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Ticket Operations Assistant Jobs in Pasadena, TX

AEG

Ticket Operations Representative

Houston, TX · On-site

Provide support during Rockets, Comets games and third-party events * Assist in the supervision of ... Maintain and develop ticket operations department policies and procedures as needed * Assist ticket ...

AEG

Ticket Operations Representative

TX · On-site

Duties/Responsibilities: * Assist with daily ticket operations processes including order processing, payment plans, mobile ticket support, ticket exchanges, and account updates. * Support the ...

AEG

Ticket Operations Coordinator

Houston, TX · On-site

DUTIES AND RESPONSIBILITES * Assist with all aspects of Ticket Operations and serve as a key representative of the department across the organization. * Manage the day-to-day operations of the Box ...

AEG

Gameday - Ticketing Customer Service

TX · On-site

$14.75 - $19/hr

Oversee ADA seat exchanges through Ticketmaster software. * Assist Membership Services and Ticket Operations leadership with box office issues or other ticket-related problems that arise on gameday.

Augment

Ticket Seller

Texas City, TX · On-site

$12.50/hr

... operations. Responsibilities: Ticket Sales and Customer Service: * Greet and assist visitors to the Texas City Dike, handling entry ticket sales. * Answer telephone calls, providing detailed ...

goodies soul kitchen

Director of Operations

Houston, TX · On-site

$55K - $85K/yr (+ commission)

Expansion & Growth * Assist in opening new Goodies locations. * Standardize operations for ... Ticket Times * Employee Retention * Health Inspection Scores * Inventory Accuracy * Catering ...

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Ticket Operations Assistant information

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How much do ticket operations assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ticket operations assistant in Pasadena, TX is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $20.43 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Pasadena, TX?

The most popular types of Ticket Operations jobs in Pasadena, TX are:

What are popular job titles related to Ticket Operations Assistant jobs in Pasadena, TX?

For Ticket Operations Assistant jobs in Pasadena, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Pasadena, TX look for?

The top searched job categories for Ticket Operations Assistant jobs in Pasadena, TX are:

What cities near Pasadena, TX are hiring for Ticket Operations Assistant jobs?

Cities near Pasadena, TX with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you

Ticket Operations Representative

Houston Rockets -- Toyota Center

Houston, TX

Full-time

Posted 14 days ago

Job description

Ticket Operations Representative
General Description:
The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ideal candidate will understand the sales process and have a desire to begin a career in operations. The Ticket Operations Representative will work with various departments within the venue as well as external event promoters for 3rd party events/concerts. They will be responsible for assisting with Ticket Operations departmental needs such as ticket
resolution, fulfillment, game- day/event support, as well as acting as a liaison between external and internal customers in a positive and professional manner.

RESPONSIBILITIES include but are not limited to:
  • Process tasks/orders using the venue’s designated ticketing software, AXS
  • Work with ticketing team to process season ticket orders, partial plan orders, group orders and premium ticket orders using established procedures and forms
  • Assist with developing and maintaining relationships with event promoters
  • Assist department with building offers and price codes as directed for Rockets, Comets and 3rd party events
  • Run ticket reports as needed
  • Perform ticket selling functions when needed
  • Provide support during Rockets, Comets games and third-party events
  • Assist in the supervision of arena ticket sales and box office windows
  • Provide exemplary service to all guests, clients, promoters; internally and externally
  • Maintain and develop ticket operations department policies and procedures as needed
  • Assist ticket operations department with additional tasks/duties as requested
  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork

MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent; college coursework or degree preferred
  • Knowledge of computerized ticketing systems preferred
  • Previous box office/ticket operations experience preferred
  • Must be available to work game days, events, and extended hours for special projects as needed
  • Excellent computer skills to include proficiency in Word, Excel, and Outlook
  • Must be extremely flexible with the ability to handle high levels of stress
  • Must be multi-task oriented with great attention to detail
  • Excellent verbal and written communication skills with pleasant phone etiquette
  • Able to adapt to a team player environment
  • Enthusiastic, creative, and able to think both strategically and tactically
  • Experience in appropriately working with and around confidential information
  • A self-starter
  • Cash handling experience preferred

PHYSICAL amp; MENTAL REQUIREMENTS:
  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format
  • The employee must be able to transfer and move items for departmental needs
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and
  • relationships

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