Ticket Operations Direction: Oversee and manage all aspects of ticket operations for athletic and live events, including football, men's and women's basketball, gymnastics, volleyball, and other ...
Ticket Operations Direction: Oversee and manage all aspects of ticket operations for athletic and live events, including football, men's and women's basketball, gymnastics, volleyball, and other ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
Ticket Operations Representative General Description: The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ...
Ticket Operations Representative General Description: The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
Ticket Operations Representative General Description: The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ...
Ticket Operations Representative General Description: The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ...
The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ideal candidate will understand the sales process and ...
The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ideal candidate will understand the sales process and ...
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer ...
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer ...
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
Director, Ticket Operations
Ridgeway, VA · On-site
Position Summary The Director of Ticket Operations provides strategic leadership for ticket operations across the organization, ensuring operational excellence, exceptional customer service, and a ...
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer ...
The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ticketing processes, customer ...
Ticket Operations Manager
Houston, TX · On-site
Ticket Operations Supervisor: Director, Ticket Operations Classification: Full-time (Exempt) Summary/Objective This position is primarily responsible for assisting in the day-to-day management of all ...
Ticket Operations Manager
Houston, TX · On-site
Ticket Operations Supervisor: Director, Ticket Operations Classification: Full-time (Exempt) Summary/Objective This position is primarily responsible for assisting in the day-to-day management of all ...
Ticket Operations Direction: Oversee and manage all aspects of ticket operations for athletic and live events, including football, men's and women's basketball, gymnastics, volleyball, and other ...
Ticket Operations Direction: Oversee and manage all aspects of ticket operations for athletic and live events, including football, men's and women's basketball, gymnastics, volleyball, and other ...
Ticket Operations * Reports To: Manager, Ticket Operations * FLSA Status: Exempt (Salaried) * Employment Type: Full-Time * Location: Amerant Bank Arena, Sunrise, FL - On-Site * Schedule: Flexibility ...
Ticket Operations * Reports To: Manager, Ticket Operations * FLSA Status: Exempt (Salaried) * Employment Type: Full-Time * Location: Amerant Bank Arena, Sunrise, FL - On-Site * Schedule: Flexibility ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
Ticket Operations Representative
TX · On-site
Duties/Responsibilities: * Assist with daily ticket operations processes including order processing, payment plans, mobile ticket support, ticket exchanges, and account updates. * Support the ...
Ticket Operations Representative
TX · On-site
Duties/Responsibilities: * Assist with daily ticket operations processes including order processing, payment plans, mobile ticket support, ticket exchanges, and account updates. * Support the ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
Coordinator, Ticket Operations The Coordinator, Ticket Operations provides essential day-to-day operational support to the Ticket Operations leadership team and staff, ensuring efficient execution of ...
Ticket Operations * Reports To: Manager, Ticket Operations * FLSA Status: Exempt (Salaried) * Employment Type: Full-Time * Location: Amerant Bank Arena, Sunrise, FL - On-Site * Schedule: Flexibility ...
Ticket Operations * Reports To: Manager, Ticket Operations * FLSA Status: Exempt (Salaried) * Employment Type: Full-Time * Location: Amerant Bank Arena, Sunrise, FL - On-Site * Schedule: Flexibility ...
ticket operations information
See salary details
$9.86 - $13.44
2% of jobs
$15.49 is the 25th percentile. Wages below this are outliers.
$13.44 - $17.02
40% of jobs
The median wage is $18.52 / hr.
$17.02 - $20.61
19% of jobs
$23.77 is the 75th percentile. Wages above this are outliers.
$20.61 - $24.19
16% of jobs
$24.19 - $27.78
4% of jobs
$27.78 - $31.36
4% of jobs
$31.36 - $34.94
1% of jobs
$34.94 - $38.53
2% of jobs
$38.53 - $42.11
3% of jobs
$42.11 - $45.69
4% of jobs
$45.69 - $49.28
4% of jobs
$9
$24
$49
How much do ticket operations jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for ticket operations in the United States is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.64 per hour, depending on experience, location, and employer.
What is a ticket operations?
A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.
What are the typical daily responsibilities of someone working in ticket operations?
In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.
What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?
To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.
More about ticket operations jobs
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Cities with the most Ticket Operations job openings:
What are the most commonly searched types of Ticket Operations jobs?
The most popular types of Ticket Operations jobs are:
What states have the most Ticket Operations jobs?
States with the most job openings for Ticket Operations jobs include:
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Job description
Crimson Brand Partners
Crimson Brand Partners is a dynamic organization dedicated to building and driving high-impact brand initiatives, multi-media rights management, and strategic university-level partnerships. As we continue to scale our operations, optimize our systems, and manage a robust portfolio of premium multi-media rights and corporate sponsorships, we are seeking a detail-oriented and driven Director of Ticket Operations to join our growing team.
Role Summary
Crimson Brand Partners is seeking an experienced and dynamic individual to lead our ticket operations team as the Director of Ticket Operations. This pivotal role is responsible for managing all aspects of ticketing operations for athletic and live events while contributing to the overall success of the organization. The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office operations, reporting, and event-day execution. This position serves as the primary ticketing operations leader and works closely with Ticket Sales & Service, Premium, Marketing, Finance, Operations, venue partners, and university stakeholders to maximize revenue, enhance the fan experience, and ensure operational excellence. The Director will oversee full-time and part-time ticket operations staff while maintaining the highest standards of customer service, financial accountability, and compliance.
Key Responsibilities
Qualifications & Skills
Crimson Brand Partners is a dynamic organization dedicated to building and driving high-impact brand initiatives, multi-media rights management, and strategic university-level partnerships. As we continue to scale our operations, optimize our systems, and manage a robust portfolio of premium multi-media rights and corporate sponsorships, we are seeking a detail-oriented and driven Director of Ticket Operations to join our growing team.
Role Summary
Crimson Brand Partners is seeking an experienced and dynamic individual to lead our ticket operations team as the Director of Ticket Operations. This pivotal role is responsible for managing all aspects of ticketing operations for athletic and live events while contributing to the overall success of the organization. The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office operations, reporting, and event-day execution. This position serves as the primary ticketing operations leader and works closely with Ticket Sales & Service, Premium, Marketing, Finance, Operations, venue partners, and university stakeholders to maximize revenue, enhance the fan experience, and ensure operational excellence. The Director will oversee full-time and part-time ticket operations staff while maintaining the highest standards of customer service, financial accountability, and compliance.
Key Responsibilities
- Ticket Operations Direction: Oversee and manage all aspects of ticket operations for athletic and live events, including football, men's and women's basketball, gymnastics, volleyball, and other ticketed events. Develop and execute ticketing policies designed to optimize revenue, drive attendance, and maximize fan engagement. Monitor ticket inventory, pricing structures, seat manifests, and product availability to ensure an optimal fan experience and maximize revenue-generating opportunities.
- Internal Processes & Systems: Lead and manage the ticket operations staff, including full-time employees, part-time personnel, interns, and event-day staff. Provide ongoing training, guidance, and professional development opportunities while fostering a positive and collaborative work environment. Establish performance expectations, conduct regular evaluations, and promote a culture of accountability, excellence, and continuous improvement.
- Customer Service: Champion a customer-first approach across all ticket operations functions, ensuring exceptional service for fans, donors, season ticket holders, sponsors, and internal stakeholders. Develop and maintain best practices for customer engagement and satisfaction while effectively resolving escalated ticketing issues and service concerns.
- Box Office & Event Operations: Direct box office operations, including staffing, scheduling, cash handling procedures, will call operations, ticket distribution, event access, and event-day troubleshooting. Ensure seamless event execution through collaboration with venue operations, security personnel, marketing and sponsorship teams, and third-party vendors. Implement strong financial controls and reconciliation processes to maintain the accuracy and security of ticketing transactions.
- Technology & Systems Administration: Serve as the primary administrator for ticketing platforms and related technologies, including Paciolan, Seat Geek, Ballena, and other integrated systems. Leverage technology to manage ticket fulfillment, inventory, reporting, and customer accounts. Remain current on industry trends and emerging technologies and implement innovative solutions that improve operational efficiency and enhance the fan experience.
- Sales, Service and Marketing Support: Partner closely with Ticket Sales & Service, Premium, and Marketing teams to develop and implement ticket sales strategies, promotional campaigns, and revenue-generating initiatives. Support the creation and execution of marketing campaigns designed to increase ticket sales, attendance, and customer retention. Assist with inventory planning and fulfillment for season tickets, groups, premium products, and special events.
- Compliance and Reporting: Ensure compliance with all applicable NCAA, Big 12 Conference, University of Utah, and Crimson Brand Partners ticketing policies, procedures, and regulations. Conduct ticket operations in a manner that supports straightforward generation of regular reports related to ticket sales, attendance, revenue performance, inventory utilization, and operational metrics for leadership and departmental stakeholders. Maintain the integrity and accuracy of all ticketing data and reporting systems.
Qualifications & Skills
- Education: Bachelor's degree in Sports Management, Business Administration, Communications, or a related field preferred.
- Experience: 3-5 years of experience in a ticket sales, ticket operations, or live event environment. Prior experience with a professional or collegiate sports organization is a strong plus.
- Technical Skills: Proficiency in Microsoft Office Suite (particularly Excel). Experience with CRM platforms (Salesforce or similar) and primary ticketing systems. Preference given to candidates experienced with Paciolan.
- Communication: Strong verbal and written communication skills, with the ability to interact professionally with fans, clients, vendors, and internal staff.
- Organizational Skills: Exceptional attention to detail and the ability to manage multiple projects simultaneously under tight deadlines.
- Availability: Ability to work a flexible schedule, including evenings, weekends, and holidays for home events and other organizational obligations.
About AEG
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Saint Louis, MO, US
Year founded
1992