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User Operations Associate Content Moderation Jobs in Ohio

ThinkNorth LLC

Sitecore Content Hub Developer

Cincinnati, OH · Hybrid

$96K - $118K/yr

Manage user administration access reviews and content operations support UAT hypercare release readiness * Drive incidentproblemchange processes ITIL rootcause elimination and continuous service ...

Family Resource Group Inc

Associate Editor

Cincinnati, OH · On-site

... operations. Editorial Oversight: Collaborate with senior editors to manage the editorial lifecycle ... Content Verification: Scrutinize content for accuracy, adherence to style guides, correct spelling ...

City of Toledo

End User Support Technician

Toledo, OH · On-site

$59K - $63K/yr

... computer operations personnel in the area of basic troubleshooting Receives and stores ... CompTIA A+ certification An Associate's degree in Computer Electronics or a closely related area ...

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User Operations Associate Content Moderation information

See Ohio salary details

$28.5K

$107.5K

$156.4K

How much do user operations associate content moderation jobs pay per year?

As of Jun 7, 2026, the average yearly pay for user operations associate content moderation in Ohio is $107,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $146,400.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Ohio? For User Operations Associate Content Moderation jobs in Ohio, the most frequently searched job titles are:
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What cities in Ohio are hiring for User Operations Associate Content Moderation jobs? Cities in Ohio with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Ohio as of May 2026, with employment types broken down into 32% Full Time, 67% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $107,525 per year, or $51.7 per hour.

Sitecore Content Hub Developer

ThinkNorth LLC

Cincinnati, OH • Hybrid

$96K - $118K/yr

Other

Posted 4 days ago

Job description

Hi,

Title: Sitecore Content Hub Developer
Location: Cincinnati, OH (Onsite Hybrid - 3 Days)

Duration: Prefer Contract to Hire/ Open for Contract

Job Description:

We are seeking a Sitecore Content Hub Developer to build integrate and operate our enterprise content backbone for a global FMCG portfolio You will configure Content Hub DAMCMPPCM capabilities implement workflows and automations integrate with webeCommerce and marketing platforms and ensure reliable daytoday operations under a BuildRun model

Key Responsibilities

Build Development

  • Configure the Content Hub data model contentasset types metadata schemas taxonomies relationships variants and templates
  • Implement endtoend content lifecycle workflows approvals rolespermissions and governance policies
  • Develop automations actions webhooks scripts for ingest enrichment renditions and publishing
  • Build and enhance user experiences portalsdashboards search facetsfilters collections and metadata forms
  • Integrate Content Hub with downstream channels and platforms webmobile eCommerce CMS marketing using platform APIs and certified connectors
  • Design and execute bulk migrationingestion pipelines metadata mapping deduplication and rendition strategies
  • Ensure quality via version control peer reviews environment promotion and CICD for configuration and custom code
  • Run AMS
  • Provide L2L3 support for Content Hub and integrations meet SLAs availability performance request turnaround
  • Operate and optimize jobsautomations monitor queues fix failed imports and tune searchindexing
  • Manage user administration access reviews and content operations support UAT hypercare release readiness
  • Drive incidentproblemchange processes ITIL rootcause elimination and continuous service improvement
  • Ensure compliance and auditability permissions usagerights management retention policies and audit trails

Primary Skills Must Have

  • Handson Sitecore Content Hub configuration and development
  • Data modeling taxonomy design relationships and metadata governance
  • Workflowapproval design rolebased access and governance controls
  • Automations and integrations using platform APIs RESTGraphQL and webhooks
  • Strong understanding of DAMCMPPCM concepts metadata standards renditionstransformations versioning approvals rightsusage
  • Integration experience with webCMSeCommercemarketing platforms and CDNs secure API design and error handling
  • Proficiency in one or more of CNET or JavaScript for extensions scripts or middleware services
  • CICD and environment management for SaaS configuration and custom components GitHub ActionsAzure DevOps

Secondary Nice to Have

  • Sitecore ecosystem exposure eg Sitecore XMXM Cloud headless delivery CDPPersonalize
  • Familiarity with PIMMDM and product content syndication patterns
  • Cloud services on hyperscalers storage serverless FunctionsCloud RunLambda messaging and secret management
  • Search technologies eg ElasticOpenSearch and analytics for content performance
  • Experience with alternative DAMContent platforms eg Adobe AEM Assets Bynder Aprimo for crossskilling
  • Observability practices dashboards logs s and basic performance tuning

Experience Qualifications

  • Developer 3-5 years total with 2 years on Sitecore Content Hub across at least 12 enterprise implementations
  • Senior Developer 58 years with ownership of Content Hub build and AMS operations at scale
  • BachelorsMasters in Computer Science Engineering or related field or equivalent experience
  • Sitecore certifications are an advantage

Ways of Working

  • AgileScrum delivery with clear DoRDoD traceability from requirements to releases
  • BuildRun ownership collaborate with PlatformSRE Security WebeCommerce and Brand teams
  • Operate in a 24x5 model for critical launches and incidents with sensible oncall rotations
  • Documentationfirst solution design data mappings runbooks and governance artifacts

Best Regards, 

Sam

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Lead Technical Recruiter


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