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Lockbox Operations Manager Jobs (NOW HIRING)

Sunwest Bank

Lockbox Specialist

Irvine, CA

$20 - $25/hr

Meets quality and quantity objectives as determined by management * Effectively communicates with ... Business operations and/or data entry experience * Strong organizational skills with the ability to ...

Guidehouse

Account Executive

$106K - $176K/yr

... Lockbox Healthcare service offerings * Lead end-to-end account management , including: * Financial performance (revenue, margin, forecasting accuracy) * Operational delivery oversight and service ...

Collabera

Lockbox Specialist

College Park, GA

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Perform other support operations functions as required. Comprehend and translate verbal, written ...

Renasant Bank

Lockbox Specialist

Memphis, TN · On-site

$17.75 - $22/hr

Basic knowledge of banking operations and lockbox processing programs * Must be very detailed ... Ability to effectively manage time as related to daily tasks * Acquire proficiency of custom ...

TalentBurst, Inc.

Treasury Analyst

New York, NY · On-site +1

Manages credit card services, lockboxes, the corporate card program, and other critical functions ... Oversee lockbox operations and payroll check processing. * Reconcile and review p-card activity and ...

BCForward

Lockbox Payment processor

Westmont, IL · On-site

$15 - $18/hr

Perform general operational and clerical support duties as assigned Required Qualifications: * High ... and workforce management expert, to fuel the development and execution of core business and ...

BC Forward

Lock Box Specialist (1074)

Cincinnati, OH

$22 - $24/hr

The ideal candidate will have experience in high-volume mail processing, lockbox operations, and ... Proven ability to manage high transaction volumes and meet production targets independently. Why ...

Adecco

Lockbox Payment Processor

Westmont, IL · On-site

$16.80/hr

Communicate equipment issues, as occurring, to management team * Complete all assigned paperwork ... Banking operations experience preferred Note: This role is onsite, thus, open to candidates near/in ...

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Lockbox Operations Manager information

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$31K

$63.5K

$118.5K

How much do lockbox operations manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for lockbox operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
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What cities are hiring for Lockbox Operations Manager jobs? Cities with the most Lockbox Operations Manager job openings:
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Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Lockbox Specialist

Lockbox Specialist

Sunwest Bank

Irvine, CA

$20 - $25/hr

Full-time

Posted 9 days ago

Job description

SUMMARY
The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope extraction, document scanning, transaction data entry, batch review and documentation, reject review, as well as mail desk responsibilities. Additional duties include, but not limited to, pulling down reports and files from the bank’s website or third-party websites. The Lockbox Processing Specialist may perform additional tasks or assist with projects as assigned by the Lockbox Supervisor and/or the Lockbox Administrator.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Receives and sorts mail from the United States Postal Service
  • For each assigned account, opens mail and prepares batches based on processing instructions received from the customer and departmental procedures
  • Maintains the overall document imaging process including prepping, scanning, and verification of all documents to ensure a systematic free flow process
  • Retrieves files from various sources and imports them into the Lockbox database via the Lockbox software
  • Meets quality and quantity objectives as determined by management
  • Effectively communicates with customers via email and phone
  • Ensure compliance with HIPAA and HITECH rules for Healthcare Lockbox processing
ADDITIONAL RESPONSIBILITIES
  • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
  • Demonstrates high level of quality work, attendance and appearance
  • Adheres to all Company Policies amp; Procedures and Safety Regulations
  • Adheres to local, state and federal laws
  • Understands and complies with all company rules and regulations
  • Attends training and maintains a basic knowledge of procedures to ensure compliance with laws and regulations governing financial institutions, as they apply to your position and job responsibilities, with an emphasis on the BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, Information Technology and GLBA.
  • Additional duties as assigned as it relates to the position
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities
MINIMUM QUALIFICATIONS
  • Business operations and/or data entry experience
  • Strong organizational skills with the ability to prioritize effectively
  • Excellent oral and written communication skills
  • Strong PC Skills including: Word, Excel, File Explorer
  • Strong attention to detail with solid follow-up skills
  • Strong "number sense" when reviewing information
  • Effective problem-solving skills and ability to troubleshoot when problems occur
  • Ability to work effectively under pressure and manage multiple assignments simultaneously
  • Ability to thrive in a team setting
  • Able to stand for extended periods
COMPETENCIES:
  • Adaptability
  • Communication
  • Decision Making
  • Initiative
  • Innovation
  • Motivator
  • Organization
  • Professionalism
  • Results Orientated
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
  • Standing, walking and squatting less than fifty percent of the work shift
  • Required to lift, move and carry up to 40 pounds
  • Ability to read, count and write to accurately complete all documentation and reports
  • Must be able to see, hear and speak in order to communicate with employees and other customers
  • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
  • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms
(Check the box that applies by double clicking on the box.)
Sedentary: Limited activity, no lifting, limited walking
Moderate: Mostly standing, walking, bending, frequent lifting
Light: Office work, some lifting, bending, stooping or kneeling, walking
Arduous: Heavy lifting, bending, crawling, climbing
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
  • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance
  • Noise levels are considered moderate

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