ZipRecruiter

Log In

1

User Operations Associate Jobs in Minnesota (NOW HIRING)

Vets Hired

IT Operations PC Support Technician

Owatonna, MN · On-site

$21.75 - $29.75/hr

Provide end-user training and technical guidance on software and technology tools. * Respond to and ... Associate degree or technical diploma in Information Technology, Computer Science, or a related ...

Ecolab

Senior DevOps Engineer

Eagan, MN · On-site

$101K - $152K/yr

... UI applications, and integrations. * Partner with engineering teams to improve deployment ... of our associates and their families. Click here to see our benefits. If you are viewing this ...

Ecolab

Senior DevOps Engineer

Eagan, MN

$101K - $152K/yr

... UI applications, and integrations. * Partner with engineering teams to improve deployment ... of our associates and their families.Click here to see our benefits. If you are viewing this ...

Cambria

Salesforce Support Associate

Eden Prairie, MN · On-site

... Operations team. This is an entry-level role designed for someone who is passionate about learning ... User Support: Act as the first point of support contact for basic user inquiries, password resets ...

next page

Showing results 1-20

All JobsUser Operations Associate JobsUser Operations Associate Jobs in Minnesota

User Operations Associate information

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.
What are popular job titles related to User Operations Associate jobs in Minnesota? For User Operations Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching User Operations Associate jobs in Minnesota look for? The top searched job categories for User Operations Associate jobs in Minnesota are:
User Operations Associate jobs near you
Infographic showing various User Operations Associate job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
IT Operations PC Support Technician

IT Operations PC Support Technician

Vets Hired

Owatonna, MN • On-site

$21.75 - $29.75/hr

Full-time

Re-posted 7 days ago

Job description

Job Summary

The IT Operations PC Support Technician is responsible for providing technical support and assistance for computer hardware, software, network systems, and end-user technologies across the organization. This role ensures the reliability, security, and performance of IT infrastructure by troubleshooting technical issues, supporting workstation deployments, maintaining system documentation, and assisting users with technology-related needs. The position plays a key role in supporting daily business operations through effective technical support, system maintenance, and infrastructure management.

Essential Duties & Responsibilities
  • Provide technical support for desktop computers, laptops, software applications, and network-related issues.
  • Troubleshoot and resolve hardware, software, and connectivity problems for end users.
  • Install, configure, and deploy new computer systems, workstations, and peripheral devices.
  • Upgrade and maintain existing computer hardware and software systems.
  • Provide end-user training and technical guidance on software and technology tools.
  • Respond to and resolve IT support requests in a timely and professional manner.
  • Maintain and support technical infrastructure across multiple business units and locations.
  • Assist with system upgrades, software installations, and technology implementations.
  • Develop and maintain technical documentation, user guides, system configurations, and network diagrams.
  • Monitor and maintain software licensing records and IT asset inventories.
  • Support backup and disaster recovery processes to ensure business continuity.
  • Provide on-call support for critical technical and infrastructure issues as required.
  • Identify and recommend technology solutions that improve business operations and user productivity.
  • Ensure the security, integrity, and proper functioning of company systems and data.
  • Assist with infrastructure maintenance, troubleshooting, and continuous improvement initiatives.
Minimum Requirements / Skills
  • Associate degree or technical diploma in Information Technology, Computer Science, or a related field, or equivalent experience.
  • Knowledge of computer hardware, software applications, operating systems, and networking concepts.
  • Experience troubleshooting desktop, laptop, printer, and peripheral device issues.
  • Understanding of LAN communications and technical infrastructure support.
  • Strong problem-solving and analytical skills.
  • Ability to diagnose and resolve technical issues efficiently.
  • Strong customer service and communication skills.
  • Ability to create and maintain technical documentation.
  • Experience supporting end users in a professional environment.
  • Ability to work independently and manage multiple priorities.
Preferred Qualifications
  • Experience with enterprise IT environments and infrastructure support.
  • Knowledge of backup and recovery procedures.
  • Familiarity with system security practices and data protection.
  • Experience providing user training and technical documentation.
  • Previous experience with workstation deployment and technical support operations.