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Ticket Operations Manager Jobs in Webster, NY (NOW HIRING)

Tuff Shed

Operations Manager

Victor, NY · On-site

$80K - $85K/yr

Working directly with the Operations employees * Manages the logistics including shipping ... Proven experience in successful business-to-consumer sales in large ticket products * Proven ...

Just Solutions

IT Service Delivery Manager

Fairport, NY · Hybrid

$60K - $80K/yr

Strong understanding of help desk and field service operations, including ticket flow, dispatching, and escalation management * Experience managing client expectations and handling escalations in a ...

ELS

Platform Operations Analyst

Rochester, NY · On-site

$101K/yr

Work with the project manager to ensure that all identified tasks are accurately represented within ... Monitor support ticket queue, triage, and respond to users in a timely manner. * Work with vendors ...

Just Solutions

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

You will manage ticket flow, balance workloads, and coordinate schedules to ensure smooth operations. When client concerns arise, you'll act as an escalation point, guiding issues to resolution and ...

Texas Roadhouse

Kitchen Manager

Henrietta, NY · On-site

$5.2K/mo

... operations and be responsible for purchasing, receiving, preparing, and presenting all food ... Directing productivity to monitor and maintain efficient and effective food item ticket times

Texas Roadhouse

Kitchen Manager

Rochester, NY · On-site

$5.2K/mo

... operations and be responsible for purchasing, receiving, preparing, and presenting all food ... Directing productivity to monitor and maintain efficient and effective food item ticket times

Texas Roadhouse

Kitchen Manager

Rochester, NY · On-site

$5.2K/mo

... operations and be responsible for purchasing, receiving, preparing, and presenting all food ... Directing productivity to monitor and maintain efficient and effective food item ticket times

Just Solutions, Inc.

IT Service Coordinator

Fairport, NY · On-site

$60K - $80K/yr

You will manage ticket flow, balance workloads, and coordinate schedules to ensure smooth operations. When client concerns arise, you'll act as an escalation point, guiding issues to resolution and ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

Leverage a growing library of operational runbooks to help solve problems and identify ... You stay organized and manage your time well across a busy ticket queue * You're comfortable ...

Chick'n Out

FOH Manager

Rochester, NY · On-site

$15 - $25/hr

Chick'n Out -- Front of House Leadership Role Summary The FOH Shift Lead supports daily operations ... Monitor ticket times and coordinate with BOH for smooth service * Enforce uniform, hygiene, and ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Webster, NY

Ticket Operations Manager information

See Webster, NY salary details

$28.5K

$58.3K

$108.8K

How much do ticket operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for ticket operations manager in Webster, NY is $58,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $71,200.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Webster, NY?

The most popular types of Ticket Operations jobs in Webster, NY are:

What are popular job titles related to Ticket Operations Manager jobs in Webster, NY?

For Ticket Operations Manager jobs in Webster, NY, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Webster, NY look for?

The top searched job categories for Ticket Operations Manager jobs in Webster, NY are:

What cities near Webster, NY are hiring for Ticket Operations Manager jobs?

Cities near Webster, NY with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Webster, NY as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,264 per year, or $28 per hour.

Operations Manager

Victor, NY • On-site

Tuff Shed
Construction • 1 - 5K employees

8.4

Company rating: 8.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Paid breaks

Learn more about Tuff Shedexternal

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

"BUILD" YOUR CAREER AT TUFF SHED!
Tuff Shed is recruiting for anexperienced and highly motivated Operations Manager to contribute to the success of our Rochester Factory Store.
This position offers the opportunity to make a real impact to the Store and the Company.
Check out what "A Day in the Life" looks like for our Operations role: https://youtu.be/TMaGa3tvH_w
ABOUT TUFF SHED Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, and hold multiple U.S. Patents.
DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL TUFF SHED OPERATIONS MANAGER?
Production & Installation Management
  • Working directly with the Operations employees
  • Manages the logistics including shipping, receiving, PACK, and communication to the cross docks
  • Under the direction of the DM, recruiting, hiring, training, and supervising the performance of the operations teams
  • Following the direction of the DM, supervise Installation function, reviewing sales orders to ensure financial and logistical criteria have been satisfactorily met
  • Oversee daily planning/scheduling of the Operations team's manpower and materials
  • Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work to be performed as required to satisfy the customer and fix the Tuff Shed product(s)
  • Assisting the DM with daily, weekly, and monthly corporate document submittals
  • Operates the Factory efficiently and effectively in order to produce the assigned and expected profitably
  • Maintain appropriate staffing levels to maximize production and maintain labor costs as budgeted
  • Under the direction of the DM and in conjunction with the Production Manager and/or the Production Foreman, performing fabricator employees' performance evaluations, as required; also, preparing and conducting fabricator employees' disciplinary actions and making recommendations to the DM regarding counseling, warnings and/or terminations
  • Ensures that building quality, communication, and customer experience are in alignment with the Company expectations and its impact on the Tuff Shed brand
  • Manages the Company's Warranty Program and ensures that it is followed, and any required repairs are conducted in a timely manner

Safety
  • Performing daily safety walk-through inspections of the Shop area and the Yard
  • Implements and carries out the Company's Safety Programs and ensures compliance to DOT regulations, including the management of all associated records
  • Preparing, scheduling, and leading store safety meetings, trainings and work-related injury investigations as required by OSHA guidelines and Tuff Shed Safety Department.
  • Ensure tools and equipment are secured, inventoried and maintained, and meet safety requirements

Inventory/Materials
  • Performing monthly cycle counts and ongoing inventory management
  • Certifies the Store's inventory is accurate by conducting monthly physical inventory counts
  • Makes sure that all material is ordered in a timely manner, meeting production schedules while minimizing inventory costs
  • Effectively negotiate and develop relationships with local suppliers to ensure that materials are purchased at or below standard cost

Subcontractor/Installer Relationship
  • Recruits and onboards subcontractors to surpass 35% of the store's revenue budget
  • Inspects the quality of work being performed by subcontractors to ensure Tuff Shed finished product quality expectations are met or surpassed

SKILLS & EXPERIENCE
  • Experience working in a fast-paced, high volume production environment, preferred
  • Proven experience in successful business-to-consumer sales in large ticket products
  • Proven leadership and relationship building skills, including experience managing employees and resolving employee relations issues
  • DOT, OSHA, and employment law knowledge highly preferred
  • Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
  • Ability to solve complex business problems using sound logic and good judgment
  • Ability to read, write and understand instructions given orally, in writing and in diagram form.
  • Ability to prepare written correspondence and reports which create a professional image for Tuff Shed
  • Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers and the general public
  • Ability to use mathematical, accounting and financial tools as they apply to Tuff Shed business

WHAT'S IN IT FOR YOU?
An opportunity to join a successful company and be part of the growth of the team! We offer competitive salary and benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan.
  • Participation in Store Bonus Program
  • Comprehensive training and mentorship to grow your skills and ensure your success
  • On Demand access to your pay

NEXT STEPS
  • 1. Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com.
    2. Interested? We encourage you to submit your resume for consideration
    3. As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five minute survey: https://assess.predictiveindex.com/Xbxkm

Tuff Shed is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, genetic information or any other status protected by law or regulation.
MGT2021
Tuff Shed is an equal opportunity employer. Employees and applicants for employment will not be discriminated against on the basis of race, color, religion, national origin, hair texture, hair type, hair length, or a protective hairstyle that is commonly or associated with race, ancestry, religion, creed, physical or mental disability, marital status, civil union partner status, protected medical conditions, gender, gender identity, gender expression, sexual orientation, age, genetic information, or any other characteristic, activity or basis protected by applicable federal, state or local law or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran.

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