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Ticket Operations Assistant Jobs in Texas (NOW HIRING)

AEG

Ticket Operations Representative

Houston, TX · On-site

Provide support during Rockets, Comets games and third-party events * Assist in the supervision of ... Maintain and develop ticket operations department policies and procedures as needed * Assist ticket ...

AEG

Ticket Operations Representative

TX · On-site

Duties/Responsibilities: * Assist with daily ticket operations processes including order processing, payment plans, mobile ticket support, ticket exchanges, and account updates. * Support the ...

AEG

Ticket Operations Coordinator

Houston, TX · On-site

DUTIES AND RESPONSIBILITES * Assist with all aspects of Ticket Operations and serve as a key representative of the department across the organization. * Manage the day-to-day operations of the Box ...

AEG

Gameday - Ticketing Customer Service

TX · On-site

$14.75 - $19/hr

Oversee ADA seat exchanges through Ticketmaster software. * Assist Membership Services and Ticket Operations leadership with box office issues or other ticket-related problems that arise on gameday.

AEG

Intern, Sales & Marketing

Corpus Christi, TX · On-site

... * Assist with individual ticket sales at the box office windows * Additional duties and responsibilities assigned by the Manager of Ticket Operations Qualifications * Strong communication skills and ...

Augment

Ticket Seller

Texas City, TX · On-site

$12.50/hr

... operations. Responsibilities: Ticket Sales and Customer Service: * Greet and assist visitors to the Texas City Dike, handling entry ticket sales. * Answer telephone calls, providing detailed ...

AEG

Account Executive

Dallas, TX · On-site

... ticket functions. * Assist with any special projects or duties as assigned by the Director of Ticket Sales and/or the Ticket Operations Manager * Setting and conducting in-stadium and out-of-the ...

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Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Texas?

The most popular types of Ticket Operations jobs in Texas are:

What are popular job titles related to Ticket Operations Assistant jobs in Texas?

For Ticket Operations Assistant jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Texas look for?

The top searched job categories for Ticket Operations Assistant jobs in Texas are:

What cities in Texas are hiring for Ticket Operations Assistant jobs?

Cities in Texas with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Ticket Operations Assistant

Mercedes, TX • On-site

Mercedes-Benz Stadium
Spectator Sports • 201 - 500 employees
Learn more about Mercedes-Benz Stadiumexternal

Part-time

Posted 4 days ago

Job description

About Atlanta United FC

Atlanta United is Major League Soccer's 22nd franchise and began play in 2017. The club's avid fan base has set MLS records in fan participation, including leading the MLS in number of season tickets sold for an expansion franchise and setting a new record for number of attendees at an MLS match. Atlanta United is owned by Arthur Blank, co-founder of the Home Depot, and led by club President Darren Eales. Atlanta United is a member of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Mercedes-Benz Stadium.

About Atlanta United FC Academy

Officially launched in 2016 prior to its first season in MLS, the Atlanta UnitedAcademy program aims to be the leadingplatformof youth soccer development in the Southeast andcurrently competes in the U.S. Soccer Development Academy program. The ATL UTDAcademy consists of teams in age groups U-12, U-13, U-14, U-15, U-16, U-17 and U-19. Shared with the first team, the Academytrains and competes out of the Training Ground.

About AMB Sports + Entertainment Group

AMB Sports & Entertainment Group is a subsidiary of AMB Group, LLC, and is comprised of the Atlanta Falcons Football Club, LLC, Atlanta's Major League Soccer team, Atlanta United FC, and the new Mercedes-Benz Stadium.

Position Summary

This position provides support and assistance in the areas of ticket resolution, order fulfillment and ticket distribution for Atlanta United and Atlanta United 2.

Roles and Responsibilities

  • Assist in the processing and establishment of season ticket, group and single match ticket accounts.
  • Provide game-day support in the area of ticket resolution, customer service, and other ticketing needs.
  • Provide daily support to internal sales and customer service teams.
  • Coordinate in-house and on-line ticket order fulfillment.
  • Aid in other duties, functions, and tasks as assigned by full-time associates of the department.
  • Assist with Atlanta United 2 matches.

Qualifications and Education Requirements

  • Ability to deliver excellent service to fans.
  • Strong written and oral communication, prioritization, and organization skills.
  • Proficient with MS Word and Excel.
  • Ticketmaster Archtics experience a plus but not required.
  • Ability to multi-task, problem solve effectively and handle stressful and difficult situations.
  • Must be able to work Monday through Friday and match days (during week or on weekends).

Required Skills

  • Excellent oral communication skills.
  • Excellent time management and organizational skills.
  • Excellent problem solving/critical thinking skills.
  • Ability to operate a variety of computer applications including but not limited to Microsoft's suite of products such as Word, Excel and Outlook, Ticketmaster and customized in-house ticketing system and database.
  • Ability to work well in a team environment and autonomously.

The requirements for this position include, but are not limited to, those outlined above. All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise. It is the employer's discretion to add or change the duties or requirements of this position at any time.

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