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Ticket Operations Assistant Jobs in Virginia (NOW HIRING)

Livenation

Ticket Seller - Jiffy Lube Live

Bristow, VA · On-site

Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... Daily operations on Ticketmaster host system for sales and other tasks. * Following opening and ...

DRG

Administrative Assistant

Hampton, VA · On-site

$17.50 - $23.50/hr

Provides essential administrative and clerical support to berthing and messing operations, ensuring ... Process maintenance ticket requests and service calls such as: * Receive, classify, and document ...

New

NerdsToGo

Operations & Growth Coordinator

Alexandria, VA · On-site

$65K - $80K/yr

This is not a traditional assistant role. This position is critical to maintaining structure ... Perform ticket triage to ensure proper categorization, prioritization, and assignment * Follow up ...

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Ticket Operations Assistant information

What are the key skills and qualifications needed to thrive as a Ticket Operations Assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a Ticket Operations Assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a Ticket Operations Assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Virginia? The most popular types of Ticket Operations jobs in Virginia are:
What are popular job titles related to Ticket Operations Assistant jobs in Virginia? For Ticket Operations Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Virginia look for? The top searched job categories for Ticket Operations Assistant jobs in Virginia are:
What cities in Virginia are hiring for Ticket Operations Assistant jobs? Cities in Virginia with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Virginia as of June 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution.

Athletic Ticket Office Student Assistant (Student Wage)

The University of Virginia

Charlottesville, VA • On-site

$13/hr

Part-time

Re-posted 29 days ago

University Of Virginia rating

7.9

Company rating: 7.9 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

205th of 614 rated colleges and universities

Job description

The University of Virginia is a highly competitive Division I program committed to academic and athletic excellence. The Department of Athletics at the University of Virginia is now accepting applications for the position of Student Ticketing Assistant (Student Wage) to support the Athletics Ticket Office.

The Student Ticketing Assistant will provide assistance to the Athletics Ticket Office with various tasks in-office and on gameday related to ticket sales, customer service, and gameday needs. The Student Ticketing Assistant will help ensure a seamless and enjoyable fan experience for those attending ticketed university events. The day-to-day schedule can be set according to the student's class schedule; a minimum of 10 - 20 hours a week is preferred.The Student Ticketing Assistant will abide and adhere to the highest confidentiality standards, as well as all NCAA, ACC, and University rules and regulations.

Roles/Responsibilities:

Ticket Office

  • Provide excellent customer service to patrons in person, on the phone, via email, etc.
  • Process phone and window sales during business hours.
  • Stay informed and up-to-date on all policy and events.
  • Provide administrative support/run errands, as needed.
  • Assist with the printing and organization of paper tickets.

Football and Basketball Gameday

  • Availability for pregame assistance for all Football games, select Basketball games.
  • Assist with crowd control, ticket seller support, and general gameday operations.
  • Assist with the scanning of digital and paper tickets.
  • Assist with the management of the designated student entrances.
  • Provide administrative support/run errands, as needed.

Requirements:

  • Excellent customer service skills and professional work habits.
  • Ability to work independently and take initiative.
  • Excellent oral and written communication skills.
  • Dependable and responsible.
  • Organized and able to multi-task.
  • Experience with Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to maintain confidentiality.
  • Some office experience is preferred.

Position Compensation: $13.00 Hourly

Please include a resume with your application. A cover letter is optional.

Expectations:

  • 10-20 hours per week between the hours of 8am - 5pm Monday - Friday and Gamedays (hours can be adjusted to fit school schedule, as needed)
  • Dress Code: Business casual (Khakis, polos, etc.)

Minimum Requirements:
Education: Current undergrad UVA student
Experience: Previous customer service experience is preferred.
Physical Demands:
This is primarily a sedentary job involving extensive use of desktop computers. The job does require standing for long periods of time on gamedays.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.

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About University of Virginia

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The University of Virginia is distinctive among institutions of higher education. Founded by Thomas Jefferson in 1819, the University sustains the ideal of developing, through education, leaders who are well-prepared to shape the future of the nation.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Charlottesville, VA, US

Year founded

1819

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