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Senior Ticket Operations Jobs in Virginia (NOW HIRING)

Senior Workday Analyst

Mclean, VA · On-site

$83K - $109K/yr

The Senior Workday Analyst is responsible for leading day-to-day Workday operations, ensuring data ... paced, ticket-based environment with competing priorities and deadlines. - Proven ability to ...

Ensure ticket escalation processes are developed, monitored, and improved as necessary. Required ... Experience briefing senior leaders or customers Work environment / program context This role ...

New

Operations Manager

Herndon, VA · On-site

$154K - $194K/yr

The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... Monitor metrics, ticket trends, backlog, staffing coverage, service risks, and SLA performance to ...

Senior Support Desk Lead

Reston, VA · On-site

$90K - $110K/yr

The Senior Support Desk Lead manages front-line support operations for users and stakeholders. You ... Key Responsibilities: - Lead day-to-day support desk operations, analyst coordination, ticket ...

Senior Support Desk Lead

Reston, VA · On-site

$90K - $110K/yr

The Senior Support Desk Lead manages front-line support operations for users and stakeholders. You ... Key Responsibilities: - Lead day-to-day support desk operations, analyst coordination, ticket ...

Senior Support Desk Lead

Reston, VA · On-site

$90K - $110K/yr

The Senior Support Desk Lead manages front-line support operations for users and stakeholders. You ... Key Responsibilities: - Lead day-to-day support desk operations, analyst coordination, ticket ...

Showing results 21-40

Senior Ticket Operations information

What is the difference between Senior Ticket Operations vs Ticketing Coordinator?

AspectSenior Ticket OperationsTicketing Coordinator
CredentialsExperience in ticketing systems, industry certifications often preferredSimilar experience, often entry to mid-level certifications
Work EnvironmentOversees ticketing processes, manages teams, strategic planningHandles ticket sales, customer service, and event setup
Industry UsageUsed in large venues, sports teams, and event organizationsCommon in event venues, theaters, and sports arenas

Senior Ticket Operations roles focus on managing ticketing strategies, overseeing teams, and ensuring smooth operations at a higher level. Ticketing Coordinators handle day-to-day ticket sales, customer interactions, and event setup. While both roles require ticketing system knowledge, Senior Ticket Operations positions involve more leadership and strategic planning, whereas Ticketing Coordinators focus on operational execution.

What are the most commonly searched types of Ticket Operations jobs in Virginia?

The most popular types of Ticket Operations jobs in Virginia are:

What are popular job titles related to Senior Ticket Operations jobs in Virginia?

For Senior Ticket Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Senior Ticket Operations jobs in Virginia look for?

The top searched job categories for Senior Ticket Operations jobs in Virginia are:

What cities in Virginia are hiring for Senior Ticket Operations jobs?

Cities in Virginia with the most Senior Ticket Operations job openings:

Senior Scrum Master - DevOps & Quality Assurance

Data Intelligence LLC

Mclean, VA • On-site

$120 - $150/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Senior Scrum Master — DevOps & Quality Assurance

About the Role: Facilitate Agile processes for the DevOps & QA team, tracking metrics and removing impediments across CI/CD and testing initiatives.

Responsibilities:
  • Lead sprint planning, daily/weekly scrums, retrospectives, and backlog grooming using Jira.
  • Track velocity and open/closed ticket metrics; produce weekly and quarterly reports.
  • Coordinate task assignment with the SME and Product Owner; remove impediments.
Qualifications:
  • 10+ years of experience in software/R&D environments; Certified Scrum Master (CSM) required.
  • Familiarity with DevOps/QA workflows and Agile best practices.
  • Self-driven; strong facilitation and communication skills.
  • Maintain required clearance.

Data Intelligence, DI is an established small business that has supported the critical missions of our government clients since 2005. We provide full life cycle system development, systems engineering, cybersecurity, and supporting analytical and logistics support to C4ISR and other complex systems. We are an equal opportunity employer that offers competitive salaries, comprehensive benefits, a team-oriented environment, and opportunities for advancement. Our excellent employee retention record reflects our employee focus. We work with Veteran’s organization to proactively hire those who have served our country. We offer medical, dental and vision insurance, 401k, PTO and 11 paid holidays.

Data Intelligence is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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