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User Operations Associate Content Moderation Jobs

Crocs

Associate Content Specialist

Westwood, MA · On-site

$61K - $71K/yr

... operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you ... Overview The Associate Content Specialist for HEYDUDE is responsible for supporting the creation ...

Suno

Software Engineer, Trust & Safety

San Francisco, CA · On-site

$188K - $247K/yr

... operations and investigations * Help improve detection algorithms and reduce false positives * Build automated systems for content moderation, user verification, and abuse prevention * Analyze large ...

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User Operations Associate Content Moderation information

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$30K

$113.1K

$164.5K

How much do user operations associate content moderation jobs pay per year?

As of Sep 1, 2026, the average yearly pay for user operations associate content moderation in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

More about User Operations Associate Content Moderation jobs

What cities are hiring for User Operations Associate Content Moderation jobs?

Cities with the most User Operations Associate Content Moderation job openings:

What states have the most User Operations Associate Content Moderation jobs?

States with the most job openings for User Operations Associate Content Moderation jobs include:

What job categories do people searching User Operations Associate Content Moderation jobs look for?

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User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

Content Moderator

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)

El Segundo, CA • On-site, Remote

$134K/yr

Contractor

Posted 20 days ago

Job description

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE, and DC Comics, among many others.
We are looking for content moderators to review and moderate user-generated content. As a Content Moderator, you will review and investigate visual and written content that violate our Community Guidelines. You must be detail-oriented, visual, and self-motivated.
  • This is a remote, part-time contract role.

Requirements
• Experience in user-generated content moderation
• Culturally aware of trends and pop culture in United States and Germany
• Self-starter and ahead of the game
• Technically savvy and able to quickly learn new systems
• High speed internet connection required
With approximately 155 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world's leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.
Join us and work with some of the biggest artists, IP, and fandoms in comics!
#WEBTOON
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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