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Lockbox Operations Manager Jobs (NOW HIRING)

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Central Bancompany

Lockbox Associate

Saint Louis, MO

... Manager. Provide operational support through various clerical and administrative duties as well as assist the Information Security Officer when necessary. Conducts relationships and activities ...

New

Fnbcorp

Lockbox Processor

Pittsburgh, PA

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Sunwest Bank

Lockbox Specialist

Irvine, CA

$21.25 - $26.25/hr

Meets quality and quantity objectives as determined by management * Effectively communicates with ... Business operations and/or data entry experience * Strong organizational skills with the ability to ...

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA · On-site

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Central Bancompany

Lockbox Associate

Des Peres, MO · On-site

... Manager. Provide operational support through various clerical and administrative duties as well as assist the Information Security Officer when necessary. Conducts relationships and activities ...

New

F.N.B. Corporation

Lockbox Processor

Pittsburgh, PA

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

Sunwest Bank

Lockbox Specialist

Irvine, CA · On-site

$20 - $25/hr

Meets quality and quantity objectives as determined by management * Effectively communicates with ... Business operations and/or data entry experience * Strong organizational skills with the ability to ...

Sunwest Bank

Lockbox Specialist

Irvine, CA

$20 - $25/hr

Meets quality and quantity objectives as determined by management * Effectively communicates with ... Business operations and/or data entry experience * Strong organizational skills with the ability to ...

Fnbcorp

Lockbox Processor

Pittsburgh, PA

$17 - $19.75/hr

Manager of Treasury Management Product and Operations Support Position Overview: This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox ...

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All JobsLockbox Operations Manager Jobs

Lockbox Operations Manager information

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$31K

$63.5K

$118.5K

How much do lockbox operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for lockbox operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

More about Lockbox Operations Manager jobs
What cities are hiring for Lockbox Operations Manager jobs? Cities with the most Lockbox Operations Manager job openings:
Who are the top companies hiring for Lockbox Operations Manager jobs? The top employers for Lockbox Operations Manager jobs are:
What states have the most Lockbox Operations Manager jobs? States with the most job openings for Lockbox Operations Manager jobs include:
What job categories do people searching Lockbox Operations Manager jobs look for? The top searched job categories for Lockbox Operations Manager jobs are:
Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Service Delivery - Information Technology (Secure Banking System)

SPS-North America

Pittsburgh, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Service Delivery Support Technician (Lockbox Operations)
Overview
We're looking for a Service Delivery Support Technician to support and optimize technical operations within our Lockbox environment. In this role, you'll act as the first point of contact for technical issues, working closely with internal teams and clients to ensure smooth system performance and a high-quality service experience.
This is a hands-on role ideal for someone who enjoys troubleshooting, working with systems, and collaborating across teams.
What You'll Do
  • Provide day-to-day technical support and troubleshooting for Lockbox operations
  • Partner with IT teams and clients to resolve issues and implement solutions
  • Support client onboarding, system migrations, and upgrades
  • Monitor system performance and proactively address risks
  • Document processes, issues, and resolutions
  • Assist with audits, reporting, and continuous improvement initiatives
What We're Looking For
  • 3+ years of technical support or operations experience
  • Strong troubleshooting and problem-solving skills
  • Ability to communicate effectively with both technical and non-technical stakeholders
  • Experience with Microsoft Office (Excel, Outlook, Word)
  • Detail-oriented and able to manage multiple priorities
Nice to Have
  • Experience in Lockbox, financial services, or payment processing
  • Exposure to system migrations or technical implementations
  • Familiarity with reporting tools or databases
  • IT certifications (A+, Network+, CCNA, etc.)
Additional Details
  • Willingness to work flexible hours, including nights/weekends and on-call rotation
  • Ability to work in a fast-paced, client-focused environment
Why Join Us
  • Work with a collaborative and supportive team
  • Gain exposure to enterprise-level systems and clients
  • Opportunities for growth and development

WHAT WE OFFER
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only:We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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