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Lockbox Operations Manager Jobs (NOW HIRING)

Sunwest Bank

Lockbox Processing Specialist

Irvine, CA · On-site

$20 - $25/hr

Lockbox Manager Status: ☐ Exempt ☒ Non-Exempt About the Role The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope extraction, document ...

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Sunwest Bank

Lockbox Processing Specialist

Irvine, CA · On-site

$20 - $25/hr

Lockbox Manager Status: ​☐​ Exempt ​☒​ Non-Exempt About the Role The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope ...

Sunwest Bank

Lockbox Processing Specialist

Irvine, CA · On-site

$20 - $25/hr

Lockbox Manager Status: ☐ Exempt ☒ Non-Exempt About the Role The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope extraction, document ...

Fnbcorp

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

CINC Systems

Lockbox Specialist (On-site)

Commerce, GA · On-site

Lockbox Specialist (On-site) Lockbox Specialist - In Office Location: Commerce, Georgia (30529 ... With CINC, community management companies can more effectively leverage accounting, bank operations ...

CINC Systems

Lockbox Specialist (On-site)

Commerce, GA · On-site

Lockbox Specialist - In Office Location: Commerce, Georgia (30529) CINC Systems is the largest ... With CINC, community management companies can more effectively leverage accounting, bank operations ...

Collabera

Lockbox Specialist

College Park, GA · On-site

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Perform other support operations functions as required. Comprehend and translate verbal, written ...

Collabera

Lockbox Specialist (Level I)

Los Angeles, CA · On-site

... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ... Perform other support operations functions as required. Comprehend and translate verbal, written ...

Renasant Bank

Lockbox Specialist

Brandon, MS · On-site

$15.25 - $18.75/hr

Basic knowledge of banking operations and lockbox processing programs * Must be very detailed ... Ability to effectively manage time as related to daily tasks * Acquire proficiency of custom ...

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Lockbox Operations Manager information

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$31K

$63.5K

$118.5K

How much do lockbox operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for lockbox operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a lockbox operations manager?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What skills and qualifications are needed to be a lockbox operations manager?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.

What are common challenges faced by a lockbox operations manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

More about Lockbox Operations Manager jobs

What cities are hiring for Lockbox Operations Manager jobs?

Cities with the most Lockbox Operations Manager job openings:

Who are the top companies hiring for Lockbox Operations Manager jobs?

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What states have the most Lockbox Operations Manager jobs?

States with the most job openings for Lockbox Operations Manager jobs include:

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The top searched job categories for Lockbox Operations Manager jobs are:

Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Lockbox Processing Specialist

Sunwest Bank

Irvine, CA • On-site

$20 - $25/hr

Full-time

Posted 21 days ago

Job description

Job Title: Lockbox Processing Specialist
Department: Lockbox
Reports to: Lockbox Manager
Status: ☐ Exempt ☒ Non-Exempt
About the Role
The Lockbox Processing Specialist will be expected to assist with Lockbox business operations including envelope extraction, document scanning, transaction data entry, batch review and documentation, reject review, and mail desk responsibilities. Additional duties include pulling down reports and files from the Bank's website or third-party websites. The Lockbox Processing Specialist may perform additional tasks or assist with projects as assigned by the Lockbox Supervisor and/or the Lockbox Administrator.
Work Details
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Work Location: ☒ Onsite
Travel: None
What You'll Do
  • Receive and sort mail from the United States Postal Service
  • Open mail and prepare batches for assigned accounts based on customer processing instructions and departmental procedures
  • Maintain the document imaging process including prepping, scanning, and verification of documents
  • Retrieve files from various sources and import them into the Lockbox database using Lockbox software
  • Meet quality and quantity objectives as determined by management
  • Communicate effectively with customers via email and phone
  • Ensure compliance with HIPAA and HITECH requirements for Healthcare Lockbox processing
  • Demonstrate professionalism in communication, attitude, and teamwork
  • Adhere to Company Policies and Procedures, Safety Regulations, and applicable laws
  • Attend required training and maintain knowledge of regulations applicable to financial institutions, including BSA/AML/CIP, Consumer Privacy, Regulation CC, Information Security, Bank Protection Act, FACT-Identity Theft, IT, and GLBA
  • Perform additional duties as assigned related to the position

What We're Looking For
(Required)
  • Business operations and/or data entry experience
  • Strong organizational and prioritization skills
  • Excellent oral and written communication skills
  • Strong PC skills including Word, Excel, and File Explorer
  • Strong attention to detail with solid follow-up skills
  • Strong number sense when reviewing information
  • Effective problem-solving and troubleshooting skills
  • Ability to work under pressure and manage multiple assignments
  • Ability to work effectively in a team setting
  • Ability to stand for extended periods

(Nice to Have)
  • Lockbox or financial services processing experience
  • Healthcare lockbox processing experience

Why You'll Love Working Here
  • Team Culture
  • Growth Opportunities
  • Benefits or Perks

Posting Location(s):
Irvine Corporate Office; 2050 Main Street, Suite 300, Irvine, CA 92614
Compensation
$20/hour - $25/hour + bonus + benefits
Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
☐Sedentary: Limited activity, no lifting, limited walking
☐Moderate: Mostly standing, walking, bending, frequent lifting
☒Light: Office work, some lifting, bending, stooping or kneeling, walking
☐Arduous: Heavy lifting, bending, crawling, climbing
The Fine Print
This job description reflects the general nature of the role and may change as business needs evolve. We are an equal opportunity employer. Sunwest Bank works with staff members and customers without regard to race, ancestry, national origin, sex, marital status, age, religion, medical condition, handicap, disability or veteran status and to assist the Bank in maintaining its Affirmative Action Program.
Compliance with Bank Secrecy Act laws and regulations is considered an extremely serious matter, and it is intended that Sunwest Bank, through the purposeful efforts of its employees and officers, are expected to make every resolute attempt to conform to its Bank Secrecy Act Program and Procedures. Failure to comply will be reflected in their performance review as well as in any bonus compensation programs in which they may participate.
Attend and complete all required classroom, computer-based, web-based and seminar training. It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with Sunwest Bank's "Code of Ethics and Conduct." Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.
Note: The preceding job description has been designed to indicate the general nature and level and work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All job descriptions can be amended without notice as warranted by business necessity.
Federal Deposit Insurance Act This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on Sunwest Bank's review of criminal conviction history, including pretrial diversions or program entries.
Pay Range: $20 - $25 per hour

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