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Ticket Operations Assistant Jobs in Rochester, NY

SSA Group

Guest Experience Associate

Rochester, NY · On-site

$14.50 - $17.75/hr

Guest Services Manager and Assistant Guest Services Manager. Responsibilities * Perform the steps ... Drive ticket packages and membership growth through daily goals. * Maintain compliance with cash ...

ComTec Solutions

Director, IT Services

Rochester, NY · On-site

$125K - $165K/yr

Director, Operations & Finance DIRECT REPORTS: Information Technology Group ESSENTIAL FUNCTIONS ... Monitors and maintains ticket & task queues to make sure customer response times are minimal, and ...

ssagroup

Guest Experience Associate

Rochester, NY · On-site

$14.50 - $17.75/hr

Guest Services Manager and Assistant Guest Services Manager. Responsibilities * Perform the steps ... Drive ticket packages and membership growth through daily goals. * Maintain compliance with cash ...

ComTec Solutions

Director, IT Services

Rochester, NY · On-site

Director, Operations & Finance DIRECT REPORTS: Information Technology Group ESSENTIAL FUNCTIONS ... Monitors and maintains ticket & task queues to make sure customer response times are minimal, and ...

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Ticket Operations Assistant information

See Rochester, NY salary details

$10

$19

$30

How much do ticket operations assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ticket operations assistant in Rochester, NY is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Rochester, NY? The most popular types of Ticket Operations jobs in Rochester, NY are:
What are popular job titles related to Ticket Operations Assistant jobs in Rochester, NY? For Ticket Operations Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Assistant jobs in Rochester, NY look for? The top searched job categories for Ticket Operations Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Ticket Operations Assistant jobs? Cities near Rochester, NY with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Price Rite - Front End Lead Clerk - Full Time (PRRC) Salary Range $18.00 - $26.00/hr

Price Rite

Rochester, NY • On-site

$18 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Job Description
Job Title: Front End Lead Clerk/ Full Time
Department: Operations
Reports To: Store Manager/ Assistant Store Manager/ Front End Manager
At Price Rite, our purpose is "to care deeply about people, helping them to eat well and be happy"! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.
On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver outstanding shopping experience to our customers.
To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:
  • Safety
  • Friendliness
  • Presentation
  • Efficiency

Working at Price Rite is more than a job or career; it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve, and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.
Job Summary:
The Full-Time Front-End Lead Clerk is accountable to the Front-End Manager and manages the
performance of all aspects of Front-End Operations, including cash management, bookkeeping,
front-end service, and payroll. Manage recruiting functions and coordinates all orientations and
Team Member training. Coordinates community and store event programs throughout the
store.
Minimum Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:
  • Read, write and speak English
  • Understand and follow direction given
  • Perform the job while standing; able to bend, reach and stoop
  • Work a flexible schedule consisting of daytime, evening and weekends
  • Possess a satisfactory cash record (less than 2 errors over the last 12 months)

Essential Job Functions:
Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:
  • Accountable for cash office controls such as safe counts, reconciliation of cashier tills, preparation of deposits, generate various computer reports, prepare and order coin, gift cards, etc.
  • Organize, clean and maintain cash office, front-end work stations.
  • Supervise, train and develop team members.
  • Provide backup for Front End Manager Coverage - schedule writing, disciplinary actions, etc.
  • Communicate to all levels of management.
  • Adhere to all front-end procedures, policies and practices.
  • Travel to others stores as needed.
  • Provide exceptional customer service.
  • Achieve company standards of the Price Rite Way...
  • Proper use of store security systems and keys per company policies.

Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.
Benefits Overview
Perks and Benefits
• Competitive Wages
• 401k Savings Program
• Flexible work schedules
• Tuition Reimbursement
• Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays
• Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts
• Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts
• Paid opportunities to participate in community events
• Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events
• Team Member Referral Bonus
• Ongoing training and career preparation
• Medical, Prescription, Dental, and Vision Insurance Benefits
• Company Paid Life Insurance with optional supplemental, spouse, and child coverage
• Short Term and Long-Term Disability and AD&D

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