ZipRecruiter

Log In

1

Lockbox Operations Manager Jobs in Washington (NOW HIRING)

Luminis Health

Cash Operations Representative

Annapolis, MD · On-site

$17.20 - $23.71/hr

Receives and records all electronic and non-electronic payments from lockbox or other locations daily. * Identifies system payments and works with Cash Operations Lead/Manager to communicate funds ...

Flavor X

Be Seen First

AR Representative

Columbia, MD · On-site

$25/hr

Process customer payments via ACH, credit card, and lockbox * Apply payments accurately across ... Send order confirmations and updates to customers General Accounting Operations * Manage high ...

next page

Showing results 1-20

All JobsLockbox Operations Manager JobsLockbox Operations Manager Jobs in Washington

Lockbox Operations Manager information

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Washington? For Lockbox Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Lockbox Operations Manager jobs in Washington look for? The top searched job categories for Lockbox Operations Manager jobs in Washington are:
What cities in Washington are hiring for Lockbox Operations Manager jobs? Cities in Washington with the most Lockbox Operations Manager job openings:
Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Washington as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.
Cash Operations Representative

Cash Operations Representative

Luminis Health

Annapolis, MD • On-site

$17.20 - $23.71/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Luminis Health rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

67th of 877 rated healthcare providers

Job description

Position Objective:
Under the supervision of the Cash Operations Manager, the Cash Operations Representative is responsible for the validation and reconciliation of money and processing of all payments, adjustments, denials accurately and timely for all professional fee billing. Determines if applied payments should be refunded; monitors credit work queues and resolves credit balances stemming from over posted adjustments, payments. Researches patient's accounts on all requested refunds and completes necessary paperwork and process to finalize refunds.
Essential Job Duties:
The Cash Operations Representative is responsible for bank reconciliation and accurate posting of payments , adjustments, denials , recoupments and refunds while adhering to compliance, policies and regulations.
Responsibilities:
  1. Records monies received in multiple bank accounts and lock boxes daily and reconcile the posting of money to current and legacy AR systems on a daily and monthly basis accurately.
  2. Receives and records all electronic and non-electronic payments from lockbox or other locations daily.
  3. Identifies system payments and works with Cash Operations Lead/Manager to communicate funds received. Prepares and submits journal entries or money reclassifications for accuracy daily to Cash Operations Lead/Manager.
  4. Reconciles all payment, adjustment and refund batches to the daily journal. Resolves any out of balance batches before closing. Responsible for reporting to Cash Operation Lead/Manager any problems or issues on the monthly reconciliation.
  5. Validates receipt and loading of electronic remittance files, resolves errors according to policy and procedure and accepts files to post payments electronically daily.
  6. Post, reviews, scans and disburses self-pay and insurance lock box documents to appropriate resources/ external teams/units timely.
  7. Maintains manual posting batches chronologically by date of entry to the system to facilitate quick and easy access.
  8. Posts all manual payments, adjustments, denials and recoupments manually and electronically to the correct patient account/ invoice.
  9. Transfers secondary balances to the correct payer or patient as the account and payers' explanations of benefits dictates. Forwards copies of rejections or incorrect payments to the Accounts Receivable Specialist for research and resolution.
  10. Performs other duties as assigned.

Educational/Experience Requirements:
  • High School Diploma or equivalent (GED) required.
  • Excellent intrapersonal and communication skills required to and the ability to work collaboratively in a team setting as well as external vendors /departments and units.
  • Two or more years of experience performing the posting of self- pay and insurance payments, adjustments, denials and correspondence manually and electronically preferred.
  • Multi-division cash application processing experience with knowledge of lockbox manual and electronic file processing and banking reconciliation for multiple bank accounts.
  • Highly organized and flexible with the ability to re prioritize work and accept new or different assignments daily as needed to ensure completion of work..

Preferred Qualifications:
  • EPIC Cash Management Tool and payment posting module experience preferred
  • Experience working with lock box conversion vendors preferred.
  • Experience and knowledge in overall claims processing and insurance follow up collections preferred in a health care institution or multiple physician practice shared services environment.
  • Intermediate Microsoft Excel skills and perform independently is preferred.

Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
Light Duty
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.20-$23.71 USD
Luminis Health Benefits Overview:• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

What Luminis Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply