$51.75 - $70.75/hr
Senior Scrum Master - DevOps & Quality Assurance ID: 1624 Location: McLean, VA More about this job ... Track velocity and open/closed ticket metrics; produce weekly and quarterly reports. * Coordinate ...
$51.75 - $70.75/hr
Senior Scrum Master - DevOps & Quality Assurance ID: 1624 Location: McLean, VA More about this job ... Track velocity and open/closed ticket metrics; produce weekly and quarterly reports. * Coordinate ...
Senior Program Manager - Manufacturing Operations Location : Tempe, AZ or Remote Division ... ticket management processes including receiving, resolution monitoring, and ensuring customer ...
Senior Program Manager - Manufacturing Operations Location : Tempe, AZ or Remote Division ... ticket management processes including receiving, resolution monitoring, and ensuring customer ...
Senior Program Manager - Manufacturing Operations Location: Tempe, AZ or Remote Division ... ticket management processes including receiving, resolution monitoring, and ensuring customer ...
Senior Program Manager - Manufacturing Operations Location: Tempe, AZ or Remote Division ... ticket management processes including receiving, resolution monitoring, and ensuring customer ...
Warrenton, VA · On-site
$86K - $138K/yr
Responsibilities Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
Warrenton, VA · On-site
$86K - $138K/yr
Responsibilities Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
$86K - $138K/yr
Responsibilities Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
$86K - $138K/yr
Responsibilities Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
Warrenton, VA · On-site
$86K - $138K/yr
Responsibilities Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
Warrenton, VA · On-site
$86K - $138K/yr
Responsibilities Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
$184K - $216K/yr
They're not just a ticket to close. They're a person with a goal, and how this moment goes is how they know Mission Lane is on their side. The Senior Director of Servicing Operations makes sure these ...
Quick apply
$184K - $216K/yr
They're not just a ticket to close. They're a person with a goal, and how this moment goes is how they know Mission Lane is on their side. The Senior Director of Servicing Operations makes sure these ...
Mclean, VA · On-site
$51.75 - $70.75/hr
Senior Scrum Master - DevOps & Quality Assurance About the Role: Facilitate Agile processes for the ... Track velocity and open/closed ticket metrics; produce weekly and quarterly reports. * Coordinate ...
Mclean, VA · On-site
$51.75 - $70.75/hr
Senior Scrum Master - DevOps & Quality Assurance About the Role: Facilitate Agile processes for the ... Track velocity and open/closed ticket metrics; produce weekly and quarterly reports. * Coordinate ...
Mclean, VA · On-site
$83K - $109K/yr
The Senior Workday Analyst is responsible for leading day-to-day Workday operations, ensuring data ... paced, ticket-based environment with competing priorities and deadlines. - Proven ability to ...
Mclean, VA · On-site
$83K - $109K/yr
The Senior Workday Analyst is responsible for leading day-to-day Workday operations, ensuring data ... paced, ticket-based environment with competing priorities and deadlines. - Proven ability to ...
$86K - $117K/yr
This is not a ticket queue role. You are the senior IT practitioner in the building -- the person ... operational discipline. What You Will Own * Revolutional's internal IT environment: endpoints ...
New
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$86K - $117K/yr
This is not a ticket queue role. You are the senior IT practitioner in the building -- the person ... operational discipline. What You Will Own * Revolutional's internal IT environment: endpoints ...
New
Many senior project managers and business analysts are subject matter experts in their respective ... Monitor and enforce ticket lifecycle compliance * Provide oversight and guidance to personnel ...
Many senior project managers and business analysts are subject matter experts in their respective ... Monitor and enforce ticket lifecycle compliance * Provide oversight and guidance to personnel ...
Many senior project managers and business analysts are subject matter experts in their respective ... Monitor and enforce ticket lifecycle compliance * Provide oversight and guidance to personnel ...
Many senior project managers and business analysts are subject matter experts in their respective ... Monitor and enforce ticket lifecycle compliance * Provide oversight and guidance to personnel ...
Many senior project managers and business analysts are subject matter experts in their respective ... Monitor and enforce ticket lifecycle compliance * Provide oversight and guidance to personnel ...
Many senior project managers and business analysts are subject matter experts in their respective ... Monitor and enforce ticket lifecycle compliance * Provide oversight and guidance to personnel ...
Warrenton, VA · On-site
$86K - $138K/yr
About The Role Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
Warrenton, VA · On-site
$86K - $138K/yr
About The Role Peraton is seeking to hire a Senior SOC Operations Analyst position with its ... Perform quality assurance of service desk actions and Remedy ticket submissions. Monitor, respond ...
Herndon, VA · On-site
$154K - $194K/yr
The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... Monitor metrics, ticket trends, backlog, staffing coverage, service risks, and SLA performance to ...
Herndon, VA · On-site
$154K - $194K/yr
The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... Monitor metrics, ticket trends, backlog, staffing coverage, service risks, and SLA performance to ...
Arlington, VA · On-site
$150K - $151K/yr
Senior Information Technology Project Manager (ITSD Manager) Location: DMV (Fully On-site) PRISM is ... Direct Call Center operations and ticket resolution workflows in accordance with established SLAs.
Arlington, VA · On-site
$150K - $151K/yr
Senior Information Technology Project Manager (ITSD Manager) Location: DMV (Fully On-site) PRISM is ... Direct Call Center operations and ticket resolution workflows in accordance with established SLAs.
They are seeking a Senior Cloud Operations Manager to lead Operations & Maintenance service ... ticket routing, escalation, and backlog hygiene. • Define and manage tiered support models across ...
They are seeking a Senior Cloud Operations Manager to lead Operations & Maintenance service ... ticket routing, escalation, and backlog hygiene. • Define and manage tiered support models across ...
... operations, and driving consultation conversions, memberships, and patient retention. A Senior ... Increasing average ticket value * Membership enrollments * Cherry financing conversions * Retail ...
Quick apply
... operations, and driving consultation conversions, memberships, and patient retention. A Senior ... Increasing average ticket value * Membership enrollments * Cherry financing conversions * Retail ...
The HR Operations Senior Specialist owns the programs, governance structures, and reporting ... Track and report on key metrics including ticket volumes, SLA adherence, audit findings, and ...
Quick apply
The HR Operations Senior Specialist owns the programs, governance structures, and reporting ... Track and report on key metrics including ticket volumes, SLA adherence, audit findings, and ...
The HR Operations Senior Specialist owns the programs, governance structures, and reporting ... Track and report on key metrics including ticket volumes, SLA adherence, audit findings, and ...
The HR Operations Senior Specialist owns the programs, governance structures, and reporting ... Track and report on key metrics including ticket volumes, SLA adherence, audit findings, and ...
| Aspect | Senior Ticket Operations | Ticketing Coordinator |
|---|---|---|
| Credentials | Experience in ticketing systems, industry certifications often preferred | Similar experience, often entry to mid-level certifications |
| Work Environment | Oversees ticketing processes, manages teams, strategic planning | Handles ticket sales, customer service, and event setup |
| Industry Usage | Used in large venues, sports teams, and event organizations | Common in event venues, theaters, and sports arenas |
Senior Ticket Operations roles focus on managing ticketing strategies, overseeing teams, and ensuring smooth operations at a higher level. Ticketing Coordinators handle day-to-day ticket sales, customer interactions, and event setup. While both roles require ticketing system knowledge, Senior Ticket Operations positions involve more leadership and strategic planning, whereas Ticketing Coordinators focus on operational execution.
$51.75 - $70.75/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Senior Scrum Master - DevOps & Quality Assurance
About the Role: Facilitate Agile processes for the DevOps & QA team, tracking metrics and removing impediments across CI/CD and testing initiatives.
Responsibilities:
Qualifications:
Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran's organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays.
Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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11 - 50 Employees
Marlton, NJ, US
2005
