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Lockbox Operations Manager Jobs in Washington (NOW HIRING)

Clarest Health

Controller

Vienna, VA · On-site

$235K - $250K/yr

Manage merchant services, lockbox arrangements, and collections infrastructure in partnership with revenue cycle and operational leaders. Debt, Lender Relations & Covenant Compliance * Serve as the ...

Clarest Health

Controller

Vienna, VA

Manage merchant services, lockbox arrangements, and collections infrastructure in partnership with revenue cycle and operational leaders. Debt, Lender Relations & Covenant Compliance * Serve as the ...

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Lockbox Operations Manager information

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
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Lockbox Operations Manager jobs near you

Staff Accountant (General Ledger)

Greater Goodwill of Washington

Washington, DC

$59K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Overview

This position reports to the Controller and has responsibility of preparation, analysis, and reconciliation of financial information. This position will ensure proper accounting through accurate and timely recording and reconciliation of revenue and cash accounts. This role is responsible for and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP).  403(b)/401(k) plan with match available after 1 year.  Bonus eligible. 

Responsibilities

Essential Competencies: 

   Ensures Accountability: Maintains ledger integrity.     Manages Complexity: Handles reconciliations and journal accuracy.     Balances Stakeholders: Supports teams with accurate data.     Resourcefulness: Solves accounting challenges independently.     Tech Savvy: Works in Excel and systems efficiently.  

Essential Duties and Responsibilities:1.    Provide assistance with the monthly close process:a.    Record e-commerce sales, store revenues and deposits, as well as Counterpoint integration.b.    Record cash, receivables, lockbox donations, and Paypal transactions.c.    Ensure adequate back-up documentation of recorded transactions.2.    Perform monthly reconciliations- i.e., store clearing accounts, bank reconciliations, capital lease liability, and store credit liability, ensuring subsidiary to general ledger tie out.3.    Maintain and update detailed documentation of key assigned tasks and processes.4.    Provide assistance on maintaining and improving financial and operational systems and help with other accounting initiatives and projects.5.    Adhere to internal controls as well as policies and procedures of Goodwill.

Other Duties and Responsibilities:1.    As assigned by Controller/Director of Finance and Accounting Compliance.

Supervisory Responsibility:This position currently has no supervisory responsibilities. 

Qualifications

Required Qualifications:

1.    Bachelor's degree in accounting required.

2.    Excellent organizational skills, self-starter, detail-oriented, solutions driven, positive attitude, ability to multitask and work in an evolving accounting department is essential. 

3.    Knowledge of various aspects of accounting related functions and software packages.

4.    Excellent analytical skills with great attention to detail.  Advanced Microsoft Excel skills.    

5.    Good interpersonal skills and the ability to communicate effectively both in writing and verbally.

6.    Team player with a positive attitude and the ability to interact with all levels of the organization. 

7.    Strong Financial System Skills

Preferred Qualifications:1.    Experience with D365 a plus, however not required.

2.    Three or more years of experience.

3.    Public accounting experience is a strong plus, however not required.

4.    CPA candidate is a plus, however not required.

Employment Type: FULL_TIME

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