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Brokerage Operations Manager Jobs (NOW HIRING)

Brokerage Operations Manager

Chicago, IL · On-site +1

$140K - $160K/yr

Lead and develop a team, providing coaching, prioritization, and performance management * Own the supervision of daily brokerage operations workflows including: cash, position, and trading ...

Brokerage Operations Manager

Chicago, IL · On-site

$140K - $160K/yr

Lead and develop a team, providing coaching, prioritization, and performance management * Own the supervision of daily brokerage operations workflows including: cash, position, and trading ...

Overview The NFI Brokerage Operations Manager is responsible for managing existing brokerage clients and to drive internal business growth of those clients. This is done by effectively responding to ...

New

Brokerage Operations is a division of Wealthfront Brokerage and works closely with Client Services ... Investment management and advisory services-which are not FDIC insured-are provided by Wealthfront ...

Oversight and management of core brokerage functions, including trade corrections, settlements ... Monitoring operational health and performance, including exception queues, customer support volumes ...

Brokerage Operations Specialist

Palo Alto, CA · On-site +1

$81K - $90K/yr

Brokerage Operations is a division of Wealthfront Brokerage and works closely with Client Services ... Investment management and advisory services-which are not FDIC insured-are provided by Wealthfront ...

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Brokerage Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do brokerage operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for brokerage operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are Brokerage Operations Managers?

Brokerage Operations Managers are professionals responsible for overseeing the daily operations of a brokerage firm, ensuring that all transactions and processes run smoothly and comply with industry regulations. Their duties typically include supervising staff, managing trade settlements, monitoring compliance, and implementing operational procedures to increase efficiency. They play a crucial role in risk management, customer service, and maintaining strong relationships with clients, regulators, and other financial institutions.

What are the key skills and qualifications needed to thrive as a Brokerage Operations Manager, and why are they important?

To thrive as a Brokerage Operations Manager, you need strong knowledge of financial markets, operations management, and regulatory compliance, often supported by a degree in finance, business, or a related field. Familiarity with trading platforms, clearing and settlement systems, and certifications such as FINRA Series 7 or 99 are typically required. Outstanding leadership, problem-solving, and communication skills enable effective team management and cross-departmental coordination. These competencies ensure smooth trade execution, regulatory adherence, and efficient workflow within the brokerage environment.

What are some typical challenges a Brokerage Operations Manager faces in ensuring smooth transaction processing?

A Brokerage Operations Manager often encounters challenges related to managing high transaction volumes, ensuring regulatory compliance, and maintaining data accuracy. Coordinating among different departments—such as compliance, trading, and client services—requires strong communication skills and the ability to resolve issues promptly. Additionally, adapting to rapidly changing financial regulations and implementing new technologies to streamline operations are key aspects of the role. Successfully navigating these challenges helps maintain client trust and operational efficiency.

What is the difference between Brokerage Operations Manager vs Brokerage Associate?

AspectBrokerage Operations ManagerBrokerage Associate
CredentialsRelevant licenses (e.g., Series 7, 63), industry certificationsLikewise, licenses such as Series 7, 63, but typically less managerial experience
Work EnvironmentOversees operational processes, manages teams, ensures complianceSupports client transactions, processes trades, assists senior staff
Employer & Industry UsageUsed in brokerage firms, financial institutions, investment firmsCommonly employed in brokerage firms, financial services

The Brokerage Operations Manager focuses on overseeing daily operations, compliance, and team management within brokerage firms. In contrast, the Brokerage Associate primarily supports transaction processing and client service. Both roles require relevant licenses, but the manager role involves more leadership and oversight responsibilities.

More about Brokerage Operations Manager jobs
What cities are hiring for Brokerage Operations Manager jobs? Cities with the most Brokerage Operations Manager job openings:
What are the most commonly searched types of Brokerage Operations jobs? The most popular types of Brokerage Operations jobs are:
What states have the most Brokerage Operations Manager jobs? States with the most job openings for Brokerage Operations Manager jobs include:
What job categories do people searching Brokerage Operations Manager jobs look for? The top searched job categories for Brokerage Operations Manager jobs are:
Infographic showing various Brokerage Operations Manager job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

WSI Freight Solutions is seeking a driven Brokerage Operations Manager to lead and scale our Dallas brokerage operations team. This leadership role oversees Carrier Sales, Account Management, and Scheduling functions while driving operational excellence, customer satisfaction, team performance, and profitable growth. The ideal candidate is a hands-on leader who thrives in a fast-paced brokerage environment and is passionate about developing people, improving processes, and delivering exceptional service.

DUTIES AND ACCOUNTABILITIES:

  • Lead, coach, and develop Carrier Sales, Account Management, and Scheduling teams.
  • Drive accountability through KPI management, reviews, and operational oversight.
  • Oversee freight execution to ensure on-time pickup, delivery, and service excellence.
  • Resolve customer, carrier, and shipment escalations quickly and effectively.
  • Monitor metrics: gross margin, productivity, service levels, and customer retention.
  • Partner with Sales leadership to support customer growth and operational alignment.
  • Develop and implement scalable processes, SOPs, and workflow improvements.
  • Support recruiting, onboarding, training, and development of brokerage staff.
  • Foster a high-performance culture centered on accountability, teamwork, and continuous improvement.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • 5+ years of freight brokerage experience.
  • Strong understanding of truckload operations, carrier sales, customer operations, scheduling, and capacity management.
  • Proven leadership experience in a fast-paced brokerage environment.
  • Strong communication, organizational, analytical, and problem-solving skills.
  • KPI-driven mindset with the ability to make decisions under pressure.
  • Experience utilizing TMS platforms and transportation technology tools.

PREFERRED EDUCATION AND EXPERIENCE:

  • Prior experience managing brokerage operations teams.
  • Experience with TAI TMS, Trucker Tools, Highway, Cargo Chief, Greenscreens, Triumph Pay, DAT, or similar transportation technologies.
  • Bachelor's degree in Business, Supply Chain, Logistics, or related field preferred.

PHYSICAL CAPABILITIES AND REQUIREMENTS:

  • Ability to sit or stand for extended periods, up to 8 hours per day, at a desk in front of a computer screen.
  • Proficient use of a keyboard, mouse, and monitor, as well as the ability to type, scroll, and click efficiently.
  • Occasional light lifting and carrying of objects up to 20 pounds, such as office supplies or small equipment.
  • Ability to move within an office, including occasional walking, bending, reaching, and climbing short flights of stairs.
  • Clear communication, both verbal and written, including phone conversations, virtual meetings, and face-to-face.
  • Adequate vision to read documents, use computer screens, and navigate office space.
  • Ability to work in an environment with moderate noise, such as printers, telephones, and office conversations.

COMPENSATION:

  • Competitive Salary + Performance Incentive Opportunity

BENEFITS AND TOTAL REWARDS:

  • Competitive wages, and opportunities for advancement.
  • Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
  • Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
  • Company-paid Time-Off (PTO), Holiday Pay, and Sick Leave (where required).
  • Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.

LOCATION:
Irving, Texas (Full-Time, In-Office)

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