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User Operations Associate Content Moderation Jobs in Sacramento, CA

Software Engineer

Folsom, CA · On-site +1

$75.50 - $102/hr

... content moderation, and fine-grained, per-agent permission boundaries, ensuring secure and compliant AI operations by design. * Develop and integrate resource management controls for efficient ...

... operations, the company caters to its globally positioned clients by providing dynamic feasible ... content management system. Our services also extend to the domain of Cloud Computing, where we ...

This is intended to present the general content and requirements for the performance of this job ... If a job level typically requires an Associate's degree plus 2 years of experience, an equivalent ...

... content in a fast-paced environment. * Experience leading a team of over 50 associates and a track ... Proven ability to solve urgent operational challenges through root cause analysis. * Excellent ...

Senior Operations Manager

Rocklin, CA · On-site

$120K - $170K/yr

... content in a fast-paced environment. * Experience leading a team of over 50 associates and a track ... Proven ability to solve urgent operational challenges through root cause analysis. * Excellent ...

... content in a fast-paced environment. * Experience leading a team of over 50 associates and a track ... Proven ability to solve urgent operational challenges through root cause analysis. * Excellent ...

Senior Operations Manager

Rocklin, CA · On-site

$120K - $170K/yr

... content in a fast-paced environment. * Experience leading a team of over 50 associates and a track ... Proven ability to solve urgent operational challenges through root cause analysis. * Excellent ...

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Showing results 1-20

User Operations Associate Content Moderation information

See Sacramento, CA salary details

$32K

$120.6K

$175.4K

How much do user operations associate content moderation jobs pay per year?

As of Sep 1, 2026, the average yearly pay for user operations associate content moderation in Sacramento, CA is $120,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $164,200.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in Sacramento, CA?

For User Operations Associate Content Moderation jobs in Sacramento, CA, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Sacramento, CA look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Sacramento, CA are:

What cities near Sacramento, CA are hiring for User Operations Associate Content Moderation jobs?

Cities near Sacramento, CA with the most User Operations Associate Content Moderation job openings:

Marketing Specialist - Content

MFCP INC

Sacramento, CA

$29 - $35/hr

Full-time

Re-posted 4 days ago


Job description

The Marketing Specialist – Content supports the development and execution of integrated marketing initiatives through the creation, management, and optimization of content across digital and print channels. This role partners cross-functionally to deliver engaging, on-brand content that drives awareness, engagement, and lead generation, while leveraging performance insights to continuously improve results and enhance customer experience.

Salary Range: $29.00-$35.00 DOE

Primary Duties:

Marketing

  • Plan and execute integrated marketing campaigns across digital, print, and events to drive awareness and engagement.
  • Develop and produce marketing content and collateral aligned with brand guidelines and campaign objectives.
  • Maintain consistency in brand voice, visuals, and messaging across all channels.
  • Support marketing channels, including digital platforms, content updates, and campaign execution.
  • Track and report on campaign and initiative performance and apply insights to improve results.
  • Maintain organized marketing assets, templates, and documentation.
  • Manage timelines, projects, and deliverables to ensure on-time execution.
  • Collaborate with internal teams (marketing, sales, HR, category management, and operations) to align messaging, priorities, and campaign goals while scoping requests, clarifying objectives, and delivering projects that meet business needs.

Content

  • Plan and create content across digital and print platforms (website, social, email, and marketing materials), ensuring consistency in brand voice and messaging.
  • Develop and deploy email campaigns and social content to support engagement, lead generation, and customer retention.
  • Create and optimize landing pages and digital content to improve user experience and conversion.
  • Support paid and organic initiatives (search, social, SEO) with content, basic setup, and performance insights.
  • Monitor channel performance and apply insights to improve content effectiveness and audience engagement.
  • Coordinate content updates and execution across platforms to support campaigns and the customer journey.
  • Performs other duties as assigned.

Education & Work Experience

  • A bachelor’s degree in marketing, communications, English, or a related field.
  • Minimum of 3 years of relevant experience in digital marketing, marketing communications, or content marketing.
  • Equivalent combinations of education and experience will be considered.

Knowledge, Skills, and Abilities

  • Customer-focused mindset with a professional, service-oriented approach that supports company goals.
  • Able to operate effectively in a demanding environment with a positive, solutions-oriented approach.
  • High attention to detail and commitment to quality, accuracy, and brand standards.
  • Proficient with Microsoft 365 (Word, Excel, Outlook) and Adobe Creative Suite (or similar design tools), with the ability to learn new systems and tools quickly.
  • Working knowledge of common digital marketing platforms and concepts (e.g., Google Analytics/GA4, Google Ads or similar, paid social, email marketing platforms, and UTM tracking).
  • Strong digital writing and optimization skills, including on-page SEO best practices, basic HTML/CMS familiarity, and the ability to translate technical or operational information into clear online content.
  • Collaborative and able to work effectively with employees at all levels and with a wide variety of personalities.

Physical Demands and Work Environment:

The essential functions of this position will require the employee to perform the following physical activities:

  • Frequent use of office equipment
  • Must be able to carry, push, pull, reach, and lift materials and objects up to 20 lbs.
  • Standing, walking, sitting, reaching, stooping, and bending.
  • Communicates verbally with MFCP leadership, co-workers, and one-on-one, and group meetings.
  • Work in a temperature-controlled office environment with moderate noise.
  • Up to 10% of travel may be required by automobile and/or air travel.
  • Regular and reliable attendance is required.

Additional Information:

MFCP Participates in E-Verify

“We are an Equal Opportunity Employer. We do not discriminate on the basis of age, race, sex, color, religion, national origin, marital status, sexual orientation, veteran status, military status, disability, genetic information, or any other applicable status protected by federal, state or local law." 

Candidates are subject to pre-employment criminal background, drug screen, and DMV record review, along with reference checks.