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Ticket Operations Jobs in Missouri (NOW HIRING)

Zelis

Business Operations Specialist

Saint Louis, MO · On-site

$95K - $113K/yr

This role owns and improves the team's operational governance rhythms, reporting processes, ticket oversight, initiative tracking, and AI-enabled workflows that help leadership make informed ...

Zelis

Business Operations Specialist

Saint Louis, MO · On-site

$95K - $113K/yr

This role owns and improves the team's operational governance rhythms, reporting processes, ticket oversight, initiative tracking, and AI-enabled workflows that help leadership make informed ...

JCPenney

Operations Associate

Washington, MO · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

JCPenney

Operations Associate

Poplar Bluff, MO · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

JCPenney

Operations Associate

Rolla, MO · On-site

The Operations Associate's role is to create an outstanding customer experience by performing ... Executes pricing and signing - You can change ticket prices and signing on merchandise across the ...

Tierpoint

Operations Technician I

Saint Louis, MO

$19.91 - $29.87/hr

Proactively manage ticket queue for timely request response and completion. Security & Compliance ... Data Center Operations environment. * Shift Work: * Availability for on-call duties and occasional ...

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

Proactively manage ticket queue for timely request response and completion. Security & Compliance ... Data Center Operations environment. * Shift Work: * Availability for on-call duties and occasional ...

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Ticket Operations information

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How much do ticket operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ticket operations in Missouri is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $25.91 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the most commonly searched types of Ticket Operations jobs in Missouri?

The most popular types of Ticket Operations jobs in Missouri are:

What are popular job titles related to Ticket Operations jobs in Missouri?

For Ticket Operations jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Missouri look for?

The top searched job categories for Ticket Operations jobs in Missouri are:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,124 per year, or $22.7 per hour.

Coordinator, Ticket Operations (Full Time)

St. Louis CITY SC

Saint Louis, MO

$40K - $50K/yr

Full-time, Part-time

Re-posted 7 days ago

Job description

JOB TITLE: Coordinator, Ticket Operations
Who CITY is:
St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.

Who you are:
CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.

What CITY does:
Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.
SUMMARY:
The Ticket Operations Coordinator will assist with all aspects of ticketing operations and box office services. This position will play a critical role in and execution of our ticketing strategy and overall event operations, by acting as a liaison between ticket sales, service, and stadium operations. They would also be responsible for delivering the highest level of customer service for all internal and external customers. This includes customer service management of the Box Office on match day. This position will be responsible for multiple concurrent projects under the supervision of the Manager, Ticket Operations.
This is a full time, exempt position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assist with the execution for all ticket operational tasks, implementation of ticket products and technology, as well as assist with financial reporting.
  • Research issues/errors concerning ticket management, mobile app, and scanning issues.
  • Box office duties on game days and other stadium events; providing excellent customer service and box office needs tasks for all MLS and non-MLS events at Energizer Park.
  • Assist with building season plans and individual events in SeatGeek
  • Assist all CITY employees with SeatGeek training, system upgrades, software enhancements, and procedure changes.
  • Coordinate and assist in ticket office projects.
  • Assist in maintaining the ticketing system and related networks.
  • Assist in creating and maintaining the seating manifest amp; ticket inventory.
  • Provide direct operational support to the Ticket Sales and Service departments.
  • Assist with the order processing efforts associated with orders for season, group, team and single game ticket sales.
  • Assist in game day ticket operations, including will call and walk-up ticket sales, as well as oversight of gameday staff
  • Coordinate and train part-time, seasonal, and game day staff.
  • Assist in maintaining all controls amp; procedures to assure the integrity of the inventory and associated finances.
  • Assist in managing all customer account maintenance.
  • Other duties and responsibilities as assigned.
KNOWLEDGE, SKILLS, AND ABILITY:
  • Must have the ability to maintain professional behavior and appearance.
  • Must have the ability to demonstrate uncompromising judgment and discretion to protect the confidentiality/privacy of others, and company documents and records.
  • Must have a keen sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills.
  • Must have good decision-making skills, solid judgment, and interpersonal effectiveness.
  • Must have strong teamwork and relationship management skills and work effectively with all personalities to support a strong, unified culture.
  • Must have an interest and ability in serving others as one of the primary functions of their job.
  • Must be self-directed and able to work independently and possess a strong ability to manage one's own time and prioritize tasks.
  • Must possess effective communication skills; must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills.
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.
  • Accurate, efficient, and timely execution of tasks and able to be flexible and resourceful in response to changing priorities and needs.
  • A keen attention to detail
  • Able to work long and flexible hours, including holidays, weekends, and all events as needed.
EDUCATION AND EXPERIENCE:
  • Bachelor’s Degree from accredited college or university
  • A minimum of one (1) year of computerized ticket operations experience
  • Operation experience on all aspects of ticket operations, including areas related to sales and service support, but not limited to the following:
    • Ticket event creation amp; management
    • Invoicing, collection, reconciliation, and fulfillment
    • Customer service and correspondence
    • Match and event day ticket operations amp; services
    • Personal management
    • Ticket sales, service, and operations report generation
    • Knowledge and experience with a ticketing system, SeatGeek is a plus
St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.
TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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