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User Operations Associate Jobs in California (NOW HIRING)

Sieve, Inc

Product Operations Lead

San Francisco, CA · On-site

About the Role As Product Operations Lead, you'll own the day-to-day execution and scaling of Sieve ... Growth mindset: experience running or contributing to user acquisition, sourcing campaigns, or ...

Gallup

Senior User Researcher

San Francisco, CA · On-site

$120K - $135K/yr

Operational excellence: You independently lead initiatives from planning through synthesis ... associates' wellbeing. We also offer an estimated annual salary range of $120,000-$135,000 for this ...

Gallup

Senior User Researcher

San Francisco, CA

$120K - $135K/yr

Operational excellence: You independently lead initiatives from planning through synthesis ... associates' wellbeing. We also offer an estimated annual salary range of $120,000-$135,000 for this ...

LA Clippers

CRM Associate

Inglewood, CA · On-site

$30/hr

... Operations. As the CRM Associate, you will participate in projects both long and short term that ... Lead CRM training and user adoption initiatives, including onboarding, documentation, and best ...

Walmart

(USA) Director, UX Design

San Bruno, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

Alameda, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

Newark, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

Fremont, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

Hayward, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

San Francisco, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

Berkeley, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

Redwood City, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

South San Francisco, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Walmart

(USA) Director, UX Design

Union City, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

Valon

Product Operations Lead

San Francisco, CA · On-site

Design and evolve the core Product Operations frameworks that allow Valon to learn from production at scale, including user acceptance testing, data migration testing, etc. * Identify structural gaps ...

Walmart

(USA) Director, UX Design

Palo Alto, CA · On-site

$169K - $338K/yr

... operational excellence. About the team: Join Walmart's award-winning design team dedicated to ... part-time associates in Walmart and Sam's Club facilities. Programs range from high school ...

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User Operations Associate information

See California salary details

$11

$25

$52

How much do user operations associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for user operations associate in California is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.90 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What are popular job titles related to User Operations Associate jobs in California? For User Operations Associate jobs in California, the most frequently searched job titles are:
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What cities in California are hiring for User Operations Associate jobs? Cities in California with the most User Operations Associate job openings:
User Operations Associate jobs near you
Infographic showing various User Operations Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.
Product Operations Lead

Product Operations Lead

Sieve, Inc

San Francisco, CA • On-site

Full-time

Medical, Retirement

Re-posted yesterday

Job description

About Us
Sieve is the only AI research lab exclusively focused on video data. We combine exabyte-scale video infrastructure, novel video understanding techniques, and dozens of data sources to develop datasets that push the frontier of video modeling. Video makes up 80% of internet traffic and has become the enabling digital medium powering creativity, communication, gaming, AR/VR, and robotics. Sieve exists to solve the biggest bottleneck in growth of these applications: high-quality training data.
We've partnered with top AI labs and did $XXM last quarter alone, as a team of just 15 people. We also raised our Series A last year from Tier 1 firms such as Matrix Partners, Swift Ventures, Y Combinator, and AI Grant.
About the Role
As Product Operations Lead, you'll own the day-to-day execution and scaling of Sieve's data operations platform alongside vendor partnerships. This is a deeply operational and semi-technical role. You'll manage our human workforce, build and improve QA processes, handle people sourcing and onboarding, and drive product ops initiatives that make our platform more efficient. A major part of this role is growth: you'll run campaigns and experiments to expand the platform's user base, find new channels for sourcing, and drive adoption. This role is ideal for someone who is both a builder and an optimizer, someone who can get their hands dirty with tooling while also thinking strategically about how to scale a complex operational machine.
What You'll Do
  • Operate and scale Sieve's internal data ops platform, including workforce management, task assignment, and QA workflows
  • Drive platform and partnerships growth: run acquisition campaigns, test new sourcing channels, and grow the user base through creative and scalable strategies
  • Source, onboard, and manage a distributed human workforce for data annotation, curation, and quality review
  • Build and improve QA processes to ensure data output meets the standards required by frontier AI labs
  • Own product ops for the data platform. Work with engineering to ship tooling improvements, track operational metrics, and identify gaps
  • Create documentation, SOPs, and training materials for operational workflows

Requirements
  • Mixed technical and non-technical skillset, comfortable with data tooling, light scripting, and spreadsheet-level analysis
  • Strong organizational skills and attention to detail; able to manage multiple concurrent work streams
  • Growth mindset: experience running or contributing to user acquisition, sourcing campaigns, or platform growth efforts
  • Bachelor's degree in CS, STEM, or equivalent practical experience
  • In-person at our SF HQ

Nice to Have
  • Experience managing human-in-the-loop data operations or annotation pipelines
  • At least 1 year of engineering experience or strong technical fluency
  • Experience as an early hire at a startup or spearheading ops at an AI lab
  • Familiarity with data quality frameworks or ML data pipelines

Benefits
  • 401k + Full Health Insurance
  • Breakfast, Lunch, and Dinner covered and your choice of snacks
  • Ubers covered home

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