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Lockbox Operations Manager Jobs in Seattle, WA (NOW HIRING)

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Lockbox Operations Manager information

See Seattle, WA salary details

$35.3K

$72.2K

$134.9K

How much do lockbox operations manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for lockbox operations manager in Seattle, WA is $72,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $88,200.00 per year, depending on experience, location, and employer.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What does a lockbox specialist do?

A lockbox specialist manages the processing of payments received through lockbox services, which involves opening, sorting, and depositing payments such as checks and remittances. They ensure accurate data entry, reconcile transactions, and often use banking or accounting software to maintain financial records efficiently.

Is operations manager a high position?

An operations manager is typically considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and managing teams. The position's seniority can vary by organization, but it generally involves significant responsibility and decision-making authority.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

How much does a lockbox processor make?

A lockbox processor typically earns between $30,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with banking software or processing systems.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

Is operations manager a high paying job?

An Operations Manager, including Lockbox Operations Managers, typically earn a competitive salary that varies by industry, location, and experience. In financial services and banking, they often receive higher compensation due to the specialized nature of their responsibilities and required skills such as process optimization and team management.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Seattle, WA? For Lockbox Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Lockbox Operations Manager jobs in Seattle, WA look for? The top searched job categories for Lockbox Operations Manager jobs in Seattle, WA are:
Lockbox Operations Manager jobs near you
Assistant Property Manager

Assistant Property Manager

Haven Property Management LLC

Federal Way, WA • On-site

$42K - $45K/yr

Full-time

Retirement, PTO

Posted 22 days ago

Job description

Benefits:
  • Paid time off
  • 401(k) matching
  • Bonus based on performance
  • Company parties

Job Title: Assistant Property Manager                               Job State: Full-Time / 40 hours per week
Department: Leasing Support Group                                   Reports To: Operations Manager
Location: Corporate Office and Surrounding Areas (Greater Federal Way/Renton/Auburn/Tacoma)
Company Description
Haven Property Management is a full-service residential management company based in Federal Way, WA. Focused on simplifying property management, we offer tailored solutions to assist homeowners with rental properties in the Puget Sound region. Our primary goal is to help property owners maximize the value of their real estate investments while fostering strong, lasting relationships. At Haven, we are committed to ensuring seamless and transparent property management experiences for both property owners and tenants.
Role Description
This is a full-time hybrid role for an Assistant Property Manager located in the Greater Auburn Area, as well as our Federal Way office and surrounding areas, with the flexibility to work remotely on occasion. The Assistant Property Manager reports to the Operations Manager, and supports Haven's Property Managers with overseeing the day-to-day operations of residential properties, including tenant communication, leasing, property inspections, and coordinating maintenance and repairs. The role also involves supporting our corporate office as needed for administrative needs.
Important Note:
This role involves scheduling and driving between rental properties, and would require an applicant to have their own vehicle, cellphone, and home computer/laptop, if working remotely. Desktop computer and desk phone provided at office. Primary responsibility for role will be all tasks that are onsite at rental homes.
Compensation includes $3500 monthly salary as well as a $250 vehicle/gas stipend to account for an estimated 800-1000 miles of monthly driving. Fuel efficient vehicles are recommended.
Qualifications
  • Property management experience, including tenant relations, rental inspections, lease administration, and coordinating maintenance
  • Communication skills, problem-solving, and ability to provide exceptional customer service
  • Organizational and time-management skills to handle multiple tasks efficiently
  • Proficiency in technology tools and software used for property management
  • Understanding of local property management laws, regulations, and best practices
  • Prior experience in the real estate or property management industry is a plus

Responsibilities: 

Tenant Relations:
  • Orient new tenants to the property's rules, regulations, and amenities during move-in.
  • Coordinate key exchange and provide move-in instructions.
  • Serve as the primary point of contact for existing tenants, addressing inquiries, concerns, and maintenance requests in a timely manner.
  • Foster positive relationships with tenants to encourage lease renewals and minimize tenant turnover.
  • Respond promptly to inquiries from potential tenants via phone and email.
  • Provide detailed information about available properties, rental terms, and application procedures.
Listing
  • Write listing description
  • Ensure we have current photos after renovation has been done
    • Front facing, bathroom, kitchen, bedroom, living room etc
  • Post properties in Appfolio
  • Respond promptly to inquiries from prospective tenants.
  • Generate leasing reports and metrics for property management to track occupancy rates, leasing activity, and other relevant data.
  • Review active listings daily
  • Review guest cards and respond to them.
  • Provide pre-published information about available properties, rental terms, and application procedures.
  • Schedule showings
    • Maintaining and managing the Appfolio workflow
  • Obtain Keys, Openers, Passes and Codes
  • Unit In-Person Showings
  • Remove Advertising
  • Remove Signage and Lockbox
Application Process / Move-in
  • Review applications daily
  • Assist potential tenants in completing an Appfolio rental application accurately and collect all required documents, such as income verification and references.
  • Review background with landlord reference and employment documents and credit checks as part of the tenant screening process.
  • Notify the office of the application approved
  • Send invitation for Online Portal
  • Prepare and send the letter of approval and request the deposit.
  • Meet the new resident at the property, present keys, verify the function
    • Exchange deposit funds for keys
  • Ensure deposit funds have been collected and the first month's rent on scheduled move-in day.
  • Notify the office that the funds have been received.
  • Prepare lease documents and other necessary paperwork
  • Submit lease documents to the resident for digital signature.
  • Ensure that both parties clearly communicate and understand all terms and conditions.
  • Send welcome email.
  • After 15-30 days, follow up with the tenant to check-in
    • Need to create an automation - email automated
Move-In
  • Perform Move-in inspection report
  • Any issues become an immediate work order
  • Orient new tenants to the property's rules, regulations, and amenities during move-in.
Move-Out / Rent Ready
  • Perform comprehensive move-out inspection using Z-Inspector
    • Within 1 business day after the move-out
  • Ensure move-out inspection is properly completed in Z-inspector
  • If the trash can has anything in it, ensure that it is placed on the road on trash pick-up day and then returned.
  • Determine chargeable damage and items necessary to make rent-ready
  • Inspect to ensure turn items were completed and the house is rent-ready.
  • Install lock boxes
Inspection
  • 90-days check-in
    • Perform a drive-by inspection
  • Annual Inspection
    • Utilize Z-Inspector to inspect the tenant-occupied properties
    • Document the conditions of all rooms
  • Note anything that needs attention and create a work order
  • Share the finalized report with the owner
Evictions/ Notices
  • Post notices as necessary, including post office mailings

Flexible work from home options available.