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Ticket Operations Assistant Jobs in Virginia (NOW HIRING)

Ticket Seller

Norfolk, VA · On-site

$19.60 - $32.84/hr

This role supports admissions, membership sales, guest engagement, and event operations while ... which you have applied to assist the hiring manager in screening applications for specific ...

The dispatcher will uses GFL proprietary software to enter ticket information and track ... assist with real-time problem resolution. * Service Optimization: Schedule services and adapt ...

The dispatcher will uses GFL proprietary software to enter ticket information and track ... assist with real-time problem resolution. * Service Optimization: Schedule services and adapt ...

This is not a traditional assistant role. This position is critical to maintaining structure ... Perform ticket triage to ensure proper categorization, prioritization, and assignment * Follow up ...

Responsibilities What You'll Be Doing: * Assist with dispatching units and schedule projects on a ... Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) Qualifications What You'll ...

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Ticket Operations Assistant information

What are the key skills and qualifications needed to thrive as a Ticket Operations Assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a Ticket Operations Assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a Ticket Operations Assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Virginia? The most popular types of Ticket Operations jobs in Virginia are:
What are popular job titles related to Ticket Operations Assistant jobs in Virginia? For Ticket Operations Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Virginia look for? The top searched job categories for Ticket Operations Assistant jobs in Virginia are:
What cities in Virginia are hiring for Ticket Operations Assistant jobs? Cities in Virginia with the most Ticket Operations Assistant job openings:
Ticket Seller/Event Assistant

Ticket Seller/Event Assistant

Liberty University

Lynchburg, VA • On-site

Part-time

Medical, Retirement

Re-posted 10 days ago


Liberty University rating

8.0

Company rating: 8.0 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

162nd of 553 rated colleges and universities


Job description

Working independently and exercising good judgment and discretion, the Ticket Seller/Event Assistant position will work events for NCAA Division 1 athletics as well as University events including but not limited to concerts, theatre, and club sports. Duties may include set-up and tear down, selling via the box office, scanning/taking tickets, gate operations, and other duties as described.
Essential Functions and Responsibilities
1. Extensive customer contact via verbal and written communication.
2. Process ticket orders using ticket software and equipment along with cash handling and settlement.
3. Event set-up and breakdown of assigned events.
4. Ticket taking/scanning at both indoor and outdoor events.
5. Office errands and needs for the department.
6. Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
7. Works effectively as a team member, embracing and fostering LU's mission.
Qualifications, Credentials, and Competencies
Minimum Qualifications:
1. Must be able to perform well under stress and maintain a positive attitude.
2. Must be able to stand for hours at a time at both indoor and outdoor events.
3. Availability including nights, weekends, and university breaks.
Preferred Qualifications:
1. Cash handling and/or sales, customer service via in-person and over the phone.
Time Type
Part time
Location
Onsite
Pay Range
Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure.
The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.
$0.00 - $0.00
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

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