User Operations Associate Jobs in Minnesota (NOW HIRING)

We’re looking for a technically skilled and collaborative Sr. Systems Administrator, Operational Technology Systems to support and improve the critical systems that power electric utility operations. This role supports Operational Technology (OT) platforms including ADMS, OMS, SCADA, Advanced Systems, Mobile Field Client technologies, and OT/IT integrations such as IVR and AMI.

Working closely with Operations, Engineering, and Technology teams, this position helps ensure OT systems are reliable, secure, and aligned with business and operational goals. The role includes troubleshooting and supporting critical production systems, leading system upgrades and improvement initiatives, coordinating with vendors and stakeholders, and contributing to ongoing grid modernization and operational technology projects.

Compensation:

The anticipated hiring range is between $115,000 - 150,885. The final compensation offered is based on the selected candidate's qualifications, experience and skill level. In addition, this position is eligible for an annual bonus with a target payout of 8% based on company performance.

In this position, you will:

Production Support & System Analysis

• Provide Tier 2/3 support for critical OT systems to minimize downtime and operational impact
• Troubleshoot system issues, perform root cause analysis, and coordinate resolution with internal teams and vendors
• Monitor system health, conduct log analysis, and support recovery activities
• Perform patch management, change management, and ongoing system maintenance
• Build and maintain strong working relationships with software vendors and business stakeholders
• Participate in an on-call support rotation

System Upgrades, Modernization & Project Leadership

• Research, plan, test, and implement software patches and version upgrades
• Lead OT-related software upgrade and implementation projects while coordinating cross-functional teams and IT resources
• Coordinate testing activities, including user testing and user acceptance testing (UAT)
• Educate business stakeholders on OT platform capabilities such as ADMS and AMI
• Follow established change management methodologies and adoption frameworks
• Support quality assurance activities including requirements validation, test planning, and test case execution

Strategic Systems Support & Business Collaboration

• Develop expertise in OT business systems and recommend strategic technology improvements
• Support configuration updates and enhancements to resolve operational business issues
• Partner with business units to identify operational and process requirements
• Document business processes and support continuous improvement initiatives
• Stay informed on emerging technologies and utility industry best practices

Need to have:

• Associate degree in computer sciences or related field
• Seven or more years of hands-on OT / IT infrastructure work including systems like SCADA.
• Five or more years of experience with ADMS or OMS systems.
• Five or more years of direct user interaction experience.
• Current and valid driver’s license

OR

• Bachelor’s degree in computer sciences or related field
• Five or more years of hands-on OT / IT infrastructure work including systems like SCADA.
• Three or more years of experience with ADMS or OMS systems.
• Three or more years of direct user interaction experience
• Current and valid driver’s license

Pre-Employment Requirement: Employment is contingent upon successfully completing a pre-employment background check and drug screen

Based in Ramsey, Connexus Energy is Minnesota’s largest electric cooperative, providing electricity, renewable energy alternatives and related services to 150,000 residential and commercial members just north of the Twin Cities. We offer a collaborative work environment with challenging and rewarding work, which provides for professional development and work-life balance in a highly technical, stable and innovative industry. We give back to the communities we have served for more than 80 years by embracing opportunities to volunteer, donate and support economic development. Our talented and friendly staff focuses on achieving our mission of powering our members and communities toward a smarter energy future with a passionate focus on affordability, innovation, safety, and grid reliability.

Connexus Energy’s benefits package includes medical/dental/vision insurance, health savings account, flexible spending accounts, 401(k) plan with generous company matching and non-matching contributions and independent investment advisory services, accrued PTO, holiday pay, tuition reimbursement, recognition program, employee referral program, and employee activities. Company paid life insurance, short-term disability, and long-term disability is also provided.

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.