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User Operations Associate Content Moderation Jobs in Ohio

Family Resource Group Inc

Associate Editor

Cincinnati, OH · On-site

... operations. Editorial Oversight: Collaborate with senior editors to manage the editorial lifecycle ... Content Verification: Scrutinize content for accuracy, adherence to style guides, correct spelling ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Ohio

User Operations Associate Content Moderation information

See Ohio salary details

$28.5K

$107.5K

$156.4K

How much do user operations associate content moderation jobs pay per year?

As of Jul 2, 2026, the average yearly pay for user operations associate content moderation in Ohio is $107,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,700.00 and $146,400.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Ohio? For User Operations Associate Content Moderation jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Ohio look for? The top searched job categories for User Operations Associate Content Moderation jobs in Ohio are:
What cities in Ohio are hiring for User Operations Associate Content Moderation jobs? Cities in Ohio with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Ohio as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution, with an average salary of $107,525 per year, or $51.7 per hour.
Behavioral Support Specialist Team Lead

Behavioral Support Specialist Team Lead

ViaQuest

Cleveland, OH • On-site

Full-time

Posted 11 days ago

ViaQuest rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

85th of 232 rated social care providers

Job description

IDD Behavioral Support Specialist Team Lead
Monday-Friday 9am-5pm with flexibility

We are seeking a passionate and experienced IDD Behavioral Support Specialist Team Lead to join our dynamic team. The ideal candidate will be responsible for leading and managing our community team to foster engagement, support, and growth within our user base.

Key Responsibilities
  • Lead, mentor, and manage the community team to ensure effective community engagement and support.
  • Develop and implement community strategies that align with company goals and enhance user experience.
  • Monitor community health and engagement metrics, providing regular reports and insights to stakeholders.
  • Coordinate with cross-functional teams including marketing, product, and customer support to address community needs and feedback.
  • Oversee the creation and moderation of community content across various platforms including forums, social media, and events.
  • Handle escalated community issues and ensure timely resolution to maintain a positive community environment.
  • Organize and lead community events, webinars, and initiatives to drive participation and growth.
  • Stay up-to-date with industry trends and best practices in community management.
Qualifications
  • Bachelor’s degree in Communications, Marketing, Business, or a related field.
  • 3+ years of experience in community management or related roles, with at least 1 year in a leadership position.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proven ability to develop and execute community engagement strategies.
  • Experience with community platforms, social media management, and analytics tools.
  • Ability to handle conflict and difficult situations with professionalism and empathy.
  • Passion for building and nurturing online and offline communities.
How to Apply

If you are excited about leading a team dedicated to building vibrant communities, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role.

What ViaQuest employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ViaQuest

Sourced by ZipRecruiter

ViaQuest is a healthcare organization based in Grove City, Ohio, in the United States. The company operates within the healthcare industry, providing services that cater to the diverse needs of its clientele. ViaQuest's offerings span a broad range; from home health and hospice care to mental health treatment, disability services, and veteran services. The company was founded in 1999 with a mission to provide quality, affordable, and person-centered care, a mission that remains core to its operations over twenty years later. ViaQuest prides itself on its innovative approach to healthcare, using a unique blend of technology and individual-based care to provide services, ultimately aiming to improve outcomes for all of their patients.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Dublin, OH, US

Year founded

1999

Social media

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