Lockbox Operations Manager Jobs in Wisconsin (NOW HIRING)

Accounts Receivable Cash Applications Specialist at TAPCO

If you are looking to be part of a company focused on making our roads and communities safer, apply to join our team of talented individuals today!

What TAPCO has to offer you:

• Four Weeks of Paid Parental Leave with no waiting period
• 10 Paid Holidays
• Paid Vacation and Personal Time
• Company Paid Training and Tuition Reimbursement
• Medical, Vision, and Dental
• Short and Long-Term Disability
• 401K Plan with Generous Employer Match and Full Vested from Day One

What you will accomplish as an Accounts Receivable Cash Applications Specialist at TAPCO:

The Accounts Receivable Cash Applications Specialist is responsible for the accurate and timely application of customer payments to open receivables, resolving payment discrepancies, and supporting the month-end close. This role partners closely with Collections, Customer Service, and Sales to ensure customer accounts are current and cash is properly recorded in accordance with company policies and internal controls.

Essential Duties and Responsibilities:

• Apply customer payments daily (ACH, wire, credit card, lockbox, checks) to the appropriate invoices in the ERP system, ensuring accuracy and completeness.
• Download and reconcile bank activity to daily cash receipts; prepare cash posting batches and supporting documentation.
• Research and resolve unapplied cash, short pays, overpays, duplicate payments, and other variances; coordinate with customers and internal stakeholders to obtain remittance details.
• Process and reconcile lockbox files, EDI 820/835 remittances, and customer portals as applicable.
• Maintain accurate records of cash application, adjustments, and account activity; ensure proper audit trail and adherence to internal controls (e.g., segregation of duties).
• Support AR aging accuracy by clearing misapplied payments and ensuring invoices are properly matched.
• Prepare and post approved adjustments (write-offs, discounts, deductions) in accordance with policy; route items requiring approval to appropriate owners.
• Assist with month-end close activities, including cash reconciliation, reporting, and support for AR-related journal entries as assigned.
• Respond to internal and external inquiries regarding payment status, account balances, and remittance applications.
• Identify opportunities to improve cash application efficiency and accuracy; support process documentation and standard work.
• Support special projects such as ERP upgrades, bank transitions, lockbox implementations, and automation initiatives.

Required Experience and Competencies:

• High school diploma or equivalent required; associate degree in Accounting, Finance, or Business preferred.
• 2+ years of experience in accounts receivable, cash application, or related accounting operations.
• Working knowledge of AR processes, payment methods, and basic accounting principles.
• Proficiency with Microsoft Excel (filters, pivot tables, lookups) and ability to learn new systems quickly.
• Experience working in an ERP system (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics) and/or lockbox platforms.
• Strong attention to detail, data accuracy, and ability to manage high-volume, deadline-driven work
• Ability to communicate clearly with customers and internal teams to resolve discrepancies.
• Analytical problem-solving and reconciliation skills
• Strong organization and time management; ability to prioritize competing requests
• Customer-focused communication and professional follow-up
• Comfort working with large datasets and multiple sources of remittance information
• Continuous improvement mindset; ability to document processes and suggest controls
• Ability to work independently and as part of a team

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status" or other acceptable tagline in all printed employment advertisements

If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462