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Ticket Operations Assistant Jobs in Connecticut (NOW HIRING)

Serve as a first point of contact for IT support, with prompt triage, resolution, and ticket ... * Assist with IT and cybersecurity incident response activities, coordinating with Security ...

Serve as a first point of contact for IT support, with prompt triage, resolution, and ticket ... * Assist with IT and cybersecurity incident response activities, coordinating with Security ...

Provide training support for daily operations, to guarantee every shift is set up to deliver the ... ticket growth. Analyze results, coach consistent selling behaviors and create action plans to ...

Provide training support for daily operations, to guarantee every shift is set up to deliver the ... ticket growth. Analyze results, coach consistent selling behaviors and create action plans to ...

Provide training support for daily operations, to guarantee every shift is set up to deliver the ... ticket growth. Analyze results, coach consistent selling behaviors and create action plans to ...

... operations support the customer's mission to provide IT services to DoS users enterprise wide ... Additionally, you will log, manage and resolve all incidents and service requests in the Ticket ...

... operations support the customer's mission to provide IT services to DoS users enterprise wide ... Additionally, you will log, manage and resolve all incidents and service requests in the Ticket ...

... operations support the customer's mission to provide IT services to DoS users enterprise wide ... Additionally, you will log, manage and resolve all incidents and service requests in the Ticket ...

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Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Connecticut?

The most popular types of Ticket Operations jobs in Connecticut are:

What are popular job titles related to Ticket Operations Assistant jobs in Connecticut?

For Ticket Operations Assistant jobs in Connecticut, the most frequently searched job titles are:

What cities in Connecticut are hiring for Ticket Operations Assistant jobs?

Cities in Connecticut with the most Ticket Operations Assistant job openings:

Infographic showing various Ticket Operations Assistant job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Operations Labor (Event Set up)

Alliance Exposition Services LLC

Manchester, CT • On-site

Part-time

Re-posted 25 days ago


Job description

JOB TITLE: Event Set UpALLIANCE BACKGROUND:

Alliance has branded themselves as the Hotel Show Pros. Our Operations, Account Management, and ES team understand the needs of show management and their exhibitor’s allowing personnel with key responsibilities to perform their job responsibilities from remote locations. Alliance mastered working remotely long before others in the industry and their employees are readily available. Our focus is to provide services with personalized attention to smaller events with a consistent team that understands their needs. Our mission is to redefine live events for the next generation. With our experienced operations personnel, account managers and exhibitor services managers, our insights will assist to drive new business opportunities.

Event Set Up Team Members are responsible for set-up and teardown of events as well as cleaning and maintaining banquet functions as directed by the on-site manager.

Essential Duties & Responsibilities:
  • Unloading equipment from trucks and setting up venues for events, including chairs and building stages.
  • Working as ushers and ensuring that seating arrangements adhere to fire code regulations.
  • Working under the instructions of an Event Manager.
  • Ensuring the event hall is clean and organized.
  • Adhering to event safety standards.
  • Ensuring excellent levels of customer service.
  • Undertaking security duties.
  • Assuming the role of Ticket Taker and welcoming guests.
  • Setting up lighting and sound equipment.
  • Working at a concession stand and serving food and drinks.
  • Dispensing useful information to eventgoers.
  • Inspecting equipment for damage after use and checking it against an inventory list.
  • Packing up equipment when the event is completed.
  • Education & Experience:
  • Outstanding organizational skills.
  • Diligence and attention to detail.
  • Exceptional interpersonal skills and a friendly demeanor.
  • Excellent written and verbal communication.
  • Physical stamina and high energy levels.
  • Good problemsolving skills.
  • Ability to perform under stress.
  • Excellent multitasking ability.
  • Conflict management skills.
  • Alliance Commitment to Diversity:

    Alliance is committed to diversity and inclusion which is helping us connect with one another and be a great place to work. All qualified applicants will be considered for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other characteristics protected by federal, state or local laws.