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User Operations Associate Jobs in California (NOW HIRING)

Product Operations

San Francisco, CA · On-site

$120K - $150K/yr

Known - Founding Product Operations * San Francisco, CA (in-person) * 120-150k + equity Known is a ... We are a product-led, user-obsessed company. You will work directly with the founders to maintain ...

... operations. · This role moves fast, expecting short delivery cycles (0→1 in 3-4 weeks), and ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

About the Role As Product Operations Lead, you'll own the day-to-day execution and scaling of Sieve ... Growth mindset: experience running or contributing to user acquisition, sourcing campaigns, or ...

About the Role As Product Operations Lead, you'll own the day-to-day execution and scaling of Sieve ... Growth mindset: experience running or contributing to user acquisition, sourcing campaigns, or ...

Supervise and mentor Product Operations Associates, ensuring effective performance, adherence to ... Author and issue product-specific knowledge articles and SOPs for end-user triaging Required ...

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User Operations Associate information

See California salary details

$11

$25

$52

How much do user operations associate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for user operations associate in California is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.90 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What are popular job titles related to User Operations Associate jobs in California? For User Operations Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching User Operations Associate jobs in California look for? The top searched job categories for User Operations Associate jobs in California are:
What cities in California are hiring for User Operations Associate jobs? Cities in California with the most User Operations Associate job openings:
Infographic showing various User Operations Associate job openings in California as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.

Financial Reporting and Accounting Operations Associate

Hyundai Capital

Irvine, CA

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago


Job description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.  We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for:

       Medical, dental, and vision plans with no-cost and low-cost options

       Annual employer HSA contribution

       401(k) matching and immediate vesting

       Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:

o   Associate / Sr. Associate: $350

o   Manager / Sr. Manager: $600

o   Director: $800

o   Executive Director: $900

o   VP or Above: $1,000

       100% employer-paid life and disability insurance

       No-cost health and wellbeing programs, including a gym benefit

       Six weeks of paid parental leave

       Paid Volunteer Time Off, plus a company donation to a charity of your choice

What to Expect

The Financial Reporting and Accounting Operations Associate supports recurring financial reporting, accounting operations, and control-related activities within the Accounting & Tax department. This role assists with preparation of financial statement disclosures, audit support, compliance-related reporting, and administration of assigned accounting operations processes. The position works closely with internal business partners and senior team members to help maintain accurate reporting, effective controls, and timely completion of department responsibilities.

What You Will Do

1.     Financial Reporting & Audit Support: Support quarterly and annual financial reporting activities, including preparation of footnote disclosures, statement of cash flow support schedules, tie-outs, and related documentation for U.S. GAAP and IFRS financial statements. Participate in quarterly reviews and annual audits by preparing requested support and responding to information requests from external auditors. Assist Compliance and Treasury with ad hoc regulatory and compliance reporting.

2.     Accounting Operations & Controls Support: Provide backup support for key accounting applications and related administrative activities, including routine user access reviews, vendor maintenance, and documentation updates that support internal control requirements. Assist with maintaining business continuity documentation and other assigned accounting operations processes.

3.     Policy, Procedure, & Review Coordination: Coordinate annual review activities for Accounting & Tax department policies and procedures in partnership with policy owners. Track updates, collect feedback, maintain supporting documentation, and assist with assigned reviews or testing activities related to departmental policies and controls.

4.     Corporate Card Program Administration: Administer day-to-day activities for the corporate card program, including processing new card requests, deactivations, account maintenance, credit limit changes, and periodic review activities in accordance with department policy.

What You Will Bring

       Minimum 2-4 years' related experience supporting financial reporting, accounting operations, reconciliations, and/or internal control processes.

       Experience supporting quarterly or annual reporting processes, audits, or compliance-related activities preferred.

       Public accounting experience and/or auto captive finance industry experience preferred.

       Experience with ERP systems and reporting tools such as Oracle, OBIEE, BlackLine, or similar platforms preferred.

       Bachelor's degree in Accounting, Finance, or related field

       Working knowledge of U.S. GAAP and IFRS and ability to research accounting issues and document conclusions with guidance from senior team members as needed.

       Demonstrated financial reporting and analytical skills, including preparation of supporting schedules, tie-outs, reconciliations, and variance analysis.

       Attention to detail and commitment to accuracy, data integrity, and effective internal controls.

       Ability to manage multiple deadlines and priorities in a structured reporting and close environment.

       Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint).

       Effective written and verbal communication skills including the ability to draft clear audit support, responses, procedures, and business correspondence.

       Self-motivated with the ability to manage assigned responsibilities and escalate issues appropriately.

       Strong interpersonal skills to work cross-functionally and with external auditors while demonstrating professionalism and discretion.

Work Environment

Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an at home and office environment.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.