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Brokerage Operations Manager Jobs (NOW HIRING)

moomoo

WI · On-site

$125 - $165/hr

Manage daily trade, position, cash, fee, and account reconciliations across internal systems ... Retail Brokerage Operations: Support the operational lifecycle for retail customer accounts ...

New

Moomoo Inc.

$125 - $165/hr

Manage daily trade, position, cash, fee, and account reconciliations across internal systems ... Retail Brokerage Operations: Support the operational lifecycle for retail customer accounts ...

New

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Brokerage Operations Manager information

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How much do brokerage operations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for brokerage operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a brokerage operations manager?

Brokerage Operations Managers are professionals responsible for overseeing the daily operations of a brokerage firm, ensuring that all transactions and processes run smoothly and comply with industry regulations. Their duties typically include supervising staff, managing trade settlements, monitoring compliance, and implementing operational procedures to increase efficiency. They play a crucial role in risk management, customer service, and maintaining strong relationships with clients, regulators, and other financial institutions.

What are some typical challenges a brokerage operations manager faces in ensuring smooth transaction processing?

A Brokerage Operations Manager often encounters challenges related to managing high transaction volumes, ensuring regulatory compliance, and maintaining data accuracy. Coordinating among different departments—such as compliance, trading, and client services—requires strong communication skills and the ability to resolve issues promptly. Additionally, adapting to rapidly changing financial regulations and implementing new technologies to streamline operations are key aspects of the role. Successfully navigating these challenges helps maintain client trust and operational efficiency.

What are the key skills and qualifications needed to thrive as a brokerage operations manager, and why are they important?

To thrive as a Brokerage Operations Manager, you need strong knowledge of financial markets, operations management, and regulatory compliance, often supported by a degree in finance, business, or a related field. Familiarity with trading platforms, clearing and settlement systems, and certifications such as FINRA Series 7 or 99 are typically required. Outstanding leadership, problem-solving, and communication skills enable effective team management and cross-departmental coordination. These competencies ensure smooth trade execution, regulatory adherence, and efficient workflow within the brokerage environment.

What is the difference between Brokerage Operations Manager vs Brokerage Associate?

AspectBrokerage Operations ManagerBrokerage Associate
CredentialsRelevant licenses (e.g., Series 7, 63), industry certificationsLikewise, licenses such as Series 7, 63, but typically less managerial experience
Work EnvironmentOversees operational processes, manages teams, ensures complianceSupports client transactions, processes trades, assists senior staff
Employer & Industry UsageUsed in brokerage firms, financial institutions, investment firmsCommonly employed in brokerage firms, financial services

The Brokerage Operations Manager focuses on overseeing daily operations, compliance, and team management within brokerage firms. In contrast, the Brokerage Associate primarily supports transaction processing and client service. Both roles require relevant licenses, but the manager role involves more leadership and oversight responsibilities.

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Cities with the most Brokerage Operations Manager job openings:

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Brokerage Operations Manager jobs near you
Infographic showing various Brokerage Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Business Operations Manager / Director - FCM & Brokerage Operations

Crypto.com

Chicago, IL • On-site

$150K - $200K/yr

Full-time

Posted 11 days ago

Job description

About Crypto.com/OG Broker

OG Broker is a Futures Commission Merchant (FCM) backed by crypto.com, connecting retail and institutional clients to the derivatives ecosystem. We’re building an engaging marketplace where users trade on real-world outcomes — from major sports and elections to cultural and financial events. With a sleek mobile-first app and a passionate community, we’re redefining how people interact with news, probabilities, and financial markets.  

The Role

We’re seeking a Business Operations Manager or Director, based on experience, to own, and scale OG Broker’s B2B client onboarding, contract listing, and partnership operations. This high-impact role sits at the intersection of commercial, legal, compliance, product, and technology, ensuring institutional clients move efficiently from signed agreement to successful launch.

You’ll lead institutional client onboarding, strengthen and automate operational workflows, and serve as a trusted strategic partner to B2B clients. The ideal candidate is comfortable solving ambiguous problems, pushing back with judgment and diplomacy, and driving measurable process improvements across a highly regulated business.

Responsibilities
What You'll Do
  • Own end-to-end B2B client onboarding, from initial engagement and contract execution through technical integration, operational readiness, and go-live.
  • Serve as the primary operational point of contact for institutional clients, including brokers, FCMs, introducing brokers, and other market participants.
  • Coordinate contract listing, account setup, credentialing, and related operational processes in partnership with legal, compliance, product, and technology, to deliver a seamless and scalable client experience.
  • Identify onboarding bottlenecks, design pragmatic solutions, and drive execution from recommendation through implementation.
  • Develop and maintain operational playbooks, process documentation, SLAs, escalation paths, and client readiness materials.
  • Track and report onboarding pipeline status, client health, operational risks, and KPIs to leadership and cross-functional stakeholders.
  • Represent OG Broker in client-facing discussions, including navigating negotiations, resolving issues, and prioritizing conversations with sound judgement and credibility. Build strong client relationships, anticipate operational risks, and resolve issues before they escalate.
  • Lead cross-functional special projects that do not sit neatly within one function, translating business objectives into clear project plans, milestones, owners, and deliverables.
Preferred Experience
  • Valid NFA Series 3 license required (or ability to successfully obtain within 90 days of start date).
  • 5+ years of experience in business operations, client onboarding, implementation, or strategic operations, ideally within fintech, regulated financial markets, derivatives, exchanges, or clearing.
  • Experience at a top-tier management consultancy is a huge plus. We value candidates who can diagnose problems, structure ambiguity, and redesign systems rather than simply execute tasks.
  • Implementation consulting or enterprise client launch experience, ideally leading complex  multi-stakeholder rollouts, for institutional clients is a strong plus.
  • Direct exposure to institutional clients is required.
  • Experience with CFTC-regulated entities, including CME , derivatives exchanges, clearing houses, futures commission merchants (FCMs), introducing brokers, swap dealers or other comparable regulated market structures is highly valued.
  • Deep knowledge of prediction market contracts, UpDown options, Strike Options, margined derivatives, perpetuals, or similar products across multiple asset classes is a strong plus.
  • Fintech experience is required, ideally at a high growth or category leading fintech operator. Crypto or digital assets experience is welcome and viewed favorably.
Preferred Skills
  • Exceptional stakeholder management, with the ability to align cross-functional teams, manage competing priorities, and create accountability without formal authority
  • Excellent written and verbal communication skills, with the presence to represent Nadex credibly with sophisticated institutional clients
  • Analytically rigorous and systems-oriented, with a strong ability to identify root causes, build frameworks, and design scalable operating models
  • Strong project management discipline, including clear ownership, milestone tracking, risk identification, blocker escalation, and follow-through
  • Sound business judgment and the ability to push back strategically while preserving client relationships and protecting the business
  • Agentic workflow management experience is a strong plus, including the ability to translate complex business processes into modular, step-by-step workflows where specialized agents or tools can coordinate, review, and hand off work autonomously
  • Continuous improvement mindset; you are energized by making complex processes clearer, faster, and more reliable
  • Collaborative, direct, low-ego, and highly accountable
  • Comfortable operating in a fast-moving, lean environment where you may need to build the playbook while executing
  • Chicago-based or able to work a hybrid schedule with regular presence in the Chicago office
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.  
 
Are you ready to kickstart your future with us? 
 
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
 
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
Learn more at https://crypto.com. 
 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
Personal data provided by applicants will be used for recruitment purposes only.
 
Please note that only shortlisted candidates will be contacted.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.