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User Operations Associate Jobs in California (NOW HIRING)

Known

Product Operations

San Francisco, CA · On-site

$120K - $150K/yr

Known - Founding Product Operations * San Francisco, CA (in-person) * 120-150k + equity Known is a ... We are a product-led, user-obsessed company. You will work directly with the founders to maintain ...

Adecco

UI/UX Design Engineer

Santa Clara, CA

$40 - $45/hr

... operations. · This role moves fast, expecting short delivery cycles (0→1 in 3-4 weeks), and ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Sieve, Inc.

Product Operations Lead

San Francisco, CA · On-site

About the Role As Product Operations Lead, you'll own the day-to-day execution and scaling of Sieve ... Growth mindset: experience running or contributing to user acquisition, sourcing campaigns, or ...

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How much do user operations associate jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for user operations associate in California is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.90 per hour, depending on experience, location, and employer.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What are popular job titles related to User Operations Associate jobs in California? For User Operations Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching User Operations Associate jobs in California look for? The top searched job categories for User Operations Associate jobs in California are:
What cities in California are hiring for User Operations Associate jobs? Cities in California with the most User Operations Associate job openings:
User Operations Associate jobs near you
Infographic showing various User Operations Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.

Sales Operations Associate

Modernize Home Services

Foster City, CA • On-site, Remote

$60K - $75K/yr

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

Company Overview

At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We're working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We're looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You'll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Job Category

Modernize Home Services is seeking a motivated and detail-oriented Sales Operations Associate to join our Revenue Operations team. This is an excellent opportunity for an early-career professional who has hands-on experience administering Salesforce and is interested in building a career in Sales Operations, Revenue Operations, or Business Operations.

In this role, you will support sales productivity, CRM administration, reporting, data integrity, and process optimization across our revenue organization. You'll work closely with Sales, Marketing, Account Management, and Leadership teams to ensure our systems, processes, and reporting support business growth.

Responsibilities

Salesforce Administration & CRM Management

  • Assist the Salesforce administration team by providing day-to-day support for the sales organization and helping maintain CRM processes and functionality.
  • Manage user setup, permissions, profiles, roles, and basic system configuration.
  • Create and maintain reports, dashboards, fields, page layouts, validation rules, and workflows.
  • Troubleshoot Salesforce issues and provide timely support to end users.
  • Maintain CRM data quality through audits, cleanup initiatives, and governance processes.

Sales Operations Support

  • Assist with sales forecasting, pipeline reporting, and KPI tracking.
  • Help document and improve sales processes and operational workflows.
  • Partner with sales leadership to identify opportunities to improve efficiency and effectiveness.

Reporting & Analytics

  • Build and maintain recurring reports and dashboards for sales and revenue leadership.
  • Analyze sales performance metrics and provide actionable insights.
  • Monitor data quality and reporting accuracy across key systems.
  • Support ad hoc analysis and operational projects as needed.

Cross-Functional Collaboration

  • Work closely with Marketing, Sales, Account Management, and Finance teams to align data and processes.
  • Assist with system integrations, process improvements, and technology initiatives.
  • Participate in operational projects that support company growth and scalability.

Requirements

  • 2+ years of professional experience in Sales Operations, Revenue Operations, Business Operations, CRM Administration, or related field.
  • Hands-on experience administering Salesforce (certification not required).
  • Strong proficiency with Excel.
  • Excellent attention to detail and commitment to data accuracy.
  • Strong analytical and problem-solving skills.
  • Effective written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred

  • Salesforce Administrator Certification (nice to have, not required).
  • Experience creating Salesforce reports and dashboards.
  • Experience using Tableau to analyze dashboards and reports.
  • Familiarity with sales processes, lead management, and pipeline reporting.
  • Experience with revenue technology tools such as Outreach, Attention, RevenueHero, or similar platforms.
  • Experience working in a SaaS, marketplace, lead-generation, or digital marketing environment.

What Makes You Successful

  • You enjoy solving problems and improving processes.
  • You are highly organized and detail oriented.
  • You are curious about data and business performance.
  • You take ownership and proactively identify opportunities for improvement.
  • You enjoy collaborating across teams and supporting business growth.
The expected salary range for this position is $60,000 USD to $75,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company's standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.
#LI-REMOTE

Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.

Please see QuinStreet's Employee Privacy Notice here.

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