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User Operations Associate Jobs in Oregon (NOW HIRING)

Penn Interactive

Marketing Operations Associate

OR · On-site +1

As a Marketing Operations Associate your primary objective will be to work with the commercial ... Test new promotional mechanics in the promotion engine and report on the end-to-end user journey.

Adventist Health

Associate Informaticist

Portland, OR · On-site

... by user-data, and clinical performance of the system over time. Rounds with users on a regular ... Learn and masters clinical workflows and market operations (clinical and financial), learns ...

ShopMy

Associate, Product Support - Creator

OR · On-site +1

$17 - $22/hr

Document and maintain accurate records of product issues, recurring trends, and user feedback ... Bachelor's Degree or equivalent experience. * 1-2 years in customer support, product operations, or ...

Industrial Electric Manufacturing

Payroll Associate

OR · Remote

$75K - $95K/yr

Partner with HR Operations, Total Rewards, Talent Acquisition * Complete assigned configuration ... Hands-on system configuration, user support, testing, troubleshooting, and compliance. * Ability to ...

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User Operations Associate information

See Oregon salary details

$11

$27

$56

How much do user operations associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for user operations associate in Oregon is $27.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $32.02 per hour, depending on experience, location, and employer.

What does a user operations associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are the key skills and qualifications needed to thrive as a user operations associate?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.

What are some common challenges faced by user operations associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are popular job titles related to User Operations Associate jobs in Oregon?

For User Operations Associate jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching User Operations Associate jobs in Oregon look for?

The top searched job categories for User Operations Associate jobs in Oregon are:

User Operations Associate jobs near you
Infographic showing various User Operations Associate job openings in Oregon as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,716 per year, or $27.7 per hour.

Marketing Operations Associate

Penn Interactive

OR • On-site, Remote

Full-time

Posted 15 days ago

Job description

About the Role

On the Marketing team at theScore and PENN Interactive, our mission is to develop high-quality and sustainable data-driven marketing channels to improve retention, growth, and user adoption. As a Marketing Operations Associate your primary objective will be to work with the commercial marketing team to execute a wide array of promotional campaigns. Your goal will be to maximize customer experience and player retention through the delivery of personalized marketing and innovative promotional programs.

You will ensure promotional programs are compliant, understandable, and flawless. You will focus on operational excellence as you own the end-to-end execution of innovative marketing campaigns.The ideal candidate has strong communications skills, high attention to detail, knowledge of promotional execution, a passion for working cross-collaboratively with different teams, and an interest in online gaming.

About the Work

  •    Work as part of the marketing operations team to prepare, execute, and credit promotions and campaigns for all online gaming brands. 
       Assist with reports on campaign performance and distribute them to relevant internal stakeholders and/or external partners as appropriate. 
       Test new promotional mechanics in the promotion engine and report on the end-to-end user journey. 
       Coordinate asset creation and dissemination across design and marketing execution teams as it pertains to marketing campaigns. 
       Ability to learn and effectively utilize Marketing Technology tools, including JIRA and Back Office tools.
       Communicate with other departments around logistics and execution of marketing programs, including customer support, legal/compliance, and product. 
       Work with product and operations teams to facilitate in-app placement and surfacing of promotions.
       Contribute to the regulatory promotion approval process through development of terms & conditions documentation for all campaigns, and ensure all copy is aligned with state-level regulatory requirements.
       Perform competitive research on marketing programs, product capabilities, and industry landscape.
       Other duties as required. 

About You

  • Bachelor's degree (B.S./B.A.) in marketing, management, business administration, or related field, or equivalent work experience.
  • 1-2 years of experience in a digital marketing and/or online gaming operations role.
  • Capability to work cross-functionally, including virtual teams.
  • Strong verbal and written communication skills.
  • Strong attention to detail.
  • Ability to organize and prioritize tasks constantly.
  • Self-starter.
  • Passionate and knowledgeable about North American online gaming.
  • Competent in Microsoft Office and/or Google Suite.
  • Ability to work in a fast-paced environment.

What We Offer

  • Competitive compensation package.
  • Comprehensive Benefits package.
  • Fun, relaxed work environment.
  • Education and conference reimbursements.

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