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Ticket Operations Assistant Jobs in Virginia (NOW HIRING)

Knox Systems

SecDevOps Engineer (Jr.)

Arlington, VA · On-site

$90 - $110/hr

... Identity Operations * Assist in monitoring Zero Trust Network Access tools (Zscaler ZPA / PRA ... M) ticket creation, tracking remediation deadlines across the platform. * Draft and submit ...

Service Experts

Sales Operations Coordinator I

Salem, VA · On-site

... assist customer in completing financing forms. Ensure completed financing forms are sent to the ... Creates the quote ticket (Q-Ticket) in STARS to document customer information for the Residential ...

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Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Virginia?

The most popular types of Ticket Operations jobs in Virginia are:

What are popular job titles related to Ticket Operations Assistant jobs in Virginia?

For Ticket Operations Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Virginia look for?

The top searched job categories for Ticket Operations Assistant jobs in Virginia are:

What cities in Virginia are hiring for Ticket Operations Assistant jobs?

Cities in Virginia with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Virginia as of June 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution.

Customer Service/Front Desk (Park Host)

The Adventure Park

Virginia Beach, VA • On-site

$14 - $15/hr

Temporary

Re-posted 21 days ago

Job description

NOW HIRING
Park Hosts are the front lines and first impressions when it comes to the sales and service of our park. Your primary responsibility is to ensure that guests are greeted with a smile, and that all guests continue to experience an exceptional level of customer service and support throughout their entire visit. This position is supervised by the Park Operations Assistant Manager and Park Manager.
About Us
The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com.
Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more.
Responsibilities
  • Provide our guests with an amazing experience!
  • Greet and check in guests. Provide general Park information and directions
  • Complete ticket sales, reservation reschedules, and account credits according to the Park policies
  • Work on-site with group and birthday party organizers to provide assistance to groups and birthday parties with advance reservations
  • Retail sales and inventory management
  • Guest management in the event of a weather closure
  • Complete assigned opening and closing procedures
  • Assist in Park event set up and coordination as needed
  • Upkeep and general cleanliness of retail area, ticket sales area, bathrooms and other customer and staff areas
  • Harnessing and de-harnessing guests
  • Conducting inventory of customer equipment
  • General park duties, including mulching, cleaning, trash runs, harness processing, and water station refills, with other duties or tasks as assigned
  • May be cross-trained for shifts in our new Owl Creek Landing attraction.

Qualifications
  • Possess a friendly disposition and professional demeanor at all times
  • Strong communication skills and a kind, patient approach to working with people
  • Reliable with a strong work ethic and personal integrity
  • Attention to detail
  • A PASSION FOR WORKING OUTDOORS AND THE ABLIITY TO HANDLE ALL WEATHER CONDITIONS
  • Able to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performance
  • Candidates with background/experience in one or more of the following areas are preferred: travel/tourism, service industry, customer service, retail, hospitality
  • Candidates must be at least 18 years old, able to lift 30 lbs.

Schedule
  • This is an hourly position. Available positions can be seasonal and part-time, depending on operational needs and candidate availability.
  • Candidates should have a flexible schedule with both weekday and weekend availability.
  • There is a mandatory orientation session and training period required for all candidates. This time is paid at your hourly rate. The session for the spring will be held at the end of February.

Pay Range
While the exact pay offered reflects a candidate's qualifications and experience, Park Hosts are paid at a rate starting at $14 per hour.
Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier status, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law. Employment decisions will be based on merit, qualifications, and abilities.

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