... support content moderation, user protection, and platform safety * Monitoring regulatory ... Collaborating with legal, policy, product, operations, data protection, and engineering ...
... support content moderation, user protection, and platform safety * Monitoring regulatory ... Collaborating with legal, policy, product, operations, data protection, and engineering ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... You embrace a growth mindset and seek out feedback for improving your content from a user ...
Then a Capital One Customer Operations role may be the role for you! To be eligible for this role ... You embrace a growth mindset and seek out feedback for improving your content from a user ...
... with user intent. * Assessing the effectiveness of content moderation systems in detecting unsafe outputs and documenting vulnerabilities, failure patterns, and potential misuse impacts.
... with user intent. * Assessing the effectiveness of content moderation systems in detecting unsafe outputs and documenting vulnerabilities, failure patterns, and potential misuse impacts.
Customer Success Associate
Las Vegas, NV · On-site
Content Moderation & Evaluation: Review submitted evidence including text logs, voice reports, user ... Foundational knowledge of day-to-day operations, tools, and systems. Ability to independently ...
Customer Success Associate
Las Vegas, NV · On-site
Content Moderation & Evaluation: Review submitted evidence including text logs, voice reports, user ... Foundational knowledge of day-to-day operations, tools, and systems. Ability to independently ...
Under the direction and supervision of the Director of Operations, the Digital Marketing Specialist ... Lead UGC (User-Generated Content) efforts by curating guest content and supporting onsite ...
Under the direction and supervision of the Director of Operations, the Digital Marketing Specialist ... Lead UGC (User-Generated Content) efforts by curating guest content and supporting onsite ...
Under the direction and supervision of the Director of Operations, the Digital Marketing Specialist ... Lead UGC (User-Generated Content) efforts by curating guest content and supporting onsite ...
Under the direction and supervision of the Director of Operations, the Digital Marketing Specialist ... Lead UGC (User-Generated Content) efforts by curating guest content and supporting onsite ...
... content and operational procedures. By applying technical expertise, instructional excellence, and operational judgment, this role ensures agents are prepared to safely manage routine, non-routine ...
Quick apply
... content and operational procedures. By applying technical expertise, instructional excellence, and operational judgment, this role ensures agents are prepared to safely manage routine, non-routine ...
Associate RVA Instructor
Las Vegas, NV · On-site
... content and operational procedures. By applying technical expertise, instructional excellence, and operational judgment, this role ensures agents are prepared to safely manage routine, non-routine ...
Associate RVA Instructor
Las Vegas, NV · On-site
... content and operational procedures. By applying technical expertise, instructional excellence, and operational judgment, this role ensures agents are prepared to safely manage routine, non-routine ...
... content and operational procedures. By applying technical expertise, instructional excellence, and operational judgment, this role ensures agents are prepared to safely manage routine, non-routine ...
... content and operational procedures. By applying technical expertise, instructional excellence, and operational judgment, this role ensures agents are prepared to safely manage routine, non-routine ...
... and moderation of user-generated content in accordance with Caesars Entertainment policies and ... operational excellence and technological leadership. The company is committed to its Team Members ...
... and moderation of user-generated content in accordance with Caesars Entertainment policies and ... operational excellence and technological leadership. The company is committed to its Team Members ...
This role is ideal for someone who loves content creation, thrives in fast-paced environments, and ... Keep productions moving efficiently and on schedule Operations & Project Management * Maintain ...
Quick apply
This role is ideal for someone who loves content creation, thrives in fast-paced environments, and ... Keep productions moving efficiently and on schedule Operations & Project Management * Maintain ...
Manages content management initiatives by evaluating and prioritizing content requests; designing ... Provides supervision and development opportunities for associates by selecting and training ...
Manages content management initiatives by evaluating and prioritizing content requests; designing ... Provides supervision and development opportunities for associates by selecting and training ...
... user stories * Drive content strategy discussions, layout optimizations and scalable tagging ... Tools: Jira, Confluence, Figma, ADO (Azure DevOps), or similar * Hands-on experience with CMS ...
Quick apply
... user stories * Drive content strategy discussions, layout optimizations and scalable tagging ... Tools: Jira, Confluence, Figma, ADO (Azure DevOps), or similar * Hands-on experience with CMS ...
(USA) Senior Manager, Operations Improvement - Licensed
Las Vegas, NV · On-site
$90K - $180K/yr
Manages content management initiatives by evaluating and prioritizing content requests; designing ... Provides supervision and development opportunities for associates by selecting and training ...
(USA) Senior Manager, Operations Improvement - Licensed
Las Vegas, NV · On-site
$90K - $180K/yr
Manages content management initiatives by evaluating and prioritizing content requests; designing ... Provides supervision and development opportunities for associates by selecting and training ...
... user stories * Drive content strategy discussions, layout optimizations and scalable tagging ... Tools: Jira, Confluence, Figma, ADO (Azure DevOps), or similar * Hands-on experience with CMS ...
... user stories * Drive content strategy discussions, layout optimizations and scalable tagging ... Tools: Jira, Confluence, Figma, ADO (Azure DevOps), or similar * Hands-on experience with CMS ...
... projects; stadium operations; baseball operations; public relations; litigation; workers ... Independently identifying and prioritizing work and projects based on content, urgency, and ...
... projects; stadium operations; baseball operations; public relations; litigation; workers ... Independently identifying and prioritizing work and projects based on content, urgency, and ...
Associate General Counsel
Las Vegas, NV · On-site
... projects; stadium operations; baseball operations; public relations; litigation; workers ... Independently identifying and prioritizing work and projects based on content, urgency, and ...
Associate General Counsel
Las Vegas, NV · On-site
... projects; stadium operations; baseball operations; public relations; litigation; workers ... Independently identifying and prioritizing work and projects based on content, urgency, and ...
OREADY is a government supplier with operations across the United States. We have been in business ... This role is responsible for user management, course deployment, data integrity, and reporting, and ...
OREADY is a government supplier with operations across the United States. We have been in business ... This role is responsible for user management, course deployment, data integrity, and reporting, and ...
OREADY is a government supplier with operations across the United States. We have been in business ... This role is responsible for user management, course deployment, data integrity, and reporting, and ...
OREADY is a government supplier with operations across the United States. We have been in business ... This role is responsible for user management, course deployment, data integrity, and reporting, and ...
Community Associate
Las Vegas, NV · On-site
It's transforming how we enhance customer experiences, streamline operations, and unlock new ... You'll be the voice behind DK Assist on X, creating timely, engaging content while building ...
Community Associate
Las Vegas, NV · On-site
It's transforming how we enhance customer experiences, streamline operations, and unlock new ... You'll be the voice behind DK Assist on X, creating timely, engaging content while building ...
User Operations Associate Content Moderation information
See Henderson, NV salary details
$28.5K - $40.1K
4% of jobs
$40.1K - $51.8K
3% of jobs
$51.8K - $63.4K
18% of jobs
$63.7K is the 25th percentile. Wages below this are outliers.
$63.4K - $75K
9% of jobs
$75K - $86.6K
8% of jobs
$86.6K - $98.2K
3% of jobs
$98.2K - $109.9K
3% of jobs
The median wage is $114.2K / yr.
$109.9K - $121.5K
4% of jobs
$121.5K - $133.1K
3% of jobs
$133.1K - $144.7K
3% of jobs
$149.3K is the 75th percentile. Wages above this are outliers.
$144.7K - $156.3K
41% of jobs
$28.5K
$107.5K
$156.3K
How much do user operations associate content moderation jobs pay per year?
What is a User Operations Associate Content Moderation?
What does a user operations associate in content moderation do?
What is the difference between User Operations Associate Content Moderation vs User Support Specialist?
| Aspect | User Operations Associate Content Moderation | User Support Specialist |
|---|---|---|
| Primary Focus | Monitoring and moderating user-generated content to ensure community guidelines are followed | Assisting users with account issues, inquiries, and technical support |
| Skills & Credentials | Knowledge of content policies, communication skills, attention to detail | Customer service skills, technical troubleshooting, communication skills |
| Work Environment | Online platforms, moderation tools, often shift-based | Customer support centers, help desks, remote or in-office |
| Industry Usage | Social media, online communities, gaming platforms | Tech companies, SaaS platforms, online services |
While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.
What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?
What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

Other
This job post has expired 1 day ago. Applications are no longer accepted.
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
The Digital Trust & Online Protection Professional will advise clients in developing, managing, and implementing policies, procedures, and strategies to ensure a safe, compliant, and trustworthy environment for our users. This individual will scale and mature digital trust and safety processes, including content compliance, user protection, and regulatory adherence across our platforms for our clients. Working closely with cross-functional stakeholders, this role will monitor regulatory changes, manage risks, and enhance our organization's approach to content safety, user trust, and online integrity.
Recruiting for this role ends on 12/31/3026.
Work you'll do
As a Senior Consultant, Strategy, Growth, and Transformation on the Deloitte Cyber team, you will be responsible for:
- Leading the development and execution of trust and safety compliance programs aligned to regulatory requirements and online safety practices
- Creating, refining, and enforcing policies, procedures, and training that support content moderation, user protection, and platform safety
- Monitoring regulatory developments, interpreting new requirements, and integrating updates into existing policies, procedures, and compliance activities
- Conducting risk assessments, identifying content and user safety risks, and leading incident response for trust and safety matters
- Collaborating with legal, policy, product, operations, data protection, and engineering stakeholders to implement solutions and improve program effectiveness
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data.
Qualifications
Required:
- Bachelor's degree in Law, Business, Information Security, Compliance, or Public Policy
- 5+ years of experience in trust and safety, compliance, content moderation, or online safety programs
- Experience developing or implementing trust and safety, compliance, or content moderation policies and procedures
- Experience conducting risk assessments or compliance reviews for digital platforms or online services
- Experience interpreting or applying regulatory requirements such as General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), or Digital Services Act (DSA)
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred:
- Master's degree in Law, Business, Information Security, Compliance, or Public Policy
- Certification such as Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), or Certified Information Systems Security Professional (CISSP)
- Experience with governance, risk, and compliance (GRC) programs, risk management, control testing, or compliance strategy
- Experience with data protection laws or online safety regulations such as GDPR, COPPA, Digital Services Act, or Online Safety Act
- Experience using trust and safety tools, content filtering tools, monitoring tools, or user protection technologies
- Experience supporting responses to regulatory inquiries or requests for information
For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
The Digital Trust & Online Protection Professional will advise clients in developing, managing, and implementing policies, procedures, and strategies to ensure a safe, compliant, and trustworthy environment for our users. This individual will scale and mature digital trust and safety processes, including content compliance, user protection, and regulatory adherence across our platforms for our clients. Working closely with cross-functional stakeholders, this role will monitor regulatory changes, manage risks, and enhance our organization's approach to content safety, user trust, and online integrity.
Recruiting for this role ends on 12/31/3026.
Work you'll do
As a Senior Consultant, Strategy, Growth, and Transformation on the Deloitte Cyber team, you will be responsible for:
- Leading the development and execution of trust and safety compliance programs aligned to regulatory requirements and online safety practices
- Creating, refining, and enforcing policies, procedures, and training that support content moderation, user protection, and platform safety
- Monitoring regulatory developments, interpreting new requirements, and integrating updates into existing policies, procedures, and compliance activities
- Conducting risk assessments, identifying content and user safety risks, and leading incident response for trust and safety matters
- Collaborating with legal, policy, product, operations, data protection, and engineering stakeholders to implement solutions and improve program effectiveness
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data.
Qualifications
Required:
- Bachelor's degree in Law, Business, Information Security, Compliance, or Public Policy
- 5+ years of experience in trust and safety, compliance, content moderation, or online safety programs
- Experience developing or implementing trust and safety, compliance, or content moderation policies and procedures
- Experience conducting risk assessments or compliance reviews for digital platforms or online services
- Experience interpreting or applying regulatory requirements such as General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), or Digital Services Act (DSA)
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred:
- Master's degree in Law, Business, Information Security, Compliance, or Public Policy
- Certification such as Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), or Certified Information Systems Security Professional (CISSP)
- Experience with governance, risk, and compliance (GRC) programs, risk management, control testing, or compliance strategy
- Experience with data protection laws or online safety regulations such as GDPR, COPPA, Digital Services Act, or Online Safety Act
- Experience using trust and safety tools, content filtering tools, monitoring tools, or user protection technologies
- Experience supporting responses to regulatory inquiries or requests for information
For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.