User Operations Associate Content Moderation Jobs in Oregon

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology.

Come be a part of what's next. Our unique culture drives our approach to innovation, and our small, focused product teams empower individuals to make a big impact. We strongly believe that a diversity of experiences and backgrounds leads to a better environment for our employees and better products for our customers.

The Team The Content Platform Operations & Publishing (CPOP) team sits at the intersection of AI and machine learning, the consumer experience and the Netflix Studio. We are an integral part of making the Netflix experience feel personal and relevant by developing innovative approaches to how we promote, localize, and distribute our content. Our products impact both our members and the content creators, linguists, editors and executives who make our shows and films possible.

We are seeking a Product Manager with strong understanding of machine learning and expertise in AI innovation and technology to lead strategic initiatives that will transform our internal tools and content operations. In this role, you will: Drive the integration of state-of-the-art AI and machine learning models into our content platform and publishing tools enabling hyper-personalized and contextually relevant experiences for global audiences. Collaborate with cross-functional teams to develop intelligent systems that automate and optimize the creation of high-quality promotional assets, supporting our rapidly expanding content catalog.

Identify and implement novel AI-driven solutions to complex challenges in content distribution, asset management, and language experiences, ensuring our platform remains at the cutting edge of entertainment technology. Partner with researchers, engineers, and stakeholders to translate the latest advancements in AI into scalable, user-centric products that empower both Netflix members and our creative partners. If you thrive at the intersection of AI technology and entertainment, and are excited to shape the future of content operations through innovation, we'd love to hear from you.

Responsibilities include: Build strategic roadmaps, taking product concepts from idea through validation, shipping, measurement, and iteration. You will author strategy memos and presentations to represent your team's work to senior executives. Lead the incubation and system design of new Machine Learning or AI capabilities, from idea to production in partnership with applied researchers, data scientists, and engineers, and integrating these capabilities into our suite of tools.

Discover new needs that artists, creators and content executives have, distilling their needs into product roadmaps and delivering solutions that drive real business impact. Communicate your vision and strategy broadly throughout the organization, presenting technical and complex information to non-technical audiences. Use exceptional analytical and ML/AI evaluation skills and a rigorous, hypothesis-driven approach to inform priorities, build business cases, and measure impact.

What We're Looking For: While no candidate will check every box, we are looking for a Senior Product Manager with a proven track record of success. 7+ years of product management experience with a proven record of successfully launching impactful products or platforms in a B2B2C dynamic/focus Intermediate or advanced knowledge of Machine Learning techniques and evaluation best practices Ability to mobilize an entire organization toward a common goal and build strong relationships across functions and geographies. Previous experience in leading end-to-end products that incorporate Machine Learning and AI focused solutions, including experience launching AI-enabled products and perfecting/customizing underlying models.

Previous experience with the ML lifecycle (data collection and labeling, model evaluation, etc.). Applied experience using data to inform priorities and evaluate impact. Excellent written and verbal communication skills

Experience building products for creative teams, internal partners, or B2B enterprise clients. Experience with media supply chains, content management/ingestion or catalog/taxonomy tools a plus Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options.

To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $400,000.00 - $640,000.00. This compensation range will vary based on location

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.

Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here. Netflix is a unique culture and environment.

Learn more here. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.