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Ticket Operations Internship information

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$23

How much do ticket operations internship jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for ticket operations internship in the United States is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Ticket Operations Internship vs Ticketing Coordinator?

AspectTicket Operations InternshipTicketing Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer coursework in hospitality or businessHigh school diploma; experience in ticketing or customer service preferred
Work EnvironmentInternship setting, often in event venues or sports arenasFull-time role in ticketing offices, event venues, or sports teams
Employer & Industry UsageUsed by event organizers, sports teams, entertainment venues for trainingUsed by organizations managing ticket sales, customer service, and event access

The Ticket Operations Internship provides hands-on experience for individuals starting in event ticketing, focusing on learning and support tasks. In contrast, the Ticketing Coordinator is a full-time role responsible for managing ticket sales, customer inquiries, and event access. Both roles are essential in the ticketing industry but differ in responsibilities and career stage.

What is a Ticket Operations Internship?

A Ticket Operations Internship is a temporary, entry-level position that provides hands-on experience in the ticketing department of sports teams, entertainment venues, or event organizations. Interns assist with tasks such as managing ticket sales, processing orders, providing customer service, and supporting event day operations. This role helps interns develop organizational, technical, and communication skills while learning about the ticketing systems and processes that ensure successful events.

What are the key skills and qualifications needed to thrive as a Ticket Operations Intern, and why are they important?

To thrive as a Ticket Operations Intern, you need strong organizational skills, attention to detail, and a basic understanding of event management or business administration, often gained through relevant coursework or experience. Familiarity with ticketing software such as Ticketmaster, Paciolan, or similar platforms is highly valued. Excellent communication skills, adaptability, and a customer-focused mindset help interns excel in fast-paced, team-oriented environments. These competencies are crucial for ensuring smooth ticketing processes, positive customer experiences, and successful event execution.

What are some common responsibilities for a Ticket Operations Intern, and how do these tasks support the overall success of an event or organization?

As a Ticket Operations Intern, you’ll typically assist with tasks such as processing ticket orders, managing will-call lists, coordinating with box office staff, and troubleshooting ticketing issues for customers. These responsibilities are crucial for ensuring a seamless ticketing experience, which directly impacts event attendance and customer satisfaction. Interns also play a key role in maintaining accurate sales records and supporting event-day operations, often collaborating closely with marketing, sales, and venue staff. This hands-on experience not only builds your operational skills but also provides valuable insight into the logistics of live events.
More about Ticket Operations Internship jobs
What cities are hiring for Ticket Operations Internship jobs? Cities with the most Ticket Operations Internship job openings:
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Ticket Operations Internship jobs near you
Infographic showing various Ticket Operations Internship job openings in the United States as of July 2026, with employment types broken down into 3% Internship, 71% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,693 per year, or $17.6 per hour.
MLV Ticket Sales & Service Intern (Full-Time, Seasonal)

MLV Ticket Sales & Service Intern (Full-Time, Seasonal)

Minnesota Wild

Saint Paul, MN • On-site

$16.37/hr

Full-time, Internship

Medical, Dental, Vision, Retirement

Posted 5 days ago

New

Job description

Ticket Sales and Service Intern: $16.37 per hour
Position Summary: The Intern, Ticket Sales and Service for Minnesota Major League Volleyball plays an integral role in delivering an exceptional fan experience while supporting ticket sales, game-day operations, and community engagement initiatives. This position provides hands-on experience across multiple areas of professional sports, allowing interns to develop valuable skills in sales, customer service, event operations, and relationship building. By contributing to fan engagement and revenue-generating efforts, the intern helps strengthen the organization's connection with its supporters and drive the continued growth of professional volleyball in Minnesota.
Responsibilities/Essential Functions:
  • Help to create an outstanding experience for fans by supporting customer service, game-day operations, and community engagement initiatives.
    • Deliver exceptional customer service while creating memorable fan experiences.
    • Support fan engagement initiatives through in-person interactions, phone calls, and digital communication.
    • Respond to fan inquiries via email and assist with customer service requests in a timely and professional manner.
    • Assist with season ticket member retention efforts by helping plan and execute special events, appreciation initiatives, and exclusive experiences.
    • Support game-day operations, including arena setup, fan activations, and promotional events.
    • Work home matches from designated sales and fan engagement locations within the arena to assist guests and promote ticket offerings.
    • Represent Minnesota Major League Volleyball at community events, youth tournaments, and promotional appearances to increase brand awareness and build relationships with fans.
  • Support ticket sales initiatives by generating new business opportunities, building relationships with prospective fans, and collaborating with internal departments to achieve organizational goals.
    • Assist the ticket sales team by conducting outbound outreach to prospective season ticket members, group buyers, and corporate partners.
    • Research and identify new sales leads for season memberships, group outings, premium seating, and special events.
    • Help achieve individual and team sales goals through proactive communication and relationship building.
    • Collaborate with the sales, marketing, and operations teams on daily projects, special initiatives, and event execution.
  • Perform other duties as assigned.

Position Requirements:
Formal Education & Certification:
  • Bachelor's degree in Sports Management, Sales, Business Management or related field, or equivalent experience.

Knowledge & Experience:
  • Customer service and sales experience preferred.
  • Sports industry experience preferred.
  • Proficient computer skills with ability to use Microsoft Word, Excel, Access and PowerPoint.
  • Familiarity with database management tools (i.e. CRM).

Personal Attributes:
  • Attention to detail with excellent written and verbal communication skills.
  • Excellent time management and organizational skills with ability to successfully prioritize and multi-task.
  • Ability to work collaboratively within team environments with a focus on quality fan and guest experience.
  • Ambitious go-getter, competitive, driven to make sales.
  • Must always demonstrate a positive attitude.
  • Driven to solve challenges and problem solve at the highest level.
  • Ability to work in a fast-paced environment and meet tight deadlines under pressure.
  • Have a friendly professional and confident manner.

Work Conditions:
  • Ability to work nights, weekends and holidays as needed for games and events.
  • Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
  • Lifting up to 50 lbs.
  • Benefits offered including Medical, Dental, Vision, Retirement.

ADA/EEO Statement:
Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

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