Lockbox Operations Manager Jobs in Wisconsin (NOW HIRING)

About Us:

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Hours: Monday - Friday 7:00am - 4:00pm

Location: Corporate office in Hartland, WI.

Job Purpose:

Enjoy working in a cross-functional team? Do you like working with numbers and problem solving? This role is for you!

Under the direction of the Accounting Manager, the Sr. Cash Applications (Accounts Receivable), posts cash from multiple sources including the lockbox, ACH, wires, and Multi-Serve on a daily basis, into the DMS system. He/she also resolves any issues with customer payments and works with the Collections group as needed. This position reflects significant knowledge of software and processes used by the organization, provides training for new team members, and is the point person for questions and resolution of issues.

Essential Duties and Responsibilities:

Honor Commitments:

• Ensure timely and accurate posting of lockbox, ACH, and Multi-Serve transactions to customer accounts.
• Uphold commitments to financial integrity and transparency in all cash-related processes.
• Enter refund checks accurately and promptly
• Create Positive Experiences:
• Review, rectify, and meticulously process cash logs originating from branch locations and Multi-Serve, ensuring a seamless experience for internal and external stakeholders.
• Provide responsive and supportive assistance to customers regarding their cash purchase history, fostering positive interactions.

Foster Lifelong Learning:

• Demonstrate a commitment to continuous improvement by staying abreast of industry best practices and advancements in cash handling procedures.
• Proactively seek opportunities for learning and skill development to enhance proficiency in cash application processes.

Exhibit Pioneering Spirit:

• Apply innovative approaches to streamline cash application processes, optimizing efficiency and accuracy in financial transactions.
• Embrace challenges with a forward-thinking mindset, striving for pioneering solutions in resolving discrepancies and enhancing cash management practices.

Demonstrate Good Stewardship:

• Exercise diligence in posting cash from lockbox and bank sources to appropriate accounts, ensuring responsible stewardship of financial resources.
• Collaborate with other team members both in Accounting and Operations to investigate and resolve overages, shortages, and unapplied cash, demonstrating prudent financial management.

Additional Responsibilities:

• Interact effectively and courteously with both internal and external stakeholders, maintaining professional communication standards.
• Review new accounts for accurate entry, adhering to established protocols and compliance requirements.
• Deliver exceptional customer service by promptly addressing inquiries and concerns with professionalism and empathy.
• Fulfill any other duties as assigned by management, contributing to the overall success of the finance department and the organization.

Other Duties as Assigned:

• Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• High School or equivalent required, Associate’s or Bachelor’s degree preferred.
• 4+ years of experience in an accounting related role.
• Basic bookkeeping knowledge is required.
• Strong attention to detail and ability to prioritize work to meet tight deadlines.
• Dependable and reliable attendance required.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Intermediate Windows and Google docs or Microsoft Office computer skills required.
• Superior data entry and 10-key skills required.
• Must have excellent written and oral communication skills.

Employee Benefits:

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match

Other:

• Employee Assistance Program (EAP)
• Wellness incentives
• Training: In-House, Instructor-Led, and Online

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.