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Ticket Operations Assistant Jobs in New York (NOW HIRING)

The UFL

VP, Ticket Sales & Service

White Plains, NY · On-site

$175 - $200/hr

As VP, Ticket Sales & Service, you will serve as a key member of the ticketing team, responsible ... Assist in training and motivating the sales, service and operations staff at the team level.

Pfizer, Inc.

Executive Operations Assistant

New York, NY · On-site

$35.93 - $63/hr

... , Executive Assistant to the CEO, and the Sr. Director, Executive Operations, as well as ... Support executive reward tickets program coordination and ticket distribution * Support executive ...

Pfizer

Executive Operations Assistant

New York, NY · Hybrid

$35.93 - $63/hr

... , Executive Assistant to the CEO, and the Sr. Director, Executive Operations, as well as ... Support executive reward tickets program coordination and ticket distribution * Support executive ...

Livenation

LN Concerts, Ticketing Coordinator

New York, NY · On-site

$19.75 - $25.25/hr

THE JOB Live Nation Concerts is seeking a Ticketing Coordinator to support the ticket operations ... policies. * Assist with daily financial reconciliation activities, reporting processes, and ...

AEG

VIP Will Call Assistant

Brooklyn, NY · On-site

$16.50/hr

SUMMARY The VIP Will Call Assistant is responsible for delivering outstanding customer service to ... Coordinate with ticket operations team to troubleshoot issues (e.g. reprinted tickets, confirmation ...

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Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in New York?

The most popular types of Ticket Operations jobs in New York are:

What are popular job titles related to Ticket Operations Assistant jobs in New York?

For Ticket Operations Assistant jobs in New York, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in New York look for?

The top searched job categories for Ticket Operations Assistant jobs in New York are:

What cities in New York are hiring for Ticket Operations Assistant jobs?

Cities in New York with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Coordinator- St. John's University

Learfield

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Learfield rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

7th of 52 rated marketing agency

Job description

Founded in 2011 on the people principles of Character, Capacity and Commitment, Learfield Amplify represents over 70 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Learfield Amplify remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.
As the exclusive outbound arm for the University, the sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University with outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community.
Learfield Amplify is actively seeking a Operations Coordinator. The goal of this role is to facilitate the school's outreach and revenue generation to maximize and help the University grow in attendance and revenue while assisting in the day-to-day operations of the ticket office. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!

Duties & Responsibilities:

  • Sales/Retention

    • Conduct outbound sales efforts to prospective fans regarding season tickets and group packages.

    • Maintain accurate, timely account information within CRM and ticketing systems.

    • Assist with inbound inquiries and fan correspondence as needed.

    • Retain a portfolio of season ticket holders through proactive outreach and personalized service

    • Track account activity, renewal status, and customer feedback in CRM systems to inform outreach and improve retention efforts.

    • Collaborate with the Ticketing and Marketing departments to enhance the overall season ticket holder experience.

  • Ticket Operations

    • Assist with managing ticketing system, ensuring accurate event builds, pricing, seating maps, and inventory

  • Other

    • Assist the Digital Marketing team with data consolidation and lead generation

    • Provide support on game day by coordinating group experiences and assisting customers with ticket purchases and service resolutions.

    • Assist with scheduling and coordination for game day interns.

    • Other duties and responsibilities as assigned.

Minimum Qualifications:

  • 1+ years of relevant sales or marketing experience in the sports/sponsorship landscape

  • Attention to detail

  • Ability to work in a fast-paced environment

  • Knowledge of sports industry

  • Excellent communication skills

  • Team player

  • Able to handle multiple projects with varying deadlines

  • Ability to think strategically, creatively, and proactively

  • Strong analytical skills and proficiency with PowerPoint, Adobe Photoshop/Illustrator, Excel,

  • Experience with Paciolan, Salesforce, and Marketing Automation (preferred but not necessary)

Preferred Qualifications:

  • Bachelor's degree or equivalent work experience in applicable field

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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