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Assistant Ticket Operations Associate Jobs (NOW HIRING)

Provide support during Rockets, Comets games and third-party events * Assist in the supervision of ... Maintain and develop ticket operations department policies and procedures as needed * Assist ticket ...

Provide excellent customer service to all existing and potential clients * Assist with all aspects of Ticket Operations and serve as a key representative of the Ticket Operations Department across ...

About this Opportunity Reporting to the Director of Ticket Operations, the Assistant Director of Ticket Operations (payroll title: Program Coordinator (NE S SEIU 925 Non Supv)) is responsible for ...

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

Identify opportunities to improve, streamline, and simplify ticket operations processes. * Assist with product training for the Consumer Services team and Sales Academy. * Provide support for special ...

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How much do assistant ticket operations associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for assistant ticket operations associate in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

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Infographic showing various Assistant Ticket Operations Associate job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Event Day Associate - Ticket Operations - 2026

cp87

Charlotte, NC

Full-time

Re-posted 28 days ago


Job description

Position:                                Ticket Operations Associate

Department:                          Ticket Operations

Status:                                   Game Day (Non-Exempt)


Primary Responsibilities

  • Help in all areas of the Event Day Ticket Operations from the beginning of the day to the end of the event for all events at Bank of America Stadium.  Shifts range from 3 to 12 hours on event days.
  • Assist in the event day operation of the Tepper Sports & Entertainment Ticket Office through:
    • Gate Manager: Assist Ticket Takers at the gates, answers questions for Ticket Takers and directs patrons if needed as an extension of the Main Ticket Office.
    • Will Call: Distribute Will Call properly and accurately to assure quality customer service.
    • Answering Phones: Assist with answering phones and customers’ questions
    • TicketMaster Sales: Learn to use the TicketMaster system for selling single game tickets.
    • Customer Service: Perform any customer service functions as needed.
    • Runners - as needed: May be needed to navigate around the stadium in order to perform duties
  • Develop an understanding for a very fast-paced Event Day Ticket Office.    
  • Other duties as assigned


Minimum Qualifications

  • Must be able to handle confidential, privileged, and/or sensitive information with carefully and with sensitivity
  • Must be detail-oriented and must be able to multi-task while managing time successfully
  • Must be adaptable to a fast-paced type environment.
  • Must be flexible to work evenings and/or weekends and all Tepper Sports & Entertainment events, including events held on weekends, nights, and holidays
  • Good organizational and communication skills
  • Works well under pressure while maintaining a positive attitude
  • Must be willing to accept and embrace tasks as they are assigned
  • Must be dependable, accountable, and trustworthy
  • Work well in team environment
  • Strong customer service skills
  • Courteous and professional
  • Must pass pre-employment screens


Essential Functions

  • Standing for extended periods of time
  • Sitting and working at desk on a computer
  • Walking throughout the stadium which may include stairs
  • Lift at least 30 pounds

Work Environment

  • This job operates mostly in an office environment and outside in a stadium facility at times which may include inclement weather conditions.