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User Operations Associate Content Moderation information

See Ohio salary details

$28.5K

$107.5K

$156.4K

How much do user operations associate content moderation jobs pay per year?

As of Jun 7, 2026, the average yearly pay for user operations associate content moderation in Ohio is $107,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $146,400.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Ohio? For User Operations Associate Content Moderation jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Ohio look for? The top searched job categories for User Operations Associate Content Moderation jobs in Ohio are:
What cities in Ohio are hiring for User Operations Associate Content Moderation jobs? Cities in Ohio with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Ohio as of May 2026, with employment types broken down into 32% Full Time, 67% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $107,525 per year, or $51.7 per hour.

Content Manager - AMMO

Dynamics ATS Organic

Dayton, OH

Full-time

Posted 20 days ago

Job description

Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust.

Position Overview

The Advanced Framework for Simulation, Integration, and Modeling (AFSIM) is an innovative, open-source military simulation framework used extensively by the U.S. Department of Defense (DoD) and related communities. Managed by the U.S. Air Force Research Laboratory (AFRL), AFSIM supports scenario creation, analytical work, and virtual wargaming, benefiting from a collaborative user community across the military, government, industry, academia, and international partners. To enhance AFSIM's growth, the Department of the Air Force (DAF) is establishing a Model Management Office (MMO).

In this cutting-edge new MMO the Content Manager shall manage content curation, distribution, and delivery in support of MMO products and services at multiple classification levels.


 Essential Job Function

Digital Content Distribution

  • Manage digital content distribution and delivery across both unclassified and classified platforms
  • Manage the full catalog of digital content produced by the MMO ensuring its availability to authorized individuals. Examples include distribution of software, models, datasets, documentation, or briefings through web-based portals

Physical Content Distribution

  • Manage physical content distribution and delivery for the subset of products which the MMO chooses to offer through physical media. Examples include distribution of software, models, datasets, or documentation using portable hard drives, discs, or classified courier

Content Moderation

  • Moderate content contributed to shared, community platforms by end users and other stakeholders of MMO products and services
  • Tasks include, but are not limited to:
  • Maintaining contribution policies, applying security classification guidance, or implementing records management plans tailored for each platform

Content Access and Authorization

  • Manage authorization and access control processes surrounding the use of both unclassified and classified platforms
  • Tasks include, but are not limited to:
  • Processing system authorization paperwork, resolving access request tickets, and granting appropriate user permissions.

Content Concierge

  • Act as the primary concierge for user and stakeholder requests for information about MMO products and services
  • Improve the discoverability and accessibility of information in the process of serving these inquiries and requests 
 Minimum Qualifications

Education and Experience

  • Bachelor's Degree in Communications, Information Management, Library Science, Computer Science, or a related discipline
  • Minimum 5 Years of Experience in content management, information management, or a related field, with a demonstrated history of managing content curation, distribution, and delivery

Experience with DoD Content Management

  • Proven experience working with or within DoD, Air Force Materiel Command (AFMC), or Air Force Research Laboratory (AFRL) is highly desirable

Digital Content Distribution

  • Experience in managing digital content distribution across both unclassified and classified platforms, ensuring availability to authorized individuals

Physical Content Distribution

  • Experience in managing physical content distribution using portable hard drives, discs, or classified courier services

Content Moderation

  • Experience in moderating content contributed to shared, community platforms, including maintaining contribution policies, applying security classification guidance, and implementing records management plans

Content Access and Authorization

  • Experience in managing authorization and access control processes, including processing system authorization paperwork, resolving access request tickets, and granting appropriate user permissions

Content Concierge

  • Experience acting as a primary point of contact for user and stakeholder requests, improving the discoverability and accessibility of information

Content Management Systems (CMS)

  • Proficiency in using content management systems such as SharePoint, WordPress, or similar platforms

Digital Asset Management (DAM)

  • Familiarity with digital asset management systems and practices
  • Security and Compliance:
  • Knowledge of security and compliance requirements for managing classified and unclassified content

Documentation and Reporting

  • Ability to prepare and review content-related documentation, ensuring compliance with applicable laws, regulations, and security standards

Additional Requirements

  • Top Secret SCI clearance and SAP eligibility 
 Desired Qualifications
  • Master’s degree in a related field
Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
STI-TEC is an equal opportunity employer and values diversity. Employment is decided on the basis of qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
If you need assistance or an accommodation due to a disability, you may contact us at HR@sti-tec.com or you may call us at 1+918.583.9900.
*This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on STI-TEC being awarded the contract.