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User Operations Associate Content Moderation Jobs in California

Tubi

Associate, Content Valuation

Los Angeles, CA · On-site +1

$59K - $85K/yr

Tubi is seeking a highly analytical and commercially minded Associate, Content Valuation to join ... Collaborate closely with FP&A, Data Science, and Business Operations to align valuation outputs ...

Accenture

Trust & Safety New Associate

Mountain View, CA · On-site

$33.60/hr

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging ... Serve as an advocate for the user community * Participate in process improvement initiatives that ...

Accenture

Trust & Safety New Associate

Mountain View, CA · On-site

$33.60/hr

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging ... Serve as an advocate for the user community * Participate in process improvement initiatives that ...

Roku

Systems Operations Associate

Santa Monica, CA · On-site

$99K/yr

... content with a core focus on optimal user experience and monetization. What is the role? The ... The Systems Operations Associate acts as the core liaison between business stakeholders and Roku ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in California

User Operations Associate Content Moderation information

See California salary details

$29.6K

$111.6K

$162.3K

How much do user operations associate content moderation jobs pay per year?

As of Sep 1, 2026, the average yearly pay for user operations associate content moderation in California is $111,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $152,000.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in California?

For User Operations Associate Content Moderation jobs in California, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in California look for?

The top searched job categories for User Operations Associate Content Moderation jobs in California are:

What cities in California are hiring for User Operations Associate Content Moderation jobs?

Cities in California with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in California as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $111,621 per year, or $53.7 per hour.

Safety Operations Lead

Thinking Machines Lab

San Francisco, CA • On-site

$190K - $300K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 3 days ago

Job description

About Thinking Machines
The mission of Thinking Machines is to build AI that extends human will and judgment. We are training frontier models with Inkling, developing Tinker to let people make models their own, and crafting interfaces that broaden human-AI communication. We believe the future worth building is human, and we're hiring people who want to build it.
About the Role
We're looking for a Safety Operations Lead who will focus on making our products safe by default while supporting fast product iteration and ambitious ideas.
You'll work closely with product engineers, security, researchers, and designers to bake safety and integrity into the way we design, build, and ship human-AI collaboration tools. Day to day, you'll be in the moderation queue while building the tooling and policy that make the next round of moderation faster and more accurate.
What You'll Do
  • Review flagged content, safety escalations, and account-level abuse signals daily. This is a standing responsibility, not a rotation: you'll triage cases, apply policy judgment, and take action (content flags, account review, bans/recovery) on an ongoing basis.
  • Use patterns from that casework to design and refine safety policy across the product stack, working with engineering, legal, safety research, and security stakeholders.
  • Build and maintain tooling and automation that make your own casework faster and more consistent: triage agents, ban/recovery workflows, abuse detection frameworks and templates.
  • Partner with product teams to embed safety into the product experience: model refusals, content flagging, account review, and safety protections, informed by what you're seeing in the queue.
  • Improve observability and detection for safety-relevant events (model safety trends, abuse patterns, malicious behavior in production), so the next round of cases surfaces faster and with better signal.
Skills and Qualifications
Minimum qualifications:
  • 7+ years in an operational trust & safety, content moderation, or fraud/abuse ops role with direct, recurring responsibility for a case queue.
  • Experience owning policy definition, operationalization, and enforcement end to end, evidenced by specific policies or enforcement programs you've built or run.
  • Direct case experience with at least one of: cybersecurity abuse, CBRN-relevant risk, youth safety, or prompt injection, in a production environment.
  • Working familiarity with model safety and abuse risk categories (jailbreaks, prompt injection, scaled abuse) and how to identify and mitigate them in a live product, evidenced by specific cases you've handled.
  • Practical experience using AI tools (Claude, Codex, or similar) to build or accelerate operational workflows, not just as a general user of these tools.

Preferred qualifications:
We encourage you to apply even if you don't meet all preferred qualifications.
  • Experience with safety and integrity operations specifically on AI-powered products or LLM APIs, and their unique abuse patterns.
  • Track record of turning recurring case patterns into reusable tooling, workflows, or process improvements, while still owning the underlying queue rather than handing it off once the interesting part is solved.
  • Experience training, onboarding, or setting the quality bar for other moderators or reviewers, showing you scale a team's output rather than just your own.
You'll Thrive in This Role if
  • You have thoughtful opinions about what safe, trustworthy, frictionless user experiences look like, and you test those opinions against real cases in the queue, not just in the abstract.
  • You can translate safety and technical constraints into clear product trade-offs and feature requirements, but you see that as something that grows out of daily casework, not a substitute for it.
  • You bias toward speed and learning, and you measure that bias by how much faster or better the queue runs this month, not by how many new risk categories you've personally discovered.
Logistics
  • Location: This role is based in San Francisco, California.
  • Compensation: Depending on background, skills and experience, the expected annual salary range for this position is $190,000 - $300,000.
  • Visa sponsorship: We sponsor visas. While we can't guarantee success for every candidate or role, if you're the right fit, we're committed to working through the visa process together.
  • Benefits: Thinking Machines offers generous health, dental, and vision benefits, unlimited PTO, paid parental leave, and relocation support as needed.
  • As set forth in Thinking Machines' Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Apply