or create new operational ... Serve assubjectmatter expert (SME) related to claims, billing, and cash management. Responsible for ...
... toEbox, Lockbox, electronic payments, and returns. Facilitate and/or create new operational ... Serve assubjectmatter expert (SME) related to claims, billing, and cash management. Responsible for ...
... toEbox, Lockbox, electronic payments, and returns. Facilitate and/or create new operational ... Serve assubjectmatter expert (SME) related to claims, billing, and cash management. Responsible for ...
Property Support Specialist (Central Phoenix Corridor)
Phoenix, AZ · On-site
$50 - $75/hr
... management team. This role is ideal for an agent looking to stay active in the industry with ... Support leasing operations by showing rental properties to prospective residents * Deliver high ...
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Property Support Specialist (Central Phoenix Corridor)
Phoenix, AZ · On-site
$50 - $75/hr
... management team. This role is ideal for an agent looking to stay active in the industry with ... Support leasing operations by showing rental properties to prospective residents * Deliver high ...
Staff Engineer I
Phoenix, AZ · On-site
Receivables ecosystem (lockbox, RDC, merchant services, integrated receivables) * Take assignments ... Advanced proven experience in leading cross-functional teams and managing multiple projects ...
Staff Engineer I
Phoenix, AZ · On-site
Receivables ecosystem (lockbox, RDC, merchant services, integrated receivables) * Take assignments ... Advanced proven experience in leading cross-functional teams and managing multiple projects ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR ... lockbox process & wire/ACH receipts), etc. * Drive Global AR process improvements to generate ...
Payer Manager
Scottsdale, AZ · Remote
$113K - $116K/yr
Reviews and responds to carrier correspondence via mail/email/portal/lockbox. * Assists with third ... Adheres to policies, procedures, guidelines relative to departmental operations * Additional ...
Payer Manager
Scottsdale, AZ · Remote
$113K - $116K/yr
Reviews and responds to carrier correspondence via mail/email/portal/lockbox. * Assists with third ... Adheres to policies, procedures, guidelines relative to departmental operations * Additional ...
Payer Manager
Scottsdale, AZ · On-site +1
$113K - $116K/yr
Reviews and responds to carrier correspondence via mail/email/portal/lockbox. * Assists with third ... Adheres to policies, procedures, guidelines relative to departmental operations * Additional ...
Payer Manager
Scottsdale, AZ · On-site +1
$113K - $116K/yr
Reviews and responds to carrier correspondence via mail/email/portal/lockbox. * Assists with third ... Adheres to policies, procedures, guidelines relative to departmental operations * Additional ...
Operational Support: Assist the manager in tracking project metrics, inventory needs, and labor ... Technical Skills: Strong understanding of telecom pathways, lockbox placements, cabling ...
Operational Support: Assist the manager in tracking project metrics, inventory needs, and labor ... Technical Skills: Strong understanding of telecom pathways, lockbox placements, cabling ...
Patient Account Rep II
$17 - $22.50/hr
Business Operations Full time, day shift M-F-8:00-4:30 pm. Great care starts with great people ... and Managed care contracts payment methodologies Work the electronic denial file (835b) to ensure ...
Patient Account Rep II
$17 - $22.50/hr
Business Operations Full time, day shift M-F-8:00-4:30 pm. Great care starts with great people ... and Managed care contracts payment methodologies Work the electronic denial file (835b) to ensure ...
Patient Account Rep II
Phoenix, AZ · On-site
$17 - $22.50/hr
Business Operations Full time, day shift M-F-8:00-4:30 pm. Great care starts with great people ... and Managed care contracts payment methodologies Work the electronic denial file (835b) to ensure ...
Patient Account Rep II
Phoenix, AZ · On-site
$17 - $22.50/hr
Business Operations Full time, day shift M-F-8:00-4:30 pm. Great care starts with great people ... and Managed care contracts payment methodologies Work the electronic denial file (835b) to ensure ...
Patient Account Representative II - Patient Billing Services
Phoenix, AZ · On-site
$17 - $22.50/hr
Business Operations M-F 8-4:30, Hybrid Role Great care starts with great people. (Like you.) At ... and Managed care contracts payment methodologies Work the electronic denial file (835b) to ensure ...
Patient Account Representative II - Patient Billing Services
Phoenix, AZ · On-site
$17 - $22.50/hr
Business Operations M-F 8-4:30, Hybrid Role Great care starts with great people. (Like you.) At ... and Managed care contracts payment methodologies Work the electronic denial file (835b) to ensure ...
Patient Account Representative II - Patient Billing Services
Phoenix, AZ · On-site
$17 - $22.50/hr
Business Operations M-F 8-4:30, Hybrid Role Great care starts with great people. (Like you.) At ... and Managed care contracts payment methodologiesWork the electronic denial file (835b) to ensure ...
Patient Account Representative II - Patient Billing Services
Phoenix, AZ · On-site
$17 - $22.50/hr
Business Operations M-F 8-4:30, Hybrid Role Great care starts with great people. (Like you.) At ... and Managed care contracts payment methodologiesWork the electronic denial file (835b) to ensure ...
Lockbox Operations Manager information
What is the difference between Lockbox Operations Manager vs Lockbox Specialist?
| Aspect | Lockbox Operations Manager | Lockbox Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plus | Usually requires a high school diploma or associate degree; certifications are less common |
| Work Environment | Oversees teams in banking or financial institutions, managing operations and processes | Performs daily lockbox processing tasks, often in a banking or financial setting |
| Employer & Industry Usage | Used by banks, financial services, and corporations managing receivables | Commonly employed within banks and financial institutions for payment processing |
The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.
What does a lockbox specialist do?
A lockbox specialist manages the processing of payments received through lockbox services, which involves opening, sorting, and depositing payments such as checks and remittances. They ensure accurate data entry, reconcile transactions, and often use banking or accounting software to maintain financial records efficiently.
Is operations manager a high position?
An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and managing teams. The position's seniority can vary by organization, but it generally involves significant responsibility and decision-making authority.
What are Lockbox Operations Managers?
Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.
How much does a lockbox processor make?
A lockbox processor typically earns between $30,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with banking software or processing systems.
What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?
Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.
Is operations manager a high paying job?
An Operations Manager, including Lockbox Operations Managers, typically earn a competitive salary that varies by industry, location, and experience. In financial services and banking, they often receive higher compensation due to the specialized nature of their responsibilities and required skills such as process optimization and team management.
What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?
To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
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What job categories do people searching Lockbox Operations Manager jobs in Arizona look for? The top searched job categories for Lockbox Operations Manager jobs in Arizona are:
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Full-time
Posted 19 hours ago
Job description
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.AZ Blue offersa variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:
Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
Onsite: daily onsite requirement based on the essential functions of the job
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building
Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.
This position is Hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.
JOB DUTIES
Responsible for corporate projects for the Finance division. Act aspointof reference for complex financialsystemand processing issues, working with multiple resources to resolve. On behalf of internal and external customers, gather and document business requirements and provide research and analysis related to project/production issues. Conduct user acceptance testing (UAT) and serve asliaisonbetween business customers, external customers, project teams, IT, and outside vendors. Communicate with all division levels. Support assigned financial area on day-to-day reporting and system issues. Responsible for support of technical workflows supporting cash,1099s, Medical Loss Ratios, claims payment, Invoicing, and premium payments includingEbox, Lockbox, IVR and autopay channels. Utilize knowledge of Medical Loss Ratio, Escheatment, and 1099 mandates. Interpret and create files using standardized banking file formats related toEbox, Lockbox, electronic payments, and returns. Facilitate and/or create new operational procedures and processes to crosswalk legacy cash and membership systems processing to new cash and billing system processing. Write and execute macros to support manual processing of commercial health insurance premium billing.Assistbusinessunitin migration, enhancement, and use of cash systems, medical claims processingsystem andhealth insuranceinvoiceand billing managementsystem. Develop complex (e.g.multiple departments/systems) business requirements on large projects and flow specifications with little to no management direction. Serve assubjectmatter expert (SME) related to claims, billing, and cash management. Responsible for large projects; act as UAT Coordinator including test strategy and plan development. Support Individual, Commercial, and Federal segments of business. Decompose high-level project information and evaluate project components to forecast work effortrequired. Act as lead technicalanalystfor large or complex projects with minimal guidance from manager. Write complex test scripts, performtestingand post-production validation. Proactively seek opportunities to improve processes and procedures in support of customer satisfaction and corporate goals.
*Hybrid position*
REQUIREMENTS:Bachelor's degree or equivalent in Accounting, Business Information Systems, Computer Science, Mathematics, or related field of study and 8 years of progressive experience as a financial analyst with experience in system configuration, reporting, and integrations.
Applicants must havedemonstratedexperiencewith:
- 8 years of development in webservices and SQL.
- 8 years of developing business requirements, performing user acceptance testing, andutilizingtheir supporting toolset.
- 8 years of experience working with HIPAA compliance validation tools.
- 8 years of experience working with financial processes.
- 8 years of experience communicating with people of varying technical backgrounds and managerial levels.
- 8 years of experience supporting technical workflows related to cash processing,1099s, Medical Loss Ratio, claims payments, invoicing, and premium payments includingEbox, Lockbox, IVR, and autopay channels.
- 8 years of experience creating standardized banking file formats related toEbox, Lockbox, electronic payments and returns.
- 1 year of experience in project management.
Any and all experience may be gained concurrently.
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.