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User Operations Associate Content Moderation Jobs

Walrus

User Operations Associate

Manhattan, NY · On-site

$70K - $90K/yr

The User Operations Associate role is required to be hybrid in NYC. We will provide relocation assistance. * Walrus offers competitive compensation and benefits, including salary, equity, paid ...

Kumu Inc

User Operations Associate

User Operations Team Member We're looking for highly driven, people-oriented individuals to join our User Operations team. This role is at the frontlines of our community--working directly with users ...

Mondo

Enforcement Operations Specialist

San Francisco, CA · Remote

$110 - $120/hr

Experience analyzing user behavior and identifying risk patterns * Understanding of AI safety, AI ethics, and responsible technology deployment * Experience supporting content moderation operations

SpaceXAI

Quality Program Lead, X Safety

Bastrop, TX · On-site

The Content Moderation Quality Lead will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence across ...

SpaceXAI

Quality Program Lead, X Safety

Austin, TX

The Content Moderation Quality Lead will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence across ...

Pantera Capital

Quality Program Lead, X Safety

Bastrop, TX · On-site

$120 - $180/hr

The Content Moderation Quality Lead will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence across ...

SpaceXAI

Quality Program Lead, X Safety

Bastrop, TX

The Content Moderation Quality Lead will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence across ...

Socket.dev

Quality Program Lead, X Safety

Bastrop, TX · On-site

$120 - $180/hr

The Content Moderation Quality Lead will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence across ...

SpaceXAI

Quality Program Lead, X Safety

Bastrop, TX · On-site

The Content Moderation Quality Lead will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence across ...

Wipro Limited

Content Moderator- Austin - G

Austin, TX · On-site

$20/hr

... operations, we help clients realize their boldest ambitions and build future-ready, sustainable ... Content Moderation Simulation: Assess potentially sensitive or harmful content with objectivity and ...

Think Academy US

User Operations Specialist

San Jose, CA · On-site

$12K - $15K/mo

Translate trends into content that are understandable and relatable for U.S. parents * Package ... Rapid Development of User Insight & Operations Skills: Build systematic understanding of North ...

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All JobsUser Operations Associate Content Moderation Jobs

User Operations Associate Content Moderation information

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$30K

$113.1K

$164.5K

How much do user operations associate content moderation jobs pay per year?

As of Aug 12, 2026, the average yearly pay for user operations associate content moderation in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
More about User Operations Associate Content Moderation jobs
What cities are hiring for User Operations Associate Content Moderation jobs? Cities with the most User Operations Associate Content Moderation job openings:
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User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

Bilingual Content Moderation (Farsi/ English)| Philippines

Peak Support LLC

Cambridge, MA • On-site

$62K/yr

Full-time

Posted 14 days ago

Job description

Description:


We are seeking Content Moderators to join one of our newest client teams!


What you’ll do:


Review user-generated content, including text, images, and videos, to ensure compliance with community guidelines and policies.

Moderate and remove content that violates platform guidelines, including but not limited to hate speech, graphic violence, nudity, and illegal activities.

Evaluate user reports and escalations regarding inappropriate content and take appropriate action in a timely manner.

Monitor and respond to user inquiries, feedback, and concerns related to content moderation.

Collaborate with cross-functional teams, including Customer Support and Engineering, to improve moderation processes and tools.

Stay updated on industry trends, best practices, and emerging risks related to content moderation.

Document and maintain accurate records of moderation actions and decisions.


Peak Support and our Work-from-Home PLUS model


At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.


We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.


Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.


Requirements:

We’re looking for individuals who have:

  • Strong communication skills in English and Farsi.
  • Previous experience in content moderation, community management, or a related role is preferred.
  • Strong understanding of online safety, privacy, and legal issues related to content moderation.
  • Excellent judgment and decision-making skills, with the ability to quickly assess and address complex content issues.
  • Effective communication skills, both written and verbal, with the ability to interact professionally with users and colleagues.
  • Detail-oriented and able to work efficiently in a fast-paced environment.
  • Familiarity with content moderation tools and platforms is a plus.