ZipRecruiter

Log In

1

User Operations Associate Content Moderation Jobs in California

Hive

UI / UX Designer

San Francisco, CA · On-site

$60K - $100K/yr

Together, Hive's solutions are transforming content moderation, brand protection, sponsorship ... Please reach out if you are interested in joining the future of AI! UI / UX Designer Role You'll be ...

Hive

UI / UX Designer

San Francisco, CA · On-site +1

$60K - $100K/yr

Together, Hive's solutions are transforming content moderation, brand protection, sponsorship ... Please reach out if you are interested in joining the future of AI! UI / UX Designer Role You'll be ...

Amazon

Product Counsel

San Francisco, CA · On-site

... of the operation and growth of a global User Generated Content (UGC) service. You will use both ... You will report to one of our Associate General Counsel. You can work in San Francisco, CA. You ...

Kaizen Stackup

Litigation Associate

Los Angeles, CA · On-site

$310K - $390K/yr

A top 10 global law firm is seeking a Litigation Associate (2-4 years of experience) to join its ... Conduct legal analysis of content moderation, platform liability, and related issues across global ...

Apply Early

Kaizen Stackup

Litigation Associate

Los Angeles, CA · On-site

A top 10 global law firm is seeking a Litigation Associate (2-4 years of experience) to join its ... Conduct legal analysis of content moderation, platform liability, and related issues across global ...

KIWIBIT INC

User Experience & Community Lead

Irvine, CA · On-site

$65K - $85K/yr

... content, and onboarding flows. What You Bring - 5+ years of experience in customer support, user operations, or community management. - Proven experience managing or mentoring a small support or ...

KIWIBIT INC

User Experience & Community Lead

Irvine, CA · On-site

$65K - $85K/yr

... content, and onboarding flows. What You Bring - 5+ years of experience in customer support, user operations, or community management. - Proven experience managing or mentoring a small support or ...

Apply Early

Bee Talent Solutions

Trend Producer

Santa Monica, CA · On-site

Review and moderate submitted content in real time. * Engage in ongoing collaboration with Engineering, Moderation, and Product teams to communicate and resolve issues that arise during your shift.

next page

Showing results 1-20

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in California

User Operations Associate Content Moderation information

See California salary details

$29.6K

$111.6K

$162.3K

How much do user operations associate content moderation jobs pay per year?

As of Jul 2, 2026, the average yearly pay for user operations associate content moderation in California is $111,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $152,000.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in California? For User Operations Associate Content Moderation jobs in California, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in California look for? The top searched job categories for User Operations Associate Content Moderation jobs in California are:
What cities in California are hiring for User Operations Associate Content Moderation jobs? Cities in California with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Principal Machine Learning Engineer, Content Safety

Principal Machine Learning Engineer, Content Safety

Roblox

San Mateo, CA • On-site

Full-time

Posted 14 days ago

Job description

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators.
At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you'll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
Why Content Safety?
As a Principal Machine Learning Engineer for Content Safety, you will define the future of proactive moderation, driving immense social impact through cutting-edge, innovative ML solutions, focused on critical and ambiguous safety challenges.
You will set the 3-5 year technical strategy and architectural blueprint for how Roblox uses machine learning for content moderation. You will own the architectural and execution roadmap of massive-scale ML systems that mitigate violative UGC content before it impacts our community.
You will feel a deep sense of responsibility in proactively protecting our community thoughtfully and fairly, while balancing user freedom with platform civility. Your efforts will ensure Roblox remains one of the safest places on the internet for our broad community of over 100 million daily active users.
You will:
  • Define and Own the Technical Vision: Define and lead the multi-year technical vision, architectural strategy, and execution for machine learning solutions in Content Safety, ensuring these systems proactively and effectively detect and mitigate violative content at massive scale.
  • Strategic Stakeholder Partnership: Collaborate with executive-level Product, Data Science, Policy, and Operations leaders to define and prioritize the strategic machine learning roadmap, influencing product strategy and demonstrating the impact of ML on user trust and safety outcomes.
  • Lead Innovation: Oversee the adoption and safe deployment of innovative machine learning techniques (e.g., transfer-learning, self-supervised learning, quantization, LoRA, distillation).
  • Drive End-to-End Product Development: You will not just model; you will build. You will work cross-functionally to construct datasets from scratch where none exist, build auto-labeling pipelines, and ship solutions to solve novel technical problems.
  • Ship Code, Not Just Models: Expect to spend roughly 30-40% of your time on backend and integration work. You will be responsible for integrating your work into the production stack, leveraging modern AI coding tools (e.g., Cursor) to accelerate velocity and handle infrastructure complexity
You have:
  • 8+ years of experience designing, developing, and operating large-scale, high-impact machine learning systems in a production environment.
  • A proven track record of successfully setting the long-term technical direction for an entire ML domain, demonstrating the ability to take ambiguous problems from concept to scaled production impact.
  • Deep expertise in advanced ML architectures and techniques, including Computer Vision (CV) and/or Vision-Language Models (VLMs)
  • Expertise in architecting scalable, real-time ML inference services and robust data pipelines
  • Demonstrated success in leading and resolving high-stakes, cross-functional conflicts and technical disagreements, with an ability to build consensus among diverse stakeholders.
  • Exceptional product sense and strategic planning ability: able to translate platform safety requirements into an achievable, iterative technical roadmap.
You are:
  • A Visionary Architect: Capable of synthesizing complex business and safety goals into a clear, compelling, and actionable technical strategy.
  • A Pragmatic Builder: You are scrappy and impact-oriented. You view undefined data and messy systems as opportunities to build structure rather than blockers to progress.
  • Comfortable with Ambiguity: You thrive in undefined or open-ended problem spaces, providing structure, clarity, and decisive direction to your teams.
  • An Inspiring Leader: Passionate about developing the next generation of technical leaders, managers, and engineers.
  • An Executive Communicator: Highly effective at communicating complex technical concepts to both engineering teams and non-technical executive leadership.
  • Committed to Ethical AI: Dedicated to building ML systems that are fair, transparent, and operate with the utmost responsibility toward user safety and platform civility.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Annual Salary Range
$295,250-$345,040 USD
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.
For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Apply