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Brokerage Operations Associate Jobs (NOW HIRING)

TIAA

Director Brokerage Operations Manager

Charlotte, NC · On-site

$76K - $122K/yr

The Brokerage Operations Manager supervises the clearance, settlement, and reconciliation of the ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

TIAA

Director Brokerage Operations Manager

Frisco, TX · On-site

$76K - $122K/yr

The Brokerage Operations Manager supervises the clearance, settlement, and reconciliation of the ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

TIAA

Director Brokerage Operations Manager

Charlotte, NC · On-site

$76K - $122K/yr

The Brokerage Operations Manager supervises the clearance, settlement, and reconciliation of the ... We equip our associates with future-focused skills and AI tools that enable us to advance our ...

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How much do brokerage operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for brokerage operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is a brokerage operations associate?

Brokerage Operations Associates are professionals who support the day-to-day activities of a brokerage firm. They are responsible for processing trades, maintaining client accounts, ensuring regulatory compliance, and resolving discrepancies or issues related to transactions. Their work ensures the smooth settlement of trades and accurate record-keeping, which is essential for client trust and the proper functioning of financial markets. They often collaborate with brokers, clients, and other departments to ensure all operations run efficiently.

What are the key skills and qualifications needed to thrive as a brokerage operations associate?

To thrive as a Brokerage Operations Associate, you need a solid understanding of financial markets, trade processing, securities settlement, and a bachelor’s degree in finance or a related field. Familiarity with trade management platforms (such as DTCC, Bloomberg, or SWIFT), and sometimes FINRA Series 7 or Series 63 certification, is typically required. Strong attention to detail, analytical thinking, and effective communication skills help ensure accuracy and efficiency when resolving issues and interacting with clients or internal teams. These skills are crucial for minimizing risk, maintaining compliance, and ensuring smooth and timely execution of brokerage operations.

What are some common challenges faced by brokerage operations associates, and how can they be addressed?

Brokerage Operations Associates often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and resolving discrepancies between trades and settlements. Staying organized and detail-oriented is crucial, as even small errors can have significant impacts. Proactively communicating with internal teams and external partners, and leveraging technology tools, can help streamline processes and minimize errors. Continuous learning about industry regulations and best practices also helps Associates stay ahead of compliance requirements.
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Brokerage Operations Associate jobs near you
Infographic showing various Brokerage Operations Associate job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Brokerage Operations Representative

Fidelity TalentSource

Latonia, KY • On-site

Other

Posted 13 days ago

Job description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Brokerage Operations Representative to work in Covington KY!
The Expertise We're Looking For

  • Bachelor's degree or equivalent work experience.
  • Financial services experience helpful and preferred.
  • 1-2 years of experience in transaction processing, data entry, or customer service environment.
The Purpose of Your Role
The focus of the Brokerage Operations Representative is to provide outstanding customer service to Fidelity shareholders by accurately establishing and updating brokerage accounts, initiating transfers of assets into the firm, and all account-related features. Following established processing procedures, you will complete client requests received through various business channels. You will not be responsible for handling inbound or outbound phone calls.
The Skills You Bring
  • Outstanding ability to use your time optimally and are well organized
  • Keen attention for detail with a strong analytical ability
  • Detect high risk situations or problems and exercise your best judgement to react appropriately
  • Robust verbal and written communication skills, and interpersonal skills
  • Strong work ethic and ability to work in a fast-paced environment to meet strict processing timeframes
  • Ability to be flexible and adapt to new changes
  • Proficiency to receive and implement feedback in a prompt, professional manner
The Value You Deliver
  • Providing outstanding customer service to new and existing Fidelity shareholders, you will accurately establish, update brokerage accounts and related features, and process incoming transfer of asset requests.
  • Analyzing account applications and establishing various brokerage accounts accurately and expeditiously while utilizing multiple systems.
  • Committed to initiating problem resolution procedures for items not in good order including sending out correspondence directly to clients.
  • Dedication to participating in various projects and process improvement initiatives focused on improving the existing workflow, quality, efficiency and policy & procedure.
  • Crafting methods to ensure consistency and making recommendations to streamline procedures.
  • Building meaningful relationships by collaborating with business partners and external customers via both email and phone when appropriate.

How Your Work Impacts the Organization
The Brokerage Operations organization is comprised of several middle office functions that support Fidelity's Wealth and Brokerage associates and Retail end-clients with new accounts, inbound transfer of assets, and account features.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.
Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity's Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity's regional and investor center locations. Our mission is to help you experience Fidelity's diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity's long-term strategy.
For information about working at Fidelity TalentSource, visit FTSJobs.com.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ftsjobs.com if you would like to request an accommodation.

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