ZipRecruiter

Log In

1

User Operations Associate Content Moderation Jobs in Oregon

SOLV Energy

ERP Operations Training Manager

Bend, OR

$102K - $128K/yr

Tailor content to specific roles and workflows to maximize relevance and effectiveness. * Partner ... Recommend enhancements to improve system utilization and user experience. * Maintain a repository ...

Nextdoor

OR

$25 - $34/hr

Partner with Neighborhood Operations on the projects involving Leads, Reviewers, and neighbors ... moderation and other internal tools. The community leaders play a large and critical role in Trust ...

PlayStation Global

OR · On-site

Support bulk uploads and metadata updates * Assist with content audits DAM Operations Support * Assist with daily DAM operations and system upkeep * Support user requests and basic troubleshooting

360training

Food and Beverage Senior Course Writer

... with new content suited for today's modem workforce. By offering these courses online, all ... One thing our associates get to experience is the ability to make an impact on day one of working ...

next page

Showing results 1-20

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Oregon

User Operations Associate Content Moderation information

See Oregon salary details

$31.7K

$119.6K

$173.9K

How much do user operations associate content moderation jobs pay per year?

As of Jun 29, 2026, the average yearly pay for user operations associate content moderation in Oregon is $119,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $162,800.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Oregon? For User Operations Associate Content Moderation jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Oregon look for? The top searched job categories for User Operations Associate Content Moderation jobs in Oregon are:
What cities in Oregon are hiring for User Operations Associate Content Moderation jobs? Cities in Oregon with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Oregon as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $119,581 per year, or $57.5 per hour.
Digital Product Manager, Ann Sacks

Digital Product Manager, Ann Sacks

KOHLER

Portland, OR

Other

Posted 10 days ago

Job description

Location: Onsite 4-Days (Mon-Thurs), Portland, OR 

Opportunity

Ann Sacks is a luxury tileand stone brand within Kohler Co., known for craftsmanship, materialinnovation, and curated design experiences. Ann Sacks is accelerating itseCommerce and digital experience capabilities to better serve designers,homeowners, and trade professionals.
We are seeking a DigitalProduct Manager to help shape and execute the Ann Sacks eCommerce anddigital roadmap, while running the day-to-day delivery cadence across ourAdobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations).


Under the direction of theDirector-Brand & Marketing, this role translates UX, technology, andcommercial priorities into a structured plan of work, maintains a high-qualitybacklog, coordinates releases, and ensures measurement frameworks supportconversion optimization and revenue growth. The position will engage in cross-functionalenterprise relationships (IT, Data/Analytics, Marketing, eCommerce,Sales/Trade) as well as agency/vendor partnerships and SEO.

Key Responsibilities 

1) eCommerce Roadmap Support & Product Planning

  • Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives.
  • Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans.
  • Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators).
  • Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance.

2) Backlog Ownership & Agile Delivery Cadence

  • Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives.
  • Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners.
  • Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches.
  • Identify risks and trade-offs, providing clear options and impact assessments to support decision-making.

3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce)

  • Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling.

CMS (AEM):

  • Content authoring workflows, landing pages, campaign pages, and storytelling experiences
  • Homepage, category pages, and inspiration content to support conversion and brand engagement

DAM:

  • High-quality imagery and asset governance to support product merchandising and visual storytelling
  • Metadata and tagging for improved asset discoverability and reuse

PIM:

  • Product data quality (dimensions, finishes, applications, pricing where applicable)
  • Enrichment workflows to support product detail pages (PDPs) and filtering
  • Syndication readiness across channels

eCommerce / Merchandising:

  • Product discovery (navigation, search, filtering)
  • PDP optimization (content, cross-sell, sample ordering flows)
  • Category merchandising and promotional capabilities

Analytics:

  • Measurement frameworks for conversion funnels, product performance, and content engagement
  • Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards.
  • Monitor platform health, site performance, and incident resolution.

4) Digital Tools & Commerce Enablement

  • Support implementation of tools that enhance eCommerce operations and customer experience, such as:
  • Product sampling workflows
  • Trade account experiences and pricing visibility
  • Lead generation and showroom appointment tools
  • Content and merchandising workflows
  • Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales).
  • Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness.
  • Ensure tools integrate seamlessly with existing systems and support measurable outcomes.

5) Measurement Enablement & Performance Insights

  • Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance).
  • Partner with Data & Analytics to ensure accurate event tracking and taxonomy.
  • Provide reporting and insights on:
  • Customer journeys and drop-off points
  • Product and category performance
  • Content effectiveness and merchandising impact
  • Support ongoing optimization efforts (CRO, SEO, and content strategy).

6) Change Adoption & Enablement

  • Develop release notes, user guides, and training materials for eCommerce and content teams.
  • Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools.
  • Establish feedback loops with users to continuously improve workflows and site performance.

Apply