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Ticket Operations Assistant Jobs in Irving, TX (NOW HIRING)

AEG

Account Executive

Dallas, TX · On-site

... ticket functions. * Assist with any special projects or duties as assigned by the Director of Ticket Sales and/or the Ticket Operations Manager * Setting and conducting in-stadium and out-of-the ...

AEG

Sales & Service Assistant

Fort Worth, TX · On-site

This role will assist with ticket operations, client communications, and premium event experiences while helping ensure exceptional service. This position will be 100% on-site. Essential Job ...

AEG

Inside Sales Representative

Dallas, TX · On-site

... * Assist with match-day operations, fan engagement initiatives, and special events * Participate in ... Collaborate with ticket operations, marketing, and partnerships departments to support ...

AEG

Event Technology Support Technician

Fort Worth, TX · On-site

$20.50 - $28.25/hr

Support Food & Beverage operations by troubleshooting POS terminals, printers, payment devices, and related peripherals. * Assist Guest Services and Ticket Operations staff with technology-related ...

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Ticket Operations Assistant information

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$10

$19

$29

How much do ticket operations assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ticket operations assistant in Irving, TX is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $21.49 per hour, depending on experience, location, and employer.

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Irving, TX?

The most popular types of Ticket Operations jobs in Irving, TX are:

What are popular job titles related to Ticket Operations Assistant jobs in Irving, TX?

For Ticket Operations Assistant jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Irving, TX look for?

The top searched job categories for Ticket Operations Assistant jobs in Irving, TX are:

What cities near Irving, TX are hiring for Ticket Operations Assistant jobs?

Cities near Irving, TX with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Irving, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,583 per year, or $19 per hour.

Account Executive

AEG

Dallas, TX • On-site

Full-time

Re-posted 23 days ago

Job description

JOB DESCRIPTION OVERVIEW
The Dallas Trinity FC (USL Super League) Account Executive is primarily responsible for driving revenue and hitting sales goals around new season ticket and group ticket sales. This account executive should be self-motivated and a positive professional. Account Executives will work under the direction and guidance of the Director of Ticket Sales.
JOB DUTIES AND RESPONSIBILITIES
  • The candidate will be responsible for offering a full menu of seating opportunities for all ticket packages, including Season Memberships, partial seasons and group tickets
  • Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals
  • Effectively use our CRM to maintain accurate records of all client and prospect interactions.
  • Effectively use the ticketing platform to describe and select available season member and group seat locations
  • Participate and contribute in weekly sales meetings
  • Establish relationships with their book of business to enhance customer service and retention
  • Assist with any administrative ticket functions.
  • Assist with any special projects or duties as assigned by the Director of Ticket Sales and/or the Ticket Operations Manager
  • Setting and conducting in-stadium and out-of-the-office appointments
  • Must be willing to work non-traditional hours, weekends, events, and game days
  • The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
  • The employer reserves the right to assign the employee additional tasks and responsibilities as needed

ESSENTIAL FUNCTIONS
  • Develop and implement annual business plans and strategies for the membership sales (B2B, Consumer & Full Season Equivalents) and group sales departments to ensure sales goals are achieved or exceeded.
  • Establish ticket sales performance objectives and revenue targets. Develop an effective tracking program to ensure team members are successfully meeting their annual goals. Set and review performance objectives and revenue targets.
  • Plan and execute Season Ticket Membership sales campaigns including Mini Plans, Flex Vouchers, and more through sales/prospecting events, in stadium prospecting, lead distribution and sales technology utilization.
  • Oversee Group Sales strategies, including group category sales, theme nights, promotions, ticket pack sales, group asset management, VIP/premium group sales, super group and distribution programs, game to game group target strategy, and other group sales initiatives.
  • Direct management/oversight of Sales Executives (Group Sales, B2B) by directing tasks and projects, coaching, motivating, and mentoring the entire staff on Ticket Sales initiatives.
  • Work cross-functionally with departments (Analytics, Ticket Operations, Marketing, Game Presentation, Events, Sales, Global Partnerships, PR, Stadium Guest Services) to seamlessly execute and grow ticket sales business opportunities.

QUALIFICATIONS
  • BA/BS Degree (4-year), in related field
  • Major or Minor professional league ticket sales experience highly preferred
  • 1-2 years of sales experience is preferred
  • Excellent professional verbal and written communication skills
  • Maintain a professional image and positive attitude
  • Serve as a main point of contact for general ticket inquiries that come in through inbound phone calls, email, and social media
  • Set and conduct in-stadium and out-of-the-office sales appointments.
  • Reach and exceed individual and team sales revenue goals
  • Assist with managing and stewarding existing season ticket members
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
  • Ability to learn and master programs including both our CRM and ticketing platform
  • Ability to handle a heavy volume of outbound and inbound phone calls and emails
  • Candidate should possess excellent time management and organizational skills
  • Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
  • Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients
  • Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint
  • Some experience in Customer Relationship Management (CRM) software
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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