User Operations Associate Jobs in California (NOW HIRING)

BEPC is actively looking for Vendor Operations Associate, in South San Francisco, CA area!

W2 Contract – 3.5 months with potencial for extensions!

Pay Rate: $40.00 - $43.44/hour - Determined based on experience (Paid Weekly)

Work Model: Hybrid role – 3 days onsite / 2 days remote. Tuesday is a required day.

Note: This is a W2 only role — C2C, C2H will not be considered

Summary of the Role:

BEPC is seeking a highly motivated Vendor Operations Associate to join our client’s site in South San Francisco, CA. This role will support vendor contract management, Purchase Order (PO) processing, multiline invoice support, and agency partner onboarding while serving as a central liaison between Marketing Operations, Finance, Procurement, and Commercial and Corporate Services (CCS).

The Commercial Portfolio Organization (CPO) is dedicated to delivering marketing, public relations, and operational support to ensure the promotion of lifesaving and life-enhancing products to customers and patients. To facilitate this, the CPO procures services from various vendors and advertising agencies. The creation, approval, and lifecycle management of these vendor contracts is essential to ensuring teams work compliantly with service providers.

Contracts are categorized into two categories:

Full-Service Contracts: Contracts involving vendors who are not yet preferred partners and require vetting through a vendor certification process.

Self-Service Contracts: Contracts involving preferred vendors where work is deemed lower-risk and contracts are processed using templates owned by Commercial and Corporate Services (CCS).

The Vendor Operations Associate manages and processes vendor contracts, Purchase Orders (POs), and supports multiline invoices using MyBuy. The role directly engages with vendors, suppliers, HCPs, and Marketers while supporting the onboarding of agency partners to access internal systems and tools.

This role accelerates execution, maintains compliance, and provides operational and technical support to internal Marketers and external agency partners.

Key Impact Areas

• Efficiency & Optimization: Streamlining contract execution, PO generation, and invoice support to free up marketing leads for strategic execution.
• Technical & Partner Leadership: Serving as a MyBuy super-user and primary contact for contracting and purchasing support, agency onboarding, system access, and workflow resolution.
• Compliance & Financial Accuracy: Enforcing standard template usage, risk mitigation, and optimizing PO structures/FACT coding for complex agency accounts.

Summary of Duties and Responsibilities:

Contract Execution & Stakeholder Engagement

• Manage self-service contracts end-to-end, including template verification, MSA compliance, approvals, and execution.
• Process prioritized full-service contracts and HCP contracting requests.
• Engage directly with vendors, suppliers, HCPs, and Marketers throughout the contract lifecycle.
• Support onboarding of agency partners to access internal systems and tools.
• Partner with CCS to refine templates, workflows, and contracting practices.
  

Purchasing & Invoice Operations

• Create and manage POs in MyBuy, ensuring timely review and issuance.
• Support multiline invoice processing accurately and efficiently, ensuring compliance with company policies.
• Provide customer support to Marketers and agency partners for contract and PO queries.
• Maintain complete records of all procurement and invoicing activities.
  

Cross-Functional & System Support

• Partner with Finance and Procurement to optimize PO structures and reporting accuracy (FACT coding) for AOR and media agency contracts.
• Troubleshoot workflow delays and submit IT tickets for system issues as needed.
• Conduct training sessions for project owners on contracting and MyBuy processes.

Main Qualifications:

Education: Bachelor’s degree required.

• Autonomous execution with strong prioritization and decision-making skills.
• Process improvement expertise applied to contract, PO, and partner onboarding workflows.
• Clear written and verbal communication across internal cross-functional teams and external vendors, suppliers, and HCPs.
• Creative problem-solving to resolve contracting and purchasing roadblocks while mitigating risk.
• Flexibility to collaborate occasionally with global teams outside PST hours.
• Proficiency in Mac OS, Microsoft Office (Word, Excel), Google Workspace, and contracting/ERP systems.
• Basic accounting/billing knowledge to support optimal PO structuring.
• Ability to travel occasionally by air/car.

Preferred Qualifications:

• Experience in contract management.
• Experience with PO/procurement systems.
• Experience with healthcare compliance.
• Experience with vendor operations.
• MyBuy experience preferred.
• Previous client organization background preferred.

Interview Process: Two rounds. Panel – 45 minutes. Hiring Manager – 45 minutes.

About BEPC

BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.

Apply Now!

About BEPC

BEPC Inc., founded in 2007, is a 100% employee-owned company providing top-tier consulting and staffing solutions across industries like technology, engineering, manufacturing, and project management. At BEPC, we are driven by innovation and a commitment to excellence. We take pride in fostering a collaborative and innovative environment where our team members thrive. With competitive benefits, including medical, dental, vision, and life insurance, BEPC is dedicated to supporting our employees' personal and professional growth.