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User Operations Associate Content Moderation Jobs in Remote, OR

Quinsite

Client Success Manager

OR · On-site +1

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Operational Execution & Delivery * Serve as the primary point of contact for assigned accounts ...

Quinsite

Client Success Manager

Myrtle Point, OR · Remote

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Operational Execution & Delivery * Serve as the primary point of contact for assigned accounts ...

Quinsite

Client Success Manager

OR · Remote

As a trusted advisor, and a content subject matter expert (SME), you will bridge strategy with ... Operational Execution & Delivery * Serve as the primary point of contact for assigned accounts ...

Apex Tool Group, LLC

Territory Sales Manager

OR · On-site +1

End-User business typically requires an increased hands-on approach to meet the customer demands ... Works closely with internal support functions (marketing, product development, operations, customer ...

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User Operations Associate Content Moderation information

See Remote, OR salary details

$30K

$113K

$164.3K

How much do user operations associate content moderation jobs pay per year?

As of Jun 11, 2026, the average yearly pay for user operations associate content moderation in Remote, OR is $112,990.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $153,800.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What job categories do people searching User Operations Associate Content Moderation jobs in Remote, OR look for? The top searched job categories for User Operations Associate Content Moderation jobs in Remote, OR are:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Remote, OR as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $112,990 per year, or $54.3 per hour.
Sr. Manager Operations (Manufacturing)

Sr. Manager Operations (Manufacturing)

Ingram Content Group

Roseburg, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Ingram Content Group rating

7.6

Company rating: 7.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

118th of 340 rated logistics

Job description

Company Description
Job Description
Ingram Content Group (ICG)is hiring a Sr. Operations Manager to support our Manufacturing team in Roseburg, OR. As a Sr. Operations Manager, you will oversee salaried and hourly employees in a fast-paced, complex manufacturing facility. You will manage production & sorting throughout the facility, assist with hiring, monitor safety, security, maintenance, and repairs, and assist with other duties as directed by the Director of Operations.
Want to join a key team that helps the world read?
At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and manufacturing facilities function at maximum efficiency. Safety is a core value in our operations environment. We emphasize this through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can't wait to meet you!
Schedule:
  • Monday-Friday 7am-3:30pm (subject to change to 12 hr shift as facility grows)

What You'll Need:
  • College degree in Engineering, Operations or related technical field or directly related year for year experience
  • 5 years direct management experience, including a salaried workforce in a manufacturing, production environment with experience in the printing industry a plus.
  • 4 years of progressive manufacturing production work experience with clear track record of success.

Preferred Qualifications:
  • Experience leading large teams in a manufacturing or operations environment, with the ability to scale with business growth
  • Background in continuous improvement (Lean, Six Sigma) with demonstrated operational impact
  • Proven ability to navigate change in fast-paced, growing environments
  • Strong communication skills with the ability to influence and align teams
  • Collaborative leadership style with experience partnering cross-functionally

What You'll Do:
  • Achieve ability to perform all job duties within the Operational workflow by developing full knowledge of all aspects of the operation of high-speed digital printers, laminators, binders, and trimmers within the Production department.
  • Oversee KPIs, goals and objectives for the management team.
  • Build a passionate manufacturing team with a positive, inclusive, results oriented culture.
  • Leverage the flexibility of Lean, Six Sigma and Performance Improvement tools to enhance productivity.
  • Set clear goals and expectations for Operations and Area Managers; measure performance, provide feedback, and hold leaders accountable.
  • Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
  • Provides strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning.
  • Work closely with support staff (HR, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives.
  • Oversee the supervision of the manufacturing area ensuring the timely and accurate movement of materials in and out of the facility. Monitor and execute LSI policies and procedures for HR related issues including associate attendance and timekeeping. Monitors and reviews associate performance.
  • Interview applicants, make hiring recommendations, oversee training and recommend disciplinary measures, as needed, for production.

Hiring Salary Range: $110,981k - $141,123k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Qualifications
Additional Information
Perks/Benefits:
  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code

The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
  • EOE-Race/Gender/Veterans/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish

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