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Ticket Operations Assistant Jobs in Lubbock, TX (NOW HIRING)

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

Box Office Ticket Seller DEPARTMENT: Box Office REPORTS TO: Box Office Manager FLSA STATUS ... Follow all operational policies and procedures for Box Office operations and Event Center * Assist ...

Wendy's

Assistant Manager

Lubbock, TX

Provide training support for daily operations, to guarantee every shift is set up to deliver the ... ticket growth. Analyze results, coach consistent selling behaviors and create action plans to ...

Wendy's

Assistant Manager

Lubbock, TX · On-site

Provide training support for daily operations, to guarantee every shift is set up to deliver the ... ticket growth. Analyze results, coach consistent selling behaviors and create action plans to ...

Tassal Group Limited

Marine Engineer

Cone, TX · On-site

There will also be the need from time to time to support our land based maintenance operations ... Assist with general farm duties as directed by the Skipper. What We're Looking For: * MED I ticket ...

Galaxy

Community Relations Coordinator

Lubbock, TX · On-site +1

Oversee ticket tracking, allocation, and distribution across internal stakeholders and guests ... Community Relations Support * Assist the Community Relations Manager in building and maintaining ...

Purvis Industries

Warehouse/Driver

Lubbock, TX · On-site

$14.50 - $17.50/hr

... ticket accepting the order. One copy should be given to the customer and the other to Order ... * Assist Branch and/or Operations Managers in other areas as needed. Physical Requirements

Purvis Industries

Warehouse/Driver

Lubbock, TX · On-site

$14.75 - $17.75/hr

... ticket accepting the order. One copy should be given to the customer and the other to Order ... * Assist Branch and/or Operations Managers in other areas as needed. Physical Requirements

Adventure Park

Kitchen Lead

Lubbock, TX · On-site

$12 - $16.25/hr

Monitor cooking times, ticket flow, order accuracy, and food quality. * Keep the kitchen moving ... Operational & Administrative Support * Assist management with scheduling recommendations and labor ...

FERGUSON

Delivery Truck Driver - Non CDL

Lubbock, TX · On-site

A background in warehouse operations and logistics, including shipping, receiving and delivery is a ... Follow and implement all company safety policies and procedures * Assist warehouse personnel with ...

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How much do ticket operations assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for ticket operations assistant in Lubbock, TX is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $19.18 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Lubbock, TX?

The most popular types of Ticket Operations jobs in Lubbock, TX are:

What are popular job titles related to Ticket Operations Assistant jobs in Lubbock, TX?

For Ticket Operations Assistant jobs in Lubbock, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Lubbock, TX look for?

The top searched job categories for Ticket Operations Assistant jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Ticket Operations Assistant jobs?

Cities near Lubbock, TX with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Lubbock, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,399 per year, or $17 per hour.

Associate Director, Athletics Ticket Operations

Texas Tech University

Lubbock, TX • On-site

$4.0K/mo

Full-time

This job post has expired today. Applications are no longer accepted.

Texas Tech University rating

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

440th of 623 rated colleges and universities

Job description

Position Description
Plan and develop daily business functions for various departments within the athletic organization. Ensure the athletic organization maintains a favorable public and stakeholder perception while fulfilling the organization's strategic mission.
Major/Essential Functions
  • Manage game day operations for assigned Texas Tech athletic events, including post-game summaries, attendance tracking, and sales reporting.
  • Process daily deposits and reconciliations for the ticket operations unit, including complimentary ticket reconciliations.
  • Deliver exceptional customer service to all constituents through inbound/outbound calls, email communication, and day-of-game ticket sales.
  • Maintain and manage ticketing system databases, including Paciolan and Salesforce.
  • Supervise, train, and schedule part-time and student staff.
  • Assist with the daily operations of the ticket office.
  • Support the achievement of defined revenue goals for each sport as established by the Athletic Department.
  • Assist with the season ticket renewal process for all ticketed events.
  • Perform other duties as assigned by the Assistant AD of Ticket Operations and the Associate Athletic Director for Ticket Services.
  • Build and configure seasons, events, and individual games using Paciolan software.
  • Develop and maintain relationships with season ticket holders and donors.
  • Oversee/coordinate assignment and distribution of away game and postseason tickets in conjunction with the Red Raider Club and priority points system.
  • Prepare and submit work orders and purchase orders; complete P-Card reconciliations for Ticket Operations and Sales staff.
  • Comply with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies.

Preferred Qualifications
  • Three years of experience in collegiate athletics, professional sports, ticket operations, ticket sales, or a related field.
  • Experience using Paciolan ticketing software, including building seasons, events, price structures, and individual games.
  • Experience with Salesforce or another CRM platform and maintaining accurate customer and ticketing databases.
  • Experience supervising, training, scheduling, or providing direction to student, part-time, or game-day staff.
  • Working knowledge of season ticket renewals, complimentary ticket management, player/guest admissions, and postseason or away-game ticket allocation.
  • Demonstrated ability to build and maintain positive relationships with season ticket holders, donors, fans, coaches, staff, and other constituents.
  • Strong customer service, communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications, particularly Excel, and the ability to analyze and communicate ticket sales, attendance, and revenue data.
  • Ability and willingness to work evenings, weekends, holidays, and athletic events as required.
  • Knowledge of NCAA and conference rules and regulations related to ticket operations and intercollegiate athletics.

Required Qualifications
Bachelor's degree in a related field plus three years related experience; OR a combination of related education and/or experience to equal seven years.
About the Department and/or College
Texas Tech Athletics has a commitment to serving and working with various populations and demonstrated alignment with the University's strategic priorities and values-based culture.
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

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About Texas Tech University

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Committed to teaching and the advancement of knowledge, Texas Tech University, a comprehensive public research university, provides the highest standards of excellence in higher education, fosters intellectual and personal development, and stimulates meaningful research and service to humankind.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Lubbock, TX, US

Year founded

1923

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