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Ticket Operations Assistant Jobs in Virginia (NOW HIRING)

Knox Systems

SecDevOps Engineer (Jr.)

Arlington, VA · On-site

... Identity Operations * Assist in monitoring Zero Trust Network Access tools (Zscaler ZPA / PRA ... M) ticket creation, tracking remediation deadlines across the platform. * Draft and submit ...

Transaction Network Services

NOC Supervisor

Reston, VA · On-site

$110K - $117K/yr

Supervise and support NOC technicians and engineers across shifts * Assist with staff scheduling ... Maintain standards for ticket documentation and communication Monitoring & Network Operations

New

Tnsi

NOC Supervisor

Reston, VA · On-site

$110K - $117K/yr

Supervise and support NOC technicians and engineers across shifts * Assist with staff scheduling ... Maintain standards for ticket documentation and communication Monitoring & Network Operations

TNS Inc.

NOC Supervisor

Reston, VA · On-site

$110K - $117K/yr

Supervise and support NOC technicians and engineers across shifts * Assist with staff scheduling ... Maintain standards for ticket documentation and communication Monitoring & Network Operations

New

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Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Virginia?

The most popular types of Ticket Operations jobs in Virginia are:

What are popular job titles related to Ticket Operations Assistant jobs in Virginia?

For Ticket Operations Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Virginia look for?

The top searched job categories for Ticket Operations Assistant jobs in Virginia are:

What cities in Virginia are hiring for Ticket Operations Assistant jobs?

Cities in Virginia with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Virginia as of June 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution.

Operations Associate - Greenbrier Mall

Chesapeake, VA • On-site

JCPenney
Apparel Manufacturing • 10K+ employees
Learn more about JCPenneyexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 691 frontline employees who took The Breakroom Quiz

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
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  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
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  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
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  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
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  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
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  • Backroom standards: You keep the stockroom safe, clean, and organized .
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  • Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
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  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
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  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.

Core Competencies & Accomplisments:
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  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
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  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
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  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
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  • Work experience- 1-2 years retail experience

At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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