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Ticket Operations Assistant Jobs in Rochester, NY

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

... ticket - ensuring issues are resolved efficiently, customer satisfaction stays high, and our operational runbooks keep improving along the way. What You'll Do: * Assist customers via email, phone ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

... ticket -- ensuring issues are resolved efficiently, customer satisfaction stays high, and our operational runbooks keep improving along the way. What You'll Do: * Assist customers via email, phone ...

Lot 54

Sous Chef

Rochester, NY · On-site

$25/hr

We take pride in quality ingredients, scratch cooking, efficient ticket times, and building a ... Inventory & Food Prep Control: Assist with ordering, receiving, inventory counts, food cost ...

Chuck E. Cheese

Assistant Restaurant Manager

Rochester, NY · On-site

$18.38 - $20.42/hr

Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean ... We have rigorous health and sanitation standards, and our operational procedures are designed to ...

Chuck E. Cheese

Assistant Restaurant Manager

Rochester, NY · On-site

$18.38 - $20.42/hr

Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean ... We have rigorous health and sanitation standards, and our operational procedures are designed to ...

MCC

Flexo Press Assistant - 3rd Shift

Rochester, NY · On-site

$22.59/hr

... operations in preparation for changeover activities (changing from one label job to another ... Ability to read and understand a job ticket. * Ability to read a ruler and understand measurements ...

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Ticket Operations Assistant information

See Rochester, NY salary details

$10

$19

$30

How much do ticket operations assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ticket operations assistant in Rochester, NY is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Rochester, NY? The most popular types of Ticket Operations jobs in Rochester, NY are:
What are popular job titles related to Ticket Operations Assistant jobs in Rochester, NY? For Ticket Operations Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Rochester, NY look for? The top searched job categories for Ticket Operations Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Ticket Operations Assistant jobs? Cities near Rochester, NY with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Movie Theater Ticket/Concessions sales associate

ROCHESTER THEATRE MANAGEMENT

Fairport, NY • On-site

$16/hr

Part-time

Posted 5 days ago

Job description

Benefits:
  • Free food & snacks
  • Employee discounts
  • Flexible schedule

Benefits/Perks
  • Competitive wages
  • Career Growth Opportunities
  • Fun and Energetic Environment
  • Ongoing training
 
Job Summary
We are seeking a friendly and hard-working Ticket/Concessions sales associate to join our team! As a Cashier, you will ring up sales, take payments, and issue receipts. You will provide excellent customer service by ensuring all transactions run smoothly. The ideal candidate will have previous experience in customer service and knowledge of cash register operation.  
Responsibilities 
  • Greet each customer with a smile and actively assist while they are purchasing tickets and concession items
  • Work the register to ring up sales and complete transactions
  • Collect payments by cash and credit card
  • Maintain a solid knowledge of product inventory to assist customers with their selections
  • Clean movie theaters, lobby and bathrooms in between movie showtimes.

Qualifications
  • Ability to read, count, write, and communicate clearly and effectively
  • Understanding of sales techniques and best practices in customer service
  • Willingness to work well in a team environment
  • Ability to quickly and accurately work a register
  • Willingness to work a flexible schedule