... support content moderation, user protection, and platform safety * Monitoring regulatory ... Collaborating with legal, policy, product, operations, data protection, and engineering ...
... support content moderation, user protection, and platform safety * Monitoring regulatory ... Collaborating with legal, policy, product, operations, data protection, and engineering ...
... with user intent. * Assessing the effectiveness of content moderation systems in detecting unsafe outputs and documenting vulnerabilities, failure patterns, and potential misuse impacts.
... with user intent. * Assessing the effectiveness of content moderation systems in detecting unsafe outputs and documenting vulnerabilities, failure patterns, and potential misuse impacts.
OR · Hybrid
As a Marketing Operations Associate your primary objective will be to work with the commercial ... Test new promotional mechanics in the promotion engine and report on the end-to-end user journey.
New
OR · Hybrid
As a Marketing Operations Associate your primary objective will be to work with the commercial ... Test new promotional mechanics in the promotion engine and report on the end-to-end user journey.
New
UX Researcher III - AI Products
OR · Remote
The researcher will own studies from initial research question through study design, moderation ... operations and company reputation. Location : Remote - Pacific Time (West coast preferred) Role ...
New
Quick apply
UX Researcher III - AI Products
OR · Remote
The researcher will own studies from initial research question through study design, moderation ... operations and company reputation. Location : Remote - Pacific Time (West coast preferred) Role ...
New
Write and edit digital content where needed, applying UX writing, accessibility, SEO, and brand ... operations, UX/content design, or a related field * Experience supporting complex website redesigns ...
New
Write and edit digital content where needed, applying UX writing, accessibility, SEO, and brand ... operations, UX/content design, or a related field * Experience supporting complex website redesigns ...
New
The Content Operations Specialist - Digital Asset Management (DAM) supports the implementation ... Support DAM user onboarding and ongoing support, providing guidance on asset submission, tagging ...
The Content Operations Specialist - Digital Asset Management (DAM) supports the implementation ... Support DAM user onboarding and ongoing support, providing guidance on asset submission, tagging ...
Content Author
Beaverton, OR · On-site
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
Content Author
Beaverton, OR · On-site
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
Content Author
Beaverton, OR · On-site
$128K - $133K/yr
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
Content Author
Beaverton, OR · On-site
$128K - $133K/yr
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
Content Author
Beaverton, OR · On-site
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
Content Author
Beaverton, OR · On-site
Act as the content author and expert for all consumer and customer-facing websites, understanding the operation of the system and its dependencies. * Working with product owners, architects, UX ...
... operational functions. The role also oversees the QA process for datasets, manages project ... Assess the impact of content on user engagement and business goals. * Information Synthesis:
... operational functions. The role also oversees the QA process for datasets, manages project ... Assess the impact of content on user engagement and business goals. * Information Synthesis:
OR · On-site
Support moderation efforts to help maintain safe, inclusive, and welcoming digital spaces ... Source user-generated content, community stories, testimonials, and audience perspectives that can ...
OR · On-site
Support moderation efforts to help maintain safe, inclusive, and welcoming digital spaces ... Source user-generated content, community stories, testimonials, and audience perspectives that can ...
OR · On-site
Collaborate closely with engineering, data science, and content operations to define requirements ... Identify bottlenecks in catalog workflows through data analysis and direct user research with ...
OR · On-site
Collaborate closely with engineering, data science, and content operations to define requirements ... Identify bottlenecks in catalog workflows through data analysis and direct user research with ...
OR · On-site
$121K - $156K/yr
Platform trust & safety, content moderation systems, or recommender integrity (or related ... Information operations analysis or counter-influence strategy (e.g., IC, think tank, or allied ...
OR · On-site
$121K - $156K/yr
Platform trust & safety, content moderation systems, or recommender integrity (or related ... Information operations analysis or counter-influence strategy (e.g., IC, think tank, or allied ...
Content Strategy & UX Writing: Design clear microcopy, optimize knowledge articles, and improve ... Partner with IT, HR, and operations teams; translate business needs into user-centered designs ...
Content Strategy & UX Writing: Design clear microcopy, optimize knowledge articles, and improve ... Partner with IT, HR, and operations teams; translate business needs into user-centered designs ...
OR · On-site
Relay summarized user insights to internal Product Teams to inform the development cycle ... Active Moderation: Enforce community guidelines to maintain brand safety, reputation, and community ...
OR · On-site
... content understanding and metadata. We deliver ads in a manner that's thoughtful of our member ... Establish reliability, scalability, security, and operational standards for systems used across ...
Manufacturing Associate - Day Shift $17.50/hr
Roseburg, OR · On-site
$17.50/hr
... Ingram Content Group (ICG) is hiring Machine Operator to contribute to our Operations team in ... associates, we work toward constant improvement. The world is reading, and it is our goal to ...
Manufacturing Associate - Day Shift $17.50/hr
Roseburg, OR · On-site
$17.50/hr
... Ingram Content Group (ICG) is hiring Machine Operator to contribute to our Operations team in ... associates, we work toward constant improvement. The world is reading, and it is our goal to ...
... Ingram Content Group (ICG) is hiring Machine Operator to contribute to our Operations team in ... associates, we work toward constant improvement. The world is reading, and it is our goal to ...
Quick apply
... Ingram Content Group (ICG) is hiring Machine Operator to contribute to our Operations team in ... associates, we work toward constant improvement. The world is reading, and it is our goal to ...
OR · On-site
Identify and resolve content quality issues, broken links, outdated information, and user ... Cross-Functional Collaboration & Operational Excellence * Partner with Marketing, Product Marketing ...
User Operations Associate Content Moderation information
See Oregon salary details
$31.7K - $44.6K
4% of jobs
$44.6K - $57.6K
3% of jobs
$57.6K - $70.5K
18% of jobs
$70.9K is the 25th percentile. Wages below this are outliers.
$70.5K - $83.4K
9% of jobs
$83.4K - $96.4K
8% of jobs
$96.4K - $109.3K
3% of jobs
$109.3K - $122.2K
3% of jobs
The median wage is $127.1K / yr.
$122.2K - $135.1K
4% of jobs
$135.1K - $148.1K
3% of jobs
$148.1K - $161K
3% of jobs
$166.1K is the 75th percentile. Wages above this are outliers.
$161K - $173.9K
41% of jobs
$31.7K
$119.6K
$173.9K
How much do user operations associate content moderation jobs pay per year?
What is a User Operations Associate Content Moderation?
What does a user operations associate in content moderation do?
What is the difference between User Operations Associate Content Moderation vs User Support Specialist?
| Aspect | User Operations Associate Content Moderation | User Support Specialist |
|---|---|---|
| Primary Focus | Monitoring and moderating user-generated content to ensure community guidelines are followed | Assisting users with account issues, inquiries, and technical support |
| Skills & Credentials | Knowledge of content policies, communication skills, attention to detail | Customer service skills, technical troubleshooting, communication skills |
| Work Environment | Online platforms, moderation tools, often shift-based | Customer support centers, help desks, remote or in-office |
| Industry Usage | Social media, online communities, gaming platforms | Tech companies, SaaS platforms, online services |
While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.
What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?
What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

Other
Re-posted 10 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
The Digital Trust & Online Protection Professional will advise clients in developing, managing, and implementing policies, procedures, and strategies to ensure a safe, compliant, and trustworthy environment for our users. This individual will scale and mature digital trust and safety processes, including content compliance, user protection, and regulatory adherence across our platforms for our clients. Working closely with cross-functional stakeholders, this role will monitor regulatory changes, manage risks, and enhance our organization's approach to content safety, user trust, and online integrity.
Recruiting for this role ends on 12/31/3026.
Work you'll do
As a Senior Consultant, Strategy, Growth, and Transformation on the Deloitte Cyber team, you will be responsible for:
- Leading the development and execution of trust and safety compliance programs aligned to regulatory requirements and online safety practices
- Creating, refining, and enforcing policies, procedures, and training that support content moderation, user protection, and platform safety
- Monitoring regulatory developments, interpreting new requirements, and integrating updates into existing policies, procedures, and compliance activities
- Conducting risk assessments, identifying content and user safety risks, and leading incident response for trust and safety matters
- Collaborating with legal, policy, product, operations, data protection, and engineering stakeholders to implement solutions and improve program effectiveness
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data.
Qualifications
Required:
- Bachelor's degree in Law, Business, Information Security, Compliance, or Public Policy
- 5+ years of experience in trust and safety, compliance, content moderation, or online safety programs
- Experience developing or implementing trust and safety, compliance, or content moderation policies and procedures
- Experience conducting risk assessments or compliance reviews for digital platforms or online services
- Experience interpreting or applying regulatory requirements such as General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), or Digital Services Act (DSA)
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred:
- Master's degree in Law, Business, Information Security, Compliance, or Public Policy
- Certification such as Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), or Certified Information Systems Security Professional (CISSP)
- Experience with governance, risk, and compliance (GRC) programs, risk management, control testing, or compliance strategy
- Experience with data protection laws or online safety regulations such as GDPR, COPPA, Digital Services Act, or Online Safety Act
- Experience using trust and safety tools, content filtering tools, monitoring tools, or user protection technologies
- Experience supporting responses to regulatory inquiries or requests for information
For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
The Digital Trust & Online Protection Professional will advise clients in developing, managing, and implementing policies, procedures, and strategies to ensure a safe, compliant, and trustworthy environment for our users. This individual will scale and mature digital trust and safety processes, including content compliance, user protection, and regulatory adherence across our platforms for our clients. Working closely with cross-functional stakeholders, this role will monitor regulatory changes, manage risks, and enhance our organization's approach to content safety, user trust, and online integrity.
Recruiting for this role ends on 12/31/3026.
Work you'll do
As a Senior Consultant, Strategy, Growth, and Transformation on the Deloitte Cyber team, you will be responsible for:
- Leading the development and execution of trust and safety compliance programs aligned to regulatory requirements and online safety practices
- Creating, refining, and enforcing policies, procedures, and training that support content moderation, user protection, and platform safety
- Monitoring regulatory developments, interpreting new requirements, and integrating updates into existing policies, procedures, and compliance activities
- Conducting risk assessments, identifying content and user safety risks, and leading incident response for trust and safety matters
- Collaborating with legal, policy, product, operations, data protection, and engineering stakeholders to implement solutions and improve program effectiveness
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the integrity of access to data.
Qualifications
Required:
- Bachelor's degree in Law, Business, Information Security, Compliance, or Public Policy
- 5+ years of experience in trust and safety, compliance, content moderation, or online safety programs
- Experience developing or implementing trust and safety, compliance, or content moderation policies and procedures
- Experience conducting risk assessments or compliance reviews for digital platforms or online services
- Experience interpreting or applying regulatory requirements such as General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), or Digital Services Act (DSA)
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred:
- Master's degree in Law, Business, Information Security, Compliance, or Public Policy
- Certification such as Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM), or Certified Information Systems Security Professional (CISSP)
- Experience with governance, risk, and compliance (GRC) programs, risk management, control testing, or compliance strategy
- Experience with data protection laws or online safety regulations such as GDPR, COPPA, Digital Services Act, or Online Safety Act
- Experience using trust and safety tools, content filtering tools, monitoring tools, or user protection technologies
- Experience supporting responses to regulatory inquiries or requests for information
For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $105,400 to $207,800.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.