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Ticket Operations Manager Jobs in New York (NOW HIRING)

Jackpot

Operations Associate (Part-Time)

New York, NY · On-site

$19/hr

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Brooklyn, NY

Jackpot

Operations Associate (Part-Time)

New York, NY · On-site

$19/hr

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Brooklyn, NY

Jackpot

Operations Associate (Part-Time)

New York, NY

$19/hr

We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Brooklyn, NY

Socket.dev

VP, Ticket Sales & Service

Manhattan, NY · On-site

$175 - $200/hr

Actively participate in the leadership development and management of eight Directors, Ticket Sales & Service at the team level. * Assist in training and motivating the sales, service and operations ...

The UFL

VP, Ticket Sales & Service

White Plains, NY · On-site

$175 - $200/hr

... and management of eight Directors, Ticket Sales & Service at the team level. Assist in training and motivating the sales, service and operations staff at the team level. Accountability for a ...

Tap Room

Restaurant Operations Manager

Massapequa, NY · On-site

$68K - $72K/yr

... Managers to join our team. We are seeking hands-on, guest-facing restaurant leaders who are ... Support kitchen operations, including line readiness, ticket times, prep standards, food quality ...

Smartly

Event Operations Manager, (Contract)

New York, NY · Hybrid

$50 - $65/hr

Design and maintain registration flows, ticket structures, and intricate system configurations ... operations, marketing operations, or commercial event production. * Hands-on expertise managing ...

Giftogram

AI Operations Manager

Whippany, NJ · On-site

Want ownership and visibility across an entire organization, not a ticket queue or a sprint backlog ... CRM/GTM tools (HubSpot experience is a plus) * 1-3 years of experience in an operational ...

Giftogram

AI Operations Manager

Whippany, NJ · On-site

$70K - $90K/yr

Want ownership and visibility across an entire organization, not a ticket queue or a sprint backlog ... CRM/GTM tools (HubSpot experience is a plus) * 1-3 years of experience in an operational ...

Brilla Schools

2026-27 Operations Manager

New York, NY · On-site

The Operations Manager also works with the Director of Operations to manage the Operations Team. As ... ticket monitoring, and basic troubleshooting * Collaborates with other school leaders, teachers ...

New

Brilla Schools

2026-27 Operations Manager

New York, NY · On-site

The Operations Manager also works with the Director of Operations to manage the Operations Team. As ... ticket monitoring, and basic troubleshooting * Collaborates with other school leaders, teachers ...

New

Tuff Shed

Operations Manager - Fairfield

Fairfield, NJ · On-site

$78K - $81K/yr

Working directly with the Operations employees * Manages the logistics including shipping ... Proven experience in successful business-to-consumer sales in large ticket products * Proven ...

Smartly

Event Operations Manager, (Contract)

New York, NY · Hybrid

$50 - $65/hr

Design and maintain registration flows, ticket structures, and intricate system configurations ... managing modern event registration systems and tech stacks. * A strong operational mindset with ...

Tap Room

Restaurant Operations Manager

Massapequa, NY · On-site

$68K - $72K/yr

... Managers to join our team. We are seeking hands-on, guest-facing restaurant leaders who are ... Support kitchen operations, including line readiness, ticket times, prep standards, food quality ...

Smartly

Event Operations Manager, (Contract)

New York, NY · On-site

$50 - $65/hr

Design and maintain registration flows, ticket structures, and intricate system configurations ... managing modern event registration systems and tech stacks. * A strong operational mindset with ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in New York

Ticket Operations Manager information

See New York salary details

$33.9K

$69.4K

$129.6K

How much do ticket operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for ticket operations manager in New York is $69,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in New York? The most popular types of Ticket Operations jobs in New York are:
What are popular job titles related to Ticket Operations Manager jobs in New York? For Ticket Operations Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in New York look for? The top searched job categories for Ticket Operations Manager jobs in New York are:
What cities in New York are hiring for Ticket Operations Manager jobs? Cities in New York with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in New York as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,423 per year, or $33.4 per hour.

Operations Associate (Part-Time)

Jackpot

New York, NY • On-site

$19/hr

Part-time

Retirement

Re-posted 8 days ago

Job description

ABOUT JACKPOT
At Jackpot., our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment.

Internally, we've fostered a culture built on our core values - Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry.
THE ROLE
At Jackpot, our Operations team is vital to our success. We're seeking a dedicated and passionate Part-Time Operations Associate to support our lottery ticket operations. Reporting to the Operations Manager, this position is based on-site in Brooklyn, NY. If you're eager to grow your career in operations, excited about contributing to a start-up, and looking to play a key role in the growth of a new business, this is the perfect opportunity for you!

Schedule: Hours are flexible and based on business needs. Saturday and Sunday availability is required. 
WHAT YOU'LL DO

  • Accurately and efficiently process customer orders to ensure a smooth and organized experience.
  • Follow opening and closing procedures for assigned work area.
  • Maintain all location equipment, ensuring it remains in good working condition.
  • Troubleshoot basic technical issues.
  • Promptly escalate any issues, concerns, or feedback to the on-duty supervisor.
  • Adhere to established operating procedures to maintain quality and consistency.
  • If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean.
  • Assist with special projects as required.

WHAT WE'RE LOOKING FOR

  • A minimum of a High School degree or equivalent.
  • Must be 18 years or older.
  • The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays.
  • A passion for learning new processes and technologies.
  • Experience in fast-paced environments.
  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting.

WHAT'S IN IT FOR YOU?

  • Hourly Pay Rate: $19
  • 401(k)
  • Sick Time
  • Dedication to Lifelong Learning through our Monthly Speaker Series
  • Monthly cultural and social events
  • A values-driven team culture built through intentional hiring, fostering collaboration and alignment.

Jackpot is an Equal Opportunity Employer committed to providing a safe and inclusive workplace free from discrimination and harassment. We foster a diverse environment where all employees can thrive, feel valued, and contribute to making a positive impact together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law.

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