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Ticket Operations Internship Jobs (NOW HIRING)

Saginaw Spirit

Internships

Saginaw, MI · On-site

$13.50 - $17.75/hr

Saginaw Spirit Ticketing and Merchandise Internship * Assists with the day-to-day ticketing and merchandising operations, including online, window, and phone ticket orders * Saginaw Spirit Hockey ...

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Ticket Operations Internship information

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How much do ticket operations internship jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for ticket operations internship in the United States is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Ticket Operations Internship vs Ticketing Coordinator?

AspectTicket Operations InternshipTicketing Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer coursework in hospitality or businessHigh school diploma; experience in ticketing or customer service preferred
Work EnvironmentInternship setting, often in event venues or sports arenasFull-time role in ticketing offices, event venues, or sports teams
Employer & Industry UsageUsed by event organizers, sports teams, entertainment venues for trainingUsed by organizations managing ticket sales, customer service, and event access

The Ticket Operations Internship provides hands-on experience for individuals starting in event ticketing, focusing on learning and support tasks. In contrast, the Ticketing Coordinator is a full-time role responsible for managing ticket sales, customer inquiries, and event access. Both roles are essential in the ticketing industry but differ in responsibilities and career stage.

What is a Ticket Operations Internship?

A Ticket Operations Internship is a temporary, entry-level position that provides hands-on experience in the ticketing department of sports teams, entertainment venues, or event organizations. Interns assist with tasks such as managing ticket sales, processing orders, providing customer service, and supporting event day operations. This role helps interns develop organizational, technical, and communication skills while learning about the ticketing systems and processes that ensure successful events.

What are the key skills and qualifications needed to thrive as a Ticket Operations Intern, and why are they important?

To thrive as a Ticket Operations Intern, you need strong organizational skills, attention to detail, and a basic understanding of event management or business administration, often gained through relevant coursework or experience. Familiarity with ticketing software such as Ticketmaster, Paciolan, or similar platforms is highly valued. Excellent communication skills, adaptability, and a customer-focused mindset help interns excel in fast-paced, team-oriented environments. These competencies are crucial for ensuring smooth ticketing processes, positive customer experiences, and successful event execution.

What are some common responsibilities for a Ticket Operations Intern, and how do these tasks support the overall success of an event or organization?

As a Ticket Operations Intern, you’ll typically assist with tasks such as processing ticket orders, managing will-call lists, coordinating with box office staff, and troubleshooting ticketing issues for customers. These responsibilities are crucial for ensuring a seamless ticketing experience, which directly impacts event attendance and customer satisfaction. Interns also play a key role in maintaining accurate sales records and supporting event-day operations, often collaborating closely with marketing, sales, and venue staff. This hands-on experience not only builds your operational skills but also provides valuable insight into the logistics of live events.
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Ticket Operations Internship jobs near you
Infographic showing various Ticket Operations Internship job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,693 per year, or $17.6 per hour.
Manager, Ticket Operations (56965)

Manager, Ticket Operations (56965)

DIAMOND BASEBALL HOLDINGS LLC

Memphis, TN

Other

Posted 4 days ago

Key responsibilities

  • Oversee and manage all facets of ticket operations, box office, and game day ticket services.

  • Lead the creation, development, and maintenance of ticketed events through Tickets.com and manage stadium seating inventory.

  • Recruit, hire, train, and manage game day staff and interns for box office operations.

Job description

Manager, Ticket Operations

The Memphis Redbirds, AAA affiliate of the St. Louis Cardinals are seeking an enthusiastic, driven, and energetic individual to join our ticket operations team. The selected candidate must be available to work a flexible schedule including nights, holidays, and weekends. This position is responsible for overseeing and managing all facets of ticket operations, box office, game day ticket services and supporting ticket sales in the creation and execution of ticket packages, season tickets and other ticket sales. This includes ticket order processing, printing and distribution as well as delivering accurate and timely daily reports.

Essential Duties and Responsibilities 

  • Lead the creation, development, and maintenance of ticketed events through Tickets.com 
  • Assist with creating, managing, plans, promo codes, and other ticketing system programming needs. 
  • Work with Tickets.com to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues. 
  • Manage and maintain stadium seating inventory for all ticket types.
  • Coordinate with the Ticket Sales team on venue and seating inventory for games and events. 
  • Manage all game/event day box-office operations and staff.  
  • Serve as a point of contact for all ticket-related questions and box office inquiries. 
  • Coordinate with sales department for all ticketing, fulfillment, and service needs of premium ticket holders. 
  • Service internal requests such as ticket purchases, ticket reprints, and Will-Call. 
  • Support Ticket Sales and Corporate Partnerships staff with order processing, payments, and ticket mailing. 
  • Staff and support ticket operations and sales for stadium events when necessary. 
  • Fulfill approved ticket donation requests. 
  • Provide ticket sales reports and attendee analytics to management while directly impacting strategy decisions for the sales department (categories, opportunities for growth, etc.) 
  • Track and follow-up on missed and failed ticket payments, as well as any other ticketing payment discrepancies. 
  • Train and incentivize gameday staff to upsell and provide positively amazing service. 
  • Serve as primary contact with Tickets.com and work closely with our sales representatives to fulfill tasks. 
  • Recruit, hire, and train game day staff and interns.

Qualifications: 

  • Strong attention to detail, excellent communication skills, extensive customer service skills. 
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast-paced environment. 
  • Professional knowledge of Microsoft based programs: Outlook, Excel, Word, Powerpoint. 
  • Extensive understanding of Tickets.com, ProVenue system required. 
  • Knowledge of Account Manager Tools, and Online Account Manager required. 
  • Able to work independently and as an effective team member. 
  • Strong oral and written communication, execution, and analytical skills. 
  • Ability to motivate and maintain effective working relationships with staff and partners. 

Experience Requirements: 

  • Bachelor’s Degree, Business or Sports Management preferred. 
  • A minimum of 1 year of experience managing a Ticket Office in a related or similar ticketing environment. 

Apply